I was a little disappointed that parking was so expensive and that there were no breakfast items included in the price of the hotel.

I loved the hotel. Room was great and the bed was comfortable. The toiletries in the bathroom were very nice. The free coffee was nice and the cookies provided were very good, and I really liked the common areas in the lobby. There were also some nice seating areas outside to enjoy a pleasant evening. This is a great location close to the university when we visit my son, so we will definitely stay here again.

Stayed in March 2025

Housekeeping knocking our door at 8 am

Location

Stayed in March 2025

Issues with utilizing the breakfast that was included when I booked the room

Great location, close amenities

Stayed in December 2024

We had to pay for a breakfast that should be complementary for such an expensive stay.

Friendly staff and comfortable room made for a nice overnight stay.

Stayed in March 2025

As with the location (next to highway) it was very loud. Trying to sleep, was awakened to loud mufflers and car noise.

Clean and great location for why we were in town.

Stayed in March 2025

Prices of snacks, coke was $6.50

Clean quick check in

Stayed in February 2025

Slept in bed by window and it was soooo cold. I could not get warm. The heat in room took a looong time to heat up and the spread on the bed was like a separate sheet. Thermostat set at 65 when we arrived. Turned it up to 74 and next morning room was still in the 60s.

Proximity to the Moody Center. Staff was also extraordinary.

Stayed in January 2025

I like the location. It was very convenient. Our room was close to the pool so we got to park close to our room which was very convenient as well.

Stayed in November 2024

Paying what you pay for the room, and then having to pay 39 freaking dollars a day to park, and it's not even covered parking or anything, is ridiculous.

Facility was nice, room was great and lots of space

Stayed in November 2024

The $35 self parking fee. The $21 + 20% tip buffet breakfast in the lobby (not enough seating, not a restaurant) that IS the same MEAL we get complimentary at most hotels. Literally not even as much of a spread as we enjoyed free at Fredericksburg Inn & Suites. That adds another $100/night to the overpriced room rate we paid due to game weekend. AND the power was off from 5pm until 9:30pm our last night. We had no notice and very little was communicated even in person as we waited in the lobby with our friends. No water or anything provided. No apology or credit issued. NOTHING. Complete darkness. Very unprofessional. I expect better from Doubletree. We were told we can cancel and checkout if we like, but no offer to assist us find other lodging.

The proximity to the UT football stadium was great. The rooms were very clean and comfortable (minus the pillows!). Staff was friendly and hospitable until the power went out then seemed overwhelmed and at a loss.

Stayed in November 2024

N/a.

Good location & atmosphere.

Stayed in November 2024

Close to downtown, hotel had great amenities (bar,snacks bar for purchase, modern look to the lobby)

Stayed in October 2024

Clean. Good value. Walking distance to Franklin BBQ.

Stayed in October 2024

n/a

Stayed in September 2024

I had a distressing experience at the hotel restaurant on the first evening I booked in. After making my dinner order, I was asked to present my credit card for payment. I gave my card and it wasn't returned soon after. When I enquired about my card, I was told that it was policy that they hold on to my card until I finish my dining. I responded by saying , why not take payment of what I have already ordered and if I am to order another dish, I will give card again. I was informed that was not possible. I made a complaint at the front desk and was given a 15 USD voucher. The front desk staff was apologetic and stated that it was not hotel policy.

Large clean spacious room and bathroom. Bed comfortable. Hotel was modern. Mostly friendly staff.

Stayed in July 2024

Paying for parking.

Everyone was really friendly.

Stayed in September 2024

Parking was a bit pricey but OK for the area

Great location for nearby concerts

Stayed in August 2024

We had to be moved to another room when we first checked in, because the first room was not cleaned. There was hairs in the tub and bathroom sink

Location

Stayed in August 2024

What I did in like is that breakfast was not included which I thought it was when I had booked and second parking is not free. It’s pretty expensive and they should have a discount for members of the Hilton or free of cost.

Clean rams, comforting beds and nice stuff

Stayed in August 2024

Power went out while we were there and was out for a couple of hours.

Location to the Moody Center. Great lobby. Comfortable beds.

Stayed in August 2024

The water was turned off due to a city water line issue

Breakfast was great

Stayed in July 2024

Having to pay for parking. I think I paid enough for the room!

Beautiful facility, clean

Stayed in August 2024

Left early for surgery

Stayed in June 2024

Not unlimited free wifi (registering for 7 free days was required).

Comfortable hotel in a quite area but still close to Austin Downtown. The rooms were spacious, comfortable and well-equipped.

Stayed in June 2024