One of the check in staff was rude, we had two separate bookings for consecutive dates and she wouldn’t just give us a new room key, no common sense was used, the older lady was rude, she banged on a our and ordered we go down to resign a form we already signed to stay in the same room we had booked.. for no reason. They let others check in before us even though I had flown 15 hours, they didn’t even help with bags us the stairs. There was a giant cockroach in our room. General condition of the hotel wasn’t very good.

Good location.

Stayed in March 2025

It was dirty and it looked different on Booking as in real life. The carpet was sticky in our room. So we barely could out down our baby on the floor to crawl.

The location.

Stayed in April 2025

The bed was terrible , had back pain all weekend

Wish the had breakfast , but the location was perfect from the beach and the area of south beach

Stayed in March 2025

It's a little dated.

It's a beautiful art deco hotel, so quaint. The staff were lovely & the location is perfect!

Stayed in March 2025

It looks like it could use a renovation. The carpets are old.

Stayed in March 2025

The room was a little bit old (furniture) and the bathroom didn't have any fan. The floor wasn't clean at all, the where dirt in the corners.

Nice and helpful staff, they have coffee at the lobby in the morning. Bed was comfortable and clean. They provide you with towels for the pool.

Stayed in February 2025

The pool in this time of year was in the shade most of the time and the water was cold.

It was clean, cosy, had kitchen utencils and good service.

Stayed in February 2025

The room need to be kept up and cleaned better. The shower was dirty. The plugs in the room were loose. I explained that to the staff and that I wanted to talk to the manager but I was told that there was none available. How could there be no access to a manager?

Staff was nice.

Stayed in February 2025

Our shower knob fell off and there was a strong, almost overwhelming perfume/air freshener smell in the lobby at all times. The room was a little tight, which made dealing with our suitcases a little difficult.

Fantastic location right by Lincoln Road. A lot of great shops and foods within walking distance. The staff was amazing and they let us get into our room earlier as we were on a morning flight

Stayed in February 2025

Location and friendly staff

Stayed in February 2025

was under minor renovations so some interior areas were undergoing refinishing.

location - close to amenities, bloom cafe & patio out front, quiet street

Stayed in February 2025

Floor was under construction. Rooms were old and needs renewal. We got a old room on the floor under construction..

Location was perfect! Staff awesome.

Stayed in December 2024

The entrance is In the back of a restaurant operations

Walking distance to the Beach

Stayed in December 2024

The hotel rooms need to be renovated. The hotel has clearly passed its best moments. We had an apartment where the kitchen was not equipped at all. The sofa was without cover and pillows. The bad room and the kitchen were dirty. We needed to clean the kitchen before we used it. There were no tea towels and no wine glasses. It was very difficult to cook. The fridge was without freezer. The pool was dirty.

The location was the best.

Stayed in January 2025

Early check in would be better , we had to wait for one of the rooms , not ready

I didn't have breakfast but the location excelent

Stayed in December 2024

I think the location is the best so far! It’s perfectly located, especially if you don’t have a car, everything is about 5-15 min walking, They also give you towels and chairs for the beach

Stayed in December 2024

Facility

Location 100% Staff

Stayed in December 2024

rooms ok for the price

nice staff and good location

Stayed in December 2024

My mobile went weird on me in the room. Fixed as soon as I reached the airport.

The terrace and the one next door.

Stayed in December 2024

A little bit noisy

Location and good attitude from the staff

Stayed in December 2024

Bed/Mattress very bad, needs to be replaced. Bathroom: need some improvement.

Location and price!

Stayed in December 2024

No coffee or tea for the guests they said that they have water it was a small container and the coffee that they had in the lobby was horrible and cold they need to have at least small bottles of water in a proper fridge and a coffee maker and hot water for tea the good coffee smell in the lobby always makes people feel welcome

The room was clean and spacious

Stayed in November 2024

It was very old. Needs some new paint.

Close to shops and restaurants

Stayed in November 2024

The AC unit seemed ancient, and was extremely loud.

I arrived in the evening after a long flight. I was served by Florence at the reception desk and she was very very helpful and friendly. She even offered me a room upgrade.

Stayed in November 2024