Reviews of Embassy Suites by Hilton Washington DC Chevy Chase Pavilion 3 stars
4300 Military Road Northwest, Northwest, Washington, DC 20015, United States
#102 of 154 hotels in Washington
Guests' ChoiceReview score
Based on 942 hotel reviews
7.8Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
8.5
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Facilities
8.0
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Staff
8.5
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Value for money
7.8
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Free WiFi
7.5
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Reviewed: 22 April 2024
Woodard
United States1 review5.0“I love my stay other than the room could have been cleaned better”- • People with friends
- • Two-Room King Suite with City View
- • Stayed 2 nights
- • Submitted via mobile
I didn’t like that the rooms were not all that clean. Very dusty and you can tell the bedding what not clean . The sheets and blanket had spot in them so I had to go out and get cleaning supplies and sheets for the bed and pillow cases to sleep comfortably.
I love how the property was located around other things and food places. I love the free breakfast and the glass elevator also love that the rooms had a second area to be in other the the bathroom
Stayed in April 2024
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Reviewed: 21 April 2024
Stephanie
United States4 reviews10“Enjoyed our stay!”- • Leisure trip
- • Couple
- • Two-Room King Suite with City View
- • Stayed 1 night
- • Submitted via mobile
Parking
Location, cleanliness, restaurant onsite, breakfast was great, evening reception
Stayed in April 2024
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Reviewed: 18 April 2024
Cedrick
United States12 reviews1 helpful vote10“The stay was awesome. It was conveniently located around great stores to shop and eat. Also, the metro is right in the p”- • Leisure trip
- • Family with young children
- • Two-Room King Suite with City View
- • Stayed 4 nights
- • Submitted via mobile
It was a little dated, but didn’t impact the stay at all.
The location and breakfast were great. The staff was always helpful.
Stayed in April 2024
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Reviewed: 17 April 2024
Lior
Israel16 reviews10“Excellent stay. Will comeback”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds
- • Stayed 4 nights
- • Submitted via mobile
The mattress at the pull up sofas bed was my comfortable
Excellent location- metro station below the building . Staff very helpful. Very clean. Great breakfast.
Stayed in April 2024
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Reviewed: 6 April 2024
Rubin
United States22 reviews4 helpful votes10“Great family trip”- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 2 nights
- • Submitted via mobile
We love everything about this hotel
Overall very impressive! The free breakfast is AMAZING.. Perfect for families Pool stays open late
Stayed in January 2024
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Reviewed: 1 April 2024
Nora
United States1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Room King Suite with City View
- • Stayed 1 night
- • Submitted via mobile
Frustrating that there was only one elevator working and it was busy.
Stayed in March 2024
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Reviewed: 25 March 2024
Maria
United States13 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Hearing Access
- • Stayed 2 nights
- • Submitted via mobile
the only thing i did not like about my stay this time was the pool area. Saturday there was swim lessons for children not staying at the hotel for hoursssssss. took half of the pool and then all the kids will be in and out the hot tub while grown up where trying to enjoy the hot tub.
very nice. not my first time here and always a great stay.
Stayed in March 2024
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Reviewed: 24 March 2024
Debbie
United States10 reviews2 helpful votes10“Our stay at Hilton Embassy Suites was luxurious and comfortable and exceeded expectations.Great breakfasts, Metro Statio”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 4 nights
- • Submitted via mobile
Noise from the hallway: There was a family calling out to each other and yelling and running very near our door. When relaxing together in the living room we sometimes needed to retreat to the bedroom and keep the bedroom door closed to escape the disturbance. Also, there were no towels in the locker rooms or the pool area any of the mornings we went in for a swim.
Great location, lovely suites, right at the Metro Station, super-great breakfast, happy hour was fun, loved the pool and hot tub, and great dinners at the Cheesecake Factory in the building. We liked the spacious feeling of the open courtyard.
Stayed in March 2024
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Reviewed: 7 March 2024
Shakisha
United States1 review10“It was beautiful.”- • Leisure trip
- • Family with young children
- • Premium Two-Room King Suite - High Floor
- • Stayed 1 night
- • Submitted via mobile
Nothing worth mentioning
Staff cleanliness amenities breakfast
Stayed in March 2024
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Reviewed: 4 March 2024
Woodberry
United States2 reviews10“I had a great time and the hotel was great”- • Family with young children
- • Suite with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
No bad reviews
How clean it was and friendly staff
Stayed in March 2024
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Reviewed: 24 February 2024
Charina
United States10 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 2 nights
- • Submitted via mobile
The price charged for the garage to store our car. Parking should be free.
