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  5. Reviews of Rose City Inn & Suites

Reviews of Rose City Inn & Suites 2 stars

2631 West Northwest Loop 323, Tyler, TX 75702, United States

#32 of 35 hotels in Tyler

Guests' Choice

Review score

Based on 216 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    6.6

  • Facilities

    5.4

  • Staff

    6.6

  • Value for money

    6.1

  • Free WiFi

    5.0

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Showing 76 – 100

  • Reviewed: 8 March 2023

    1.0
    very scary place to stay, dirty stinky place with nothing but rude staff
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    everything staff was rude rooms where filthy a lot of shady people around the property

    nothing

    Stayed in January 2023

  • Reviewed: 1 March 2023

    1.0
    didn’t get to stay wouldn’t even refund my money
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t even get the room lights was out at the facility my n my kids had to sleep in my car

    I didn’t even get the room lights was out at the facility my n my kids had to sleep in my car

    Stayed in February 2023

  • Reviewed: 22 February 2023

    1.0
    Very poor
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing I had the worst case of bedbugs. I had to go to the Dr. for meds to treat the itching and sores. They didn't serve any breakfast.

    Stayed in January 2023

  • Reviewed: 26 January 2023

    1.0
    scary
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    this place is nasty had roaches, no hot water, they lied saying that there was going to be breakfast. when I woke up one time all they had was coffee. went looking in the refrigerator. They had old beer and a brisk tea inside already.

    that I had a place to lay my head at night

    Stayed in January 2023

  • Reviewed: 10 December 2022

    2.0
    A NO RETURN PLACE
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    the rooms were poorly kept. Holes in the covers, nasty stuff all over walls. chair was nasty nasty full of stains microwave was nasty

    had truck parking

    Stayed in December 2022

  • Reviewed: 4 December 2022

    1.0
    Dirty, Noisy, worst stay EVER.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place was the worst place we have stayed EVER. That is saying something because we live in a 3rd world country. It is dirty and nosy (from other guests) and we think the may have been some weird ‘dealing’ going on. Staff are uninterested. And there is definitely NOT an included breakfast as advertised. Poor value for money when you can stay in a nice clean place with a great included hot breakfast for the same price. Definitely not family friendly.

    Location was good

    Stayed in December 2022

  • Reviewed: 2 November 2022

    3.0
    too much smoke/weed smell when in a non smoking room
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    parking lot needs redone. asked for non smoking, but there was such a big gap under the door that you could smell when someone was smoking next to you. it gave us headaches. no breakfast, when it says on the website it does.

    it had extra security. you couldn’t get past the lobby without a room card. nice firm bed.

    Stayed in October 2022

  • Reviewed: 1 November 2022

    1.0
    the rooms were so bad did not even stay checked in and went to our room for maybe 5 minutes and left because they were s
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    the rooms were so dirty had mold on the walls! had the worst smell carpet was dirty chair had stains all over it! something was splattered all over the headboard and across the wall

    nothing!

    Stayed in October 2022

  • Reviewed: 31 October 2022

    1.0
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 October 2022

    1.0
    I was charged for a dirty room that I never stayed at, and I was denied a refund from the slum lord owner.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lobby has a protective glass between the guests and the hotel personnel. There was no A/C in the bar area and staircase to access the 2nd floor, no A/C in the second floor hallway, the A/C in the room was not turned on, so it was very hot, the room was barely cleaned, the bed had food or something smeared on the headboard as well as greasy hand prints, the bathtub was stained, the floor felt unstable in many areas, the pillows were small and flat, the whole hotel smelled musty with a hint of stale smoke, and when I told the front desk it was unacceptable I was told I could get a refund through booking.com. This never happened and I was denied a refund. Two Words: Slum Lord

    Nothing. The pictures online do not represent this place well at all.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    1.0
    They absolute worst hotel I’ve ever stepped into.
    • Leisure trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything! This was the worst hotel I have ever been to. Our group didn’t even stay here. We walked straight into our rooms then walked out. The beds looked messy, there was blood stains and other types of stains everywhere on the floor, walls, beds and furniture. On one wall there was red lip marks like someone had been kissing the wall. Also not to mention, the pictures on the website make the rooms look super clean and nice and had good reviews. The rooms we walked into looked nothing like the pictures on the website.

