8651 Treasure Cay Lane, Lake Buena Vista, Orlando, FL 32836, United States
#89 of 402 hotels in Orlando
Guests' ChoiceBased on 615 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.3
Value for money
9.0
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2022
Yuri
United Statesparking at night can be challenging
it was close to everything. Nice pool, snack shop on the property. activities by poolside (bingo, ice cream floats for sale).
Stayed in March 2022
Reviewed: 22 April 2022
Nicole
United StatesPool/Spa area Convenience of everything Staff was really friendly and professional
Stayed in March 2022
Reviewed: 17 April 2022
Familytime4425
United StatesNo elevators omg when we realized that we 😱😱 I have a leg brace and man was that painful and we had the luck of being all the way on top floor 😮💨
Loved the easy check in done within 5 mins room was great and the heated pool was amazing kids loved and approved 😀 👌 🙌
Stayed in April 2022
Reviewed: 16 April 2022
Christopher
United KingdomThere isn’t really much to dislike about this resort, it kind of hits the spot and makes you feel good to be here !
A very clean and ideally located property for theme parks, shops, restaurants and Orlando international airport. Staff were incredibly accommodating, polite and responded to all our needs. The rooms were of a generous size and air conditioning perfectly suitable in maintaining a comfortable climate. Kitchens were of adequate size and had all utensils and facilities to prepare a quality meal. Toiletries, washing products, coffee making and other ancillary products all provided to a high standard and replenished mid term to exacting standards. Towels, bedding and mattresses equally of a good size and great quality. Efficient washing and drying facilities in the accommodation was perfect for mid-holiday washing. The facilities of swimming pool, play areas, on site snack bar / shop were great. A very well equipped gymnasium was never busy and perfectly kitted out for a good workout: including CV/free weights and resistance machines. The grill / barbecue area had 3 immaculately cleaned gas Barbecues that were fantastic to cook on and maintained a perfect temperature, they really did the job well! As a long haul airline pilot that travels the world and has stayed in a variety of accommodation standards and conditions, I would say this resort is good value for money and is perfectly suited to a quality family holiday / vacation. I would recommend to friends, family and colleagues and will definitely look at returning to this resort. Chris !
Stayed in April 2022
Reviewed: 15 April 2022
Jimmy
United StatesWe loved the room, the staff, the pool. Everything was excellent. And the $2 snowcones by the pool were so yummy and fun. What a great touch.
Stayed in April 2022
Reviewed: 13 April 2025
Dustin
United StatesFirst night of arrival with no where to park. Staff let us know that they overbooked on top of giving many guests double parking passes. After lapping around the lot for 10 min after having driven 10 hours to get there, we were over it. Had to go back into the lobby to the desk to tell them yet again that parking in a fire lane was not going to work for us. A mod gave up her parking spot but didn’t seem too thrilled to do so. Came out the next morning and roughly 50 cars had citations from fire lane parking. Also had rude neighbors that not only stayed loud up until 2 in the morning but also knocked on our door at 330 one morning awaking us from sleep. Lobby did send security to remedy this. However, paper thin walls.
Stayed in April 2025
Reviewed: 11 April 2025
Simona
United StatesThere is no parking. When I came out of my room on Sunday, my tire was flat and somebody severely dented my car door.
Stayed in April 2025
Reviewed: 6 April 2025
Koonj
United StatesDated and things need attention like loose faucets table tops need refinishing
Location
Stayed in April 2025
Reviewed: 3 April 2025
Amit
United StatesThis hotel was one of the worst hotels I have ever stayed in. How can you put a bathtub in the middle of the room ? This room is worth only for a couple on their honeymoon. It had no privacy and the sink is in the room . Leave alone a couple even 2 friends cannot stay in this room . Who came up with this stupid desigh ?
We went for a wedding and so this was a perfect location for that.
Stayed in February 2025
Reviewed: 24 March 2025
Rita
United StatesNo separation between room and shower
Room was clean
Stayed in March 2025
Reviewed: 24 February 2025
Carmen
BrazilVery good location
Stayed in February 2025
Reviewed: 29 December 2024
Ruffus
United StatesNo elevator for floors above 1st floor. Very noisy with adjoining rooms.
Location, friendly staff very clean.
Stayed in December 2024
Reviewed: 27 December 2024
Amanda
United StatesRoom smaller than it looked Tub didn't fit 2 ppl You can hear ppl going up the stairs and in the next room
The room was nice
Stayed in October 2024
Reviewed: 24 December 2024
Lashawn
United StatesIt was a little crowded the tub was in the middle of the room
Room clean and roomie
Stayed in December 2024
Reviewed: 10 December 2024
Melissa
United StatesI didn’t like that our room was adjoined with another room by essentially a bedroom door. You could hear literally everything that was going on in the other room, and we were woken up every morning by them.
Location was great. The pool are was nice. The cafe was convenient and the owner was very nice, a little overpriced but the food was good. The room was small but clean. Bed was comfortable
Stayed in December 2024
Reviewed: 17 November 2024
William
United StatesNever being able to park due to the parking lot always being packed, the noise is insane I can hear everything is all the rooms around you including slamming doors, loud music, and staff outside your rooms having loud conversation at 7am. The room had a musty smell. It's outdated and the bedding was so itchy and there was an ant problem in our room. We used to love it here it's just trashy now.