I liked the area we were in and the accessibility to the train and shops.
Stayed in February 2024
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Reviewed: 22 February 2024
Kelvin
United States1 review1.0Very poor- • Couple
- • King Suite
- • Stayed 2 nights
- • Submitted via mobile
We arrived to the hotel to check-in and to our surprise they told us that there were no more available rooms. They said they called me and I didn’t answer, but the only call I didn’t answer was literally 25min before arriving at the hotel, pretty much all late to tell me this. I had reserved this hotel 2 weeks prior. We stayed in the waiting area for about an hour waiting for our ride to pick us up and we kept seeing many people checking-in with no problem, it seemed like it was just us they denied a room.
Stayed in February 2024
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Reviewed: 14 February 2024
Marita
Canada4 reviews1.0Very poor- • Leisure trip
- • Family with young children
- • Two-Room King Suite - High Floor
- • Stayed 1 night
- • Submitted via mobile
No pillows and blankets for my kids until 1:30am!! Waited almost 3 hrs for them
We are decades long embassy suites guests We like the breakfast and amenities and spacious rooms
Stayed in February 2024
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Reviewed: 12 February 2024
Betty
United States4 reviews10“Great”- • Leisure trip
- • Solo traveller
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
N/a
Everything was great
Stayed in November 2023
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Reviewed: 3 February 2024
Shanita
United States3 reviews10“A short weekend to unwind”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The parking garage was very confusing
Clean friendly staff and the rooms were the perfect size for my family and I
Stayed in January 2024
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Reviewed: 30 January 2024
Blanca
United States1 review10“This is a great hotel stay within a great DC location. The staff make you feel at home and welcomed.”- • Business trip
- • Group
- • King Suite
- • Stayed 2 nights
Nothing
Breakfast was delicious! staff very friendly and kind.
Stayed in January 2024
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Reviewed: 27 January 2024
Mohammad
United States1 review3.0“Bad attitude and not cooperative. While I am a Dimond member, they did not provide free parking”- • Business trip
- • Group
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Reception staff
The reception was rude
Stayed in January 2024
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Reviewed: 20 January 2024
Amma
United States8 reviews2.0Very poor- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Everything
Everything is closed inside the hotel now it’s no point and going back anymore I use to come there specially for all the stores inside the hotel
Stayed in December 2023
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Reviewed: 4 January 2024
Vanessa
United States4 reviews10“I went for a medical evaluation. Everything was close and convenient to move around.”- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 2 nights
None of the above.
It was spectacular the family enjoyed everything.
Stayed in January 2024
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Reviewed: 3 January 2024
Johnpierre
United States2 reviews5.0“The hotel is more like a 3 star hotel. It shows a lot of wear and tear. Needs a renovation.”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
The hotel is showing a mall in the ads, but in reality it’s a ghost town everything was closed for good.
The Breakfast.
Stayed in December 2023
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Reviewed: 30 December 2023
Vcherel
United States17 reviews10Exceptional- • Business trip
- • Family with young children
- • Suite with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Sofa bed very uncomfortable
The amenities, the luxury, convenience, Cheesecake Factory inside
Stayed in December 2023
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Reviewed: 26 December 2023
Eneudy
United States33 reviews10Exceptional- • Family with young children
- • King Suite
- • Stayed 2 nights
- • Submitted via mobile
Pool , Breakfast and Room
Stayed in December 2023
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Reviewed: 6 December 2023
Angela
United States4 reviews1 helpful vote1.0“It was ok”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 2 nights
- • Submitted via mobile
Our bathroom floor had hair on it Happy Hour was nice but snacks could be better Cleaned up at 7pm when was suppose to last to 730pm Our room was entered into for housekeeping not once did I approve that nor was it stated anywhere-this is NOT ok!
The breakfast was nice
Stayed in December 2023
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Reviewed: 30 November 2023
David
United States21 reviews10Exceptional- • Family with young children
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
I HAVE NO DISLIKES.... EVERYTHING THERE IS GREAT!!👍
I love that theirs a Metro Station right down stairs and restaurants in the hotel. The staff are really nice and helpful. I'll definitely will return there again 😃👍.
Stayed in November 2023
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Reviewed: 19 November 2023
Tina
United States1 review3.0“We would never visit this property again and we try t stay at Embassy suites often”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 4 nights
- • Submitted via mobile
The description of the property and the amenities were completely inaccurate daily. We ran out of food and our cocktails were never available cut short daily.
The staffing in the rooms were excellent
Stayed in October 2023
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