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  5. Reviews of FairBridge Inn and Suites West Point

Reviews of FairBridge Inn and Suites West Point 2 stars

17 Main Street, Highland Falls, NY 10928, United States

#2 of 2 hotels in Highland Falls

Guests' Choice

Review score

Based on 155 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    8.2

  • Facilities

    5.8

  • Staff

    7.8

  • Value for money

    6.0

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 18 February 2025

    6.0
    Pleasant. Let’s improve cleanliness a bit.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I’ve stayed in this location before, usually in the same room. This time I got a different room and it wasn’t as clean as I would want it to be.

    The location is great and the rooms are very spacious.

    Stayed in February 2025

  • Reviewed: 1 January 2025

    5.0
    Efficient, uncomfortable and dirty
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    They could care more about their rooms, they are disgusting and there are stains all over the sheets and curtains. They need to care more about properly cleaning their rooms, curtains and sheets. I found 3 stink bugs, and carpet was nasty. If the place was treated with more care, it would be terrific.

    The like the set up of the room the upstairs and downstairs.

    Stayed in December 2024

  • Reviewed: 4 November 2024

    6.0
    Older Hotel with minimal problems to be expected
    • Leisure trip
    • Group
    • Superior Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was broken but they did replace the box spring and had to ask for towels coffee and cups etc

    Location to West Point

    Stayed in November 2024

  • Reviewed: 15 October 2024

    7.0
    Descent place close to West Point
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    The light outside the room was very bright and shown in our room all night. The shower door was broken when we arrived.

    The location was ideal due to close proximity to West Point. The staff was very friendly and helpful.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    7.0
    We were satisfied with the accomodations
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights

    Rooms are a little tired--need updated appliances and a paint job

    The location was perfect for our visit to the USMA

    Stayed in October 2024

  • Reviewed: 2 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No frills…didn’t even have a phone in the room

    Convenient to West Point

    Stayed in August 2024

  • Reviewed: 31 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The place is in serious need of an update.

    It was clean, and conveniently located close to West Point.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No room service

    Location and free parking

    Stayed in August 2024

  • Reviewed: 26 August 2024

    6.0
    While this was outdated for sure, we would stay here again because it was clean enough and close to USMA.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    It’s outdated. Our room had some updates, but it was clear it wasn’t very well done. The parking lot needs repairs, but it was ok. The sink faucet was a tad wobbly. One of the chairs had broken springs.

    Close to West Point is the best thing about this! The beds were comfortable. The room was clean, just outdated. It’s near an Emergency Management building, so we felt very safe. The shower was hot. There was a fridge, microwave, and iron. We would stay here again for the convenience and price.

    Stayed in August 2024

  • Reviewed: 4 July 2024

    5.0
    Don't expect too much, except Location to USMA
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    The facility in the room are pretty old. I guess the telephone in the room is even older than my age (I am 51 years old). Find nothing can be described as cleanness.

    Location!Location!Location!If you are attending USMA events, and put location as the first priority, here is the good choice. Very close and easy to access to USMA campus.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    7.0
    Great place to stay if you're in town for an overnight and don't want to spend $$$.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Good location for access to West Point and downtown Highland Falls. The room was simple (with very basic amenities), but exceptionally clean and comfortable. The property was quiet and the staff was very friendly and easily accessible. Great place to stay if you're in town for an overnight and don't want to spend $$$.

    Stayed in June 2024

  • Reviewed: 24 April 2024

    6.0
    A decent option in an overpriced area if you want to save money
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights

    The outside door handle is apparently supposed to be lifted up to keep it from grinding (per owner), yet there is no indication on the door for this unusual necessity. The "new" renovations were not planned by a designer. This was obvious due to the dated, mismatched colors of the walls, floors and woods. The "art" was 3 framed posters, with 2 of the 3 posters exactly the same. The mirror was good but oddly landscaped instead of portrait. There was a curling iron burn on the bathroom countertop. The parking lot is in pretty awful shape. But I appreciated the effort and saving $$.

    It had the basics we needed: 1) relatively speaking, very close to West Point, 2) one of the cheapest options in this overpriced area, 3) comfortable beds, and 4) clean. The friendly part-owner of this family business was nice, eager to please, and proud of his hotel. He stated proudly that the room was "newly renovated". While the shower was great, I cannot imagine what the non-renovated rooms looked like. The blankets were "gray girls". The room was clean, except for two towels with one or two tiny specks on them each, that icked out my son, and one little centipede. I would stay here again to save $90-150/night compared to the Thayer. It had a kitchen sink, microwave and minifrig.

    Stayed in April 2024

  • Reviewed: 18 January 2024

    7.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The renovated rooms costed more

    The staff was exceptional, and I like that they showed me different rooms before I picked one.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Undergoing renovations, the room we were in was basic, but looked like there were still some renovations to be done.

    Location to West Point. Room was clean. Gentleman at the front desk during check in was very friendly.

    Stayed in January 2024

  • Reviewed: 2 November 2023

    5.0
    Great location for West Point, not fancy but clean. I'd stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Wish they had a continental breakfast for just a quick something to grab in the morning.

    Very close to West Point. This was an older hotel with older decor but clean. It appears they are beginning to update some rooms. Our bathroom was updated. Staff was nice.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Location and service very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    It needed some maintenance

    Location and price

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were mediocre at best

    Location was great.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Place needs some major updates especially the bathroom which was especially gnarly

    Staff very friendly and helpful

    Stayed in October 2023

  • Reviewed: 2 October 2023

    5.0
    Adequate for required parameters of trip.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very tired and ill maintained.

    Within West Point walking privileges and pet friendly.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    5.0
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 11 September 2023

    5.0
    Thought it was much too expensive for the condition of the room.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room smelled very strongly of stale cigarettes. Door stuck and was difficult to open with key card.

    Convenience to Westpoint. Roomy.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    A little dated, and overdue for a facelift.

    Clean & comfortable, convenient for visiting West point.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    see above.

    OK place. Overpriced a lot. no staff.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    booked the room with queen beds, they were only full size. Talk to the front desk, they said they only had full size beds. This may be a problem on your site about the bed size.

    Stayed in August 2023

Showing 1 – 25

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