The location
Stayed in November 2024
Reviewed: 29 October 2024
Stefaheart
United StatesI asked for a room on the ground floor and in a more quiet part of the resort. I got a room on the second floor, and they placed me next to a maintenance facility and next to the main road. All I could hear through the walls and while I was on the balcony was cars driving by, people loudly getting in and out of their cars in the parking lot, and the employees driving through on their cart and doing other various things at the maintenance area. I am not upset with the employees for doing their jobs, just annoyed that I asked to be placed somewhere more quiet and that is where they chose to place me. Also, there were a few nights we couldn't even park in front of where our building was because there were so many other people parked in the small parking area for a large building.
I liked the amount of space in the room, the large bath tub, the cleanliness, and the balcony. The room had a mini fridge that was spacious and a microwave so I was able to save some leftovers and reheat them.
Stayed in October 2024
Reviewed: 8 October 2024
Ryan
United StatesThe room is extremely small. The worst part about this place is the sound proofing. You can hear literally every single thing that happens outside your door as if your door was wide open. You can hear people walking up the stairs 2 floors down, you can hear housekeeping’s every move, you can hear others in their rooms as if they were in yours. Worst part about our stay was the fact there was an adjoining suite to our room separated by one single door. This adjoining suite was not advertised or mentioned at all in the booking, the hotel website, or upon checking in. If I had known this I would have never booked this room. Thank god nobody was in the adjoining room for the first 2 nights of our stay, but our last night the room was occupied by a family and you can hear every single word they said with ease, which means my partner and myself could not even have a conversation in peace without being listened on by this family whether they were listening on purpose or not because if we could hear them so easily they could hear us and at that point it’s no longer a peaceful getaway. We could literally hear them eating that’s how thin the walls are. Besides this, the front desk lady was rude upon checking in and made me wait 10 minutes to finish something else when there was literally nobody in the reception area that she was helping. I won’t be booking here again.
Only thing that is good about this place is the location to the parks, gas stations, Walgreens, and food stops. The price was affordable compared to other hotels. The tub is a nice plus but isn’t outstanding.
Stayed in October 2024
Reviewed: 23 September 2024
Jean
United StatesThere were a few items that weren’t functioning properly. (Property was sold between us booking and our travel-changing hands)
Love the location and facilities. Lots of activities for guests, more than in the past.
Stayed in September 2024
Reviewed: 21 September 2024
Olga
Polandhad an unpleasant situation while checking out. Were assured that we can have late check out (11am instead of 10am), the girl even marked it in the system. Next day it turns out noone is informed, no information noted and the reception starts calling us every 5 minutes, the mait pops into the rooms speaking no English;-( very stressful
korzystna lokalizacja:-) nie ma śniadań;-( nie ma restauracji;-(
Stayed in September 2024
Reviewed: 4 September 2024
Colton
United StatesThe room was loud, we could hear conversations from other rooms late at night very clearly.
Good price and good location.
Stayed in September 2024
Reviewed: 20 August 2024
Enriqueta
United StatesCarpet were dirty
Like it
Stayed in July 2024
Reviewed: 29 July 2024
Charles
United StatesToo many buildings and not enough parking in such a small acreage, some of the refreshed areas felt like afterthoughts (pool cafe) there’s no Starbucks so get rid of the sign (Starbucks junkies hate to be teased) the mattress felt well used VERY well used and the pot smoking in the breezeways was a bit excessive. I’m not a prude but DAMN was I sharing a building with Snoop Dogg?!
Location, price, staff were super nice & helpful , the 70s roadside motel era volcano pool( I hope that was the intent)
Stayed in July 2024
Reviewed: 8 July 2024
Kristin
United StatesThe pool is outdated with stains on the bottom and scum on the pool tiles. The parking here is the worst. I'm not sure how you can build a facility with more rooms than what you have parking spots. People parked alongside walks and in no parking zones both nights. This isn't a deal break for most, but for sure, something to think about if you are a single parent or traveling with someone with accessibility issues. There was also a serious mosquito issue in the breeze ways at room doors, which led to them going inside rooms. Side note for the facility, some people take Starbuck signs seriously, I was really disappointed to walk into your Starbucks to find a large coffee machine with no barista in sight much less even a Starbucks stir stick.
The apartments were very comfortable. There are large pump soap bottles for showering. Pool towels are large enough for a human body. Kitchen items were available in the unit, so we're pretty worn, but that's expected. Be prepared they will try to sell you on a time share presentation, but those always come with a gift card at the end, so not all bad there.
Stayed in July 2024
Reviewed: 30 June 2024
Julie
United StatesThe one pool at this property closes at sundown and there's no outside area to be in after that.
The rooms were large and comfortable.
Stayed in June 2024
Cologne, Germany
Vienna, Austria
Camarillo, USA
Verona, Italy
Monroeville, USA
Senj, Croatia
Valeggio sul Mincio, Italy
Kuala Lumpur, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content