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Reviews of DoubleTree Suites by Hilton Mount Laurel 4 stars

515 Fellowship Road North, Mount Laurel, NJ 08054, United States

#13 of 27 hotels in Mount Laurel

Guests' Choice

Review score

Based on 268 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.4

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Showing 76 – 100

  • Reviewed: 25 September 2023

    10
    Absolutely what we like.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed but that was understandable. Only thing I didn’t like about the room is the bedroom door. It’s a slider and there’s no way to get a good handle on it to close and open fully without risking your fingers.

    Clean, affordable and quiet. Loved our room. Close to places we like to visit.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Furniture very uncomfortable.

    Location King size bed was very comfortable

    Stayed in August 2023

  • Reviewed: 31 August 2023

    10
    Very nice
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room could of been a little bigger

    I didn't eat the breakfast

    Stayed in August 2023

  • Reviewed: 28 August 2023

    4.0
    Will never stay there again
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The older woman was rude at check in don't know her name when we complained the TV in the living room didn't work..she told me to change the batteries. The restaurant breakfast was cold, and the temperature felt like an oven in the lobby and restaurant. I would never stay there again because for what we paid and what we got I wasn't impressed . I should've chose a different hotel .

    The location

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Its a nice visit.
    • Leisure trip
    • Family with young children
    • Courtyard Suite with Two Double Beds
    • Stayed 2 nights

    Already doing good.

    Nice environment and friendly atmosphere.

    Stayed in July 2023

  • Reviewed: 21 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There's nothing not to like

    The staff had a Birthday greeting set up for me upon my arrival and the room had a beautiful view

    Stayed in August 2023

  • Reviewed: 14 August 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • King Suite with Roll-In Shower - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They are not professional when check in. No check and no explanation what happened Only say to call to my manager. No manager where.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    1.0
    very unpleasant and unclean, and no one seems to care
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

     The curtains to the balcony had holes in it, and was very dirty. The glass was dirty. There was no chairs on the balcony. The linen was not clean. I open the screen, sliding glass door and got stung by a wasp due to a wasp nest in between the sliding glass door and glass door I told the employees I was told I had to wait to the next day to speak with a manager, both TV remotes did not work for the room at all the clock was broken I booked us room for a family getaway. My son has allergies. The amount of pollen and dust on the rail of the balcony was unacceptable. The reason I got this room was because of the balcony and the pool upon check-in, I was told there is a birthday party going on so the pool was extended to nine I could not even get into the pool or the Jacuzzi. There was no room due to the party so I told my son we could go outside to the courtyard, there was another party going on in the courtyard, none of the staff seemed to care I spent almost $300 on the room for one night. I am a Hilton rewards member as well. I always book on bookings. I am very upset about my stay

    I am really sad to say that the location was the best part of the stay

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    My stay was comfortable and worth the price.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location of where it was to my family

    The property was clean and smelling wonderful.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    If i had to critique anything, it would be the windows in the hall ways were not clean and had cob webs

    I loved everything

    Stayed in July 2023

  • Reviewed: 2 August 2023

    4.0
    Smelly and uncomfortable
    • Leisure trip
    • Family with young children
    • Courtyard Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Waited super long to check in. Our room was not ready until close to 5pm and we had tickets to the Phillies game at 7. The hallways smelled like mildew. Our room was on the other side of the property and the last room of the hallway. My boyfriend has a disability and walks with a cane. The beds were terrible !!! So uncomfortable and lumpy. I noticed a glass with some kind of alcohol in it by the elevator when we got back to the hotel at night l, the next morning it was still there when we checked out at 10 am. We couldn’t get out of there quicker!

    Price

    Stayed in July 2023

  • Reviewed: 30 July 2023

    10
    Exceptional
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing not to like about this hotel

    The front desk concierges Jaqueline and Leandra was very hospitable and attentive to our needs. Thank you again for another wonderful stay!! We will be back soon!

    Stayed in July 2023

  • Reviewed: 19 July 2023

    2.0
    Do not stay here.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were not clean. I had to switch rooms 2 times because the sofa bed was broken. I ended up doing my own cleaning of the room and made the beds with new sheets they provided. I also had to use all my Clorox wipes to wipe down the room. I do not think it was cleaned before hand but I had already switched rooms so much I didn’t want to move again as it was 8 pm and I have a broken leg.

    Location

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Indoor pool cozy room

    Stayed in May 2023

  • Reviewed: 7 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing it was all great

    It was nice and clean

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Overall the stay was awesome this is my second time staying here and me and the family loves it
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was GREAT

    I love the room and the indoor pool for the kids. Plus the garden area was awesome

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    Nice hotel and a great location. Staff very friendly.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was too expensive. The bar at happy hour special drink was beer and house wine. Definitely not special. Rooms at a little dated could use an update.

    The pool area and lobby. The location is great.

    Stayed in June 2023

  • Reviewed: 10 May 2023

    4.0
    Not great
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool was disgusting-there were things floating in it, the front desk staff at night wasn’t courteous or accommodating. They refused to give us towels for the pool and were annoyed to give us more for our room. The beds were super uncomfortable. My husband and I both had back pain after sleeping there.

    Set up of rooms-we liked that it was a suite

    Stayed in April 2023

  • Reviewed: 8 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smoke we had to smell every evening on our floor

    Size of the room

    Stayed in May 2023

  • Reviewed: 30 April 2023

    9.0
    Nice accommodations, comfortable, clean.
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    More bananas.

    Good selection, fresh and tastey.

    Stayed in February 2023

  • Reviewed: 25 April 2023

    9.0
    Great restful overnight stay.
    • Leisure trip
    • Group
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There was nothing to dislike. It was a good overnight stay.

    The room was very comfortable. Also, the room was very clean. There were three guests in the room, and there was enough space.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Zero.

    Great! Service, facility, location.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    10
    Great
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect & I didn’t eat breakfast peaceful

    Stayed in April 2023

  • Reviewed: 16 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Smelled smoke even though it is supposed to be smoke free !

    Location

    Stayed in April 2023

Showing 76 – 100

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