    Absolutely nothing, we walked in our rooms and then straight out. We didn’t set down our bags or anything it was absolutely nasty.

    Stayed in October 2022

  • Reviewed: 5 October 2022

    3.0
    Too much money (16.00) more like ,wonder what they do with all the profit
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Floors not clean black mold in bathroom

    Just coffee, cereal

    Stayed in October 2022

  • Reviewed: 3 October 2022

    1.0
    the place is nasty, loud, got a contact high and didn’t sleep.
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it was nasty, bugs everywhere, smelled of pot, something that looked like blood on the wall’s bathroom was gross toilet wouldn’t hardly flush seat was so stained looked like poop on it both nights we were woken up early morning to screaming and yelling coming from another room tried to get something done but the hotel wouldn’t do anything we called the police ourselves sadly they didn’t do anything the man proudly had a gun on him and even talked about how he had “accidentally” shot his girlfriend there at the hotel they apparently live there I wouldn’t stay at this place again if my life depended on it I would take my chances on death at a cleaner place

    the price was ok but considering the condition it should have been cheaper but it was close to where I needed to be

    Stayed in October 2022

  • Reviewed: 23 September 2022

    1.0
    should be closed down
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room and the beds were disgusting, the beds were beyond nasty and the bathroom was disgusting and the walls were nasty

    nothing we immediately checked out because it was so disgusting, idk how anyone stays there

    Stayed in August 2022

  • Reviewed: 18 September 2022

    1.0
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 30 August 2022

    1.0
    Dangerous and dirty.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The entire property was badly taken care of and very dirty. Looked like many people where living at this property full time. Loud groups of of unruly people hanging around in the parking lot and hallways. A very Scarey place too stay!

    This hotel was very dirty . Dirty room carpet dirty bath room etc and smelly. The entire hotel; hallways and lobby smelled of CANNABIS . Many items where broken or not working in the room. DISCUSTING property and very unfriendly staff.

    Stayed in August 2022

  • Reviewed: 27 August 2022

    1.0
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 2 August 2022

    1.0
    Very poor
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was so gross floor stuck and wet air unit smelled live Moled and had Flys all over the room bed sheets not clean I did not even stay I went to a different hotel I have reached out for my refund but booking.com has yet to hear back from the property manager.

    Nothing

    Stayed in July 2022

  • Reviewed: 29 July 2022

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was dirty

    Filthy roaches

    Stayed in July 2022

  • Reviewed: 20 July 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dirty

    Nothing

    Stayed in July 2022

  • Reviewed: 17 July 2022

    9.0
    Wonderful, Roomy, very nice staff& family residents ❤️
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Light &good 👍🏽

    Stayed in July 2022

  • Reviewed: 10 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    my room didn’t have the ac turned on when I walked in it took forever to get my room cold felt like no one had been in that room for awhile. I didn’t like the fact that they only give one key per room. don’t like the fact breakfast could’ve be taken to room

    i liked having hot water in my shower

    Stayed in July 2022

  • Reviewed: 9 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Q

    Everything

    Stayed in July 2022

  • Reviewed: 9 July 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was n I thing about it i didnt like. It was peaceful

    Peaxe and quiet

    Stayed in July 2022

  • Reviewed: 3 July 2022

    1.0
    I was so disappointed after I walked to the room went to the front desk and told them I wasn’t staying
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    garbage bags in the hall noisy rooms they wanted a 25$ deposit AFTER I paid up front for the room I could not stay another flag!!

    nothing maybe the price should have known

    Stayed in July 2022

Showing 76 – 100

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