Didn’t make up the beds, but changed towels and took out the trash. How dumb is that. Customer Service was really cranky when we left, saying they had 2 buses pulling out this morning but yet not paying attention to us standing right in front of us.

Location

Stayed in April 2025

Parking tight on busy days

Location ducks geese good entertainment

Stayed in April 2025

no place to hang wet towels, outside light allowed through curtains

breakfast, pool, comfortable beds

Stayed in April 2025

Everything was good. My family had a great time.

Overall the room was good. Breakfast was great, they have someone for everyone. The pool area was really good, my kids loved it.

Stayed in April 2025

size of the room was a little smaller than expected

staff was super friendly. and loved the river behind it.

Stayed in April 2025

Smoking in non smoking areas Difficulty getting to our room Only 2 packs of coffee in room Breakfast had no bagels, bread for toast, muffins. Everyone doesn't like or can't eat biscuits and gravy.

Convenient

Stayed in April 2025

Nothing to complain about it was great!

I had a lovely stay here, it was a truly pleasant experience. The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The hotel itself was clean, well-kept, and easy to navigate. One of the highlights was the beautiful river just outside; the view was peaceful and the area was spotless and easily accessible, perfect for a relaxing walk or just enjoying the scenery.

Stayed in March 2025

More options for breakfast but mainly better quality food.

Bed was uncomfortable and the breakfast was limited and not very good. Chose to go out the second morning.

Stayed in April 2025

While it is great proximity to attractions that you will want to visit. I didn't like the traffic that you have to deal with just on the strip trying to get to the hotel it took almost an hour to travel 1 mile to get to the hotel.

I really enjoyed the breakfast which was top rated as well as the view and proximity to the river and nearby attractions

Stayed in April 2025

Remote did not work.

Comfortable beds, close to attractions, and good value

Stayed in April 2025

Birds chirping in outdoor lounge area most of the night.

Close to parking, pool and breakfast.

Stayed in April 2025

Fridge was not cold enough Need more of a selection for breakfast

Location

Stayed in April 2025

Staff was very friendly and helpful.The room was very clean. We go pigeon forge and Gatlinburg several times a year and always stay here.

Stayed in March 2025

Great location. Walls are paper thin, we were down 7 units from the pool room, and could hear everyone screaming. I could hear my daughter and her friend talking next door like the door was open. Cheap place to stay, bring ear plugs, don’t plan on getting in the hot tub unless you want 10 kids jumping in and out. Breakfast was the same. Eggs, sausage, biscuits gravy everyday. I’d stay again if I was tight for money and brought earplugs! Beds were comfy! Clean!

Stayed in April 2025

Pool was always busy in the evenings (much better during the daytime) and the hot tub was small.

Great value and location was perfect for us. The free breakfast saved us lots of money as well.

Stayed in March 2025

The bathroom was small but had a large area right outside it to finish getting ready. Pool was great, it has a kiddy pool. It was cold getting out of the pool and going back outside to get to your room.

Stayed in March 2025

Bed was a little too firm. Pillows not soft enough. Property is not easy to get into from the road, without going past and turning around.

Stayed in March 2025

The front desk employee was okay, he wasn’t entirely welcoming but wasn’t necessarily rude. The room was clean, the ac didn’t really work that well though. We could hear a family through the vents lol, entire conversations. Wasn’t a huge deal though we didn’t really mind. The pool was very very busy with very rude children. I understand kids wanna have fun but it’s a problem when they’re constantly jumping within 1 foot or less of people. They kept splashing us, literally jumping on us, and it was very loud. Again, I know kids are kids but jeez it was ridiculous how the parents were watching them jump on us along with other people. Kids+us+other people kept getting hit by footballs and a basket ball this man and these kids were throwing across the whole pool. The breakfast was good and coffee was fresh. I went down at 6:30am. Overall not too bad but I wish there were adult only hours at the pool and hot tub. We got to use the hot tub for about 6 minutes and it was really nice. Otherwise it was hogged or the kids were taking it over.

Stayed in March 2025

Hotel was clean, had coffee 24/7,free breakfast and everyone was friendly and accommodating. Hotel in a wonderful location. Enjoyed my stay and Would highly recommend

Stayed in March 2025

Staff was very friendly and property was very clean and well kept

Stayed in March 2025

Our room had a strange odor

Food was ok

Stayed in March 2025

The breakfast room was small and no waffle maker. The rooms were smaller than the photos on the app. The toilet is too close to the bathroom door. It’s hard to shut the door.

Stayed in March 2025

It is one of the most affordable and clean places to stay.

Stayed in February 2025

No Gym at the property.

The beds were comfortable, the location was great, and the staff were friendly. Also the pool and hot tub worked well.

Stayed in March 2025