620 Post Street, Union Square, San Francisco, CA 94109, United States
#174 of 225 hotels in San Francisco
Guests' ChoiceBased on 619 hotel reviews
7.0Cleanliness
7.4
Comfort
7.2
Location
8.6
Facilities
6.8
Staff
8.0
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 9 June 2024
Rich
United StatesElevator was very small. Had to take several trips to get all of luggage up, but it wasn’t too bad. Parking is a couple of blocks away
Good breakfast, rooms were nice! Staff was very friendly!
Stayed in June 2024
Reviewed: 8 June 2024
Andrew
AustraliaSmokers at the front door Footpath was often filthy out the front Very little communication with the attendant
Close to union Square Reasonable eateries close by
Stayed in June 2024
Reviewed: 7 June 2024
Rolf
AustraliaBreakfast is very basic. Would be nice to have some things that are not plastic. Cereals selection poor. As was the jam offerings. Waffle maker was good however. I’m sorry but coffee and tea ☕️ In plastic cups is really not a way to start the day. Nothing for gluten or dairy intolerant guests - other than a small orange or apple.
The location was relatively convenient to Market street - walkable with luggage. Some god value restaurants close by. Felt safe. Great beds. Appreciated the bath and shower option
Stayed in June 2024
Reviewed: 6 June 2024
Cara
CanadaThe building could use a bit of updating and still keep the old character look. I would have liked to have a booklet in the room with services, transportation options, and info on San Francisco.
The staff was helpful, and the hotel is in a good area to walk to Union Square. Close to transportation, cable cars, bart, and street cars.
Stayed in June 2024
Reviewed: 5 June 2024
Giovanni
ItalyNone in particular
The light in a quaint area. The services in either breakfast and room-services were highly recommended. Overall centrally located property with great service and good breakfast.
Stayed in June 2024
Reviewed: 29 May 2024
Joseline
Germany-Room is tiny , you can not even open luggage properly - breakfast is very simple
-price : was by far the best price we could get for a very central place - cleaniness is ok -but be careful which way you go, the nice parts of SF are directly around the corner on the one side but bad areas also very close - breakfast is available , but only very simple which is common for USA
Stayed in May 2024
Reviewed: 29 May 2024
Barbara
ArgentinaFor two people the room is small.
Location is Great. Breakfast is acceptable. The room is fine for one single person.
Stayed in May 2024
Reviewed: 26 May 2024
Dirk
United StatesThe room to the street can be a bit noisy, especially during night. Breakfast okay for people who don't need any warm food.
No luxury but perfect location close to Union Square and Cable Cars. Friendly staff, sufficient breakfast. Good for a short stay, don't need a car. Room was absolutely okay, service every day.
Stayed in May 2024
Reviewed: 25 May 2024
Tomáš
Czech RepublicThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 May 2024
Damian
PolandThe room was clean. Personel is really nice and friendly. Perfect localization for the fast city tour.
Stayed in May 2024
Reviewed: 12 May 2024
Anke
GermanyBreakfast was not really as expected. Could have been some more to eat. Only baguels and marmelade. But it’s okay for a few days to stay.
Location is very close to union square. It was not loud. People were very friendly and helpful. I would stay at the same hotel next time again!
Stayed in May 2024
Reviewed: 8 May 2024
Sarah
United StatesIt was exactly as expected, maybe a notch above what I was expecting. The location was ideal, the neighborhood was safe and comfortable for a single female traveler.
Stayed in May 2024
Reviewed: 7 May 2024
Selwood
United KingdomHowever, the windows are a little dangerous as they don't latch, I nearly fell out of the 4th floor window trying to close it! Not safe for young children.
It was great value for money, the breakfast was actually really nice, home made waffles, bagels and cereal choices, with yoghurt and fruit.
Stayed in May 2024
Reviewed: 27 April 2024
Erika
SwedenCould hear all the neighbors, door to the bathroom did not close properly
Great breakfast, great location
Stayed in April 2024
Reviewed: 27 April 2024
Christine
Australiano tea in rooms
clean and central
Stayed in April 2024
Reviewed: 27 April 2024
Dariusz
GermanyBreakfast! I thought i was late and other guests ate everything. But no, there were ony waffles for brekfast. And cereals... It looked like a joke...
Location - close to Union Square. Room was comfortable. Elevator was awesome!
Stayed in April 2024
Reviewed: 26 April 2024
Denise
United KingdomBreakfast more choices
Location staff room
Stayed in April 2024
Reviewed: 24 April 2024
Natalie
SwitzerlandBreakfast ok, but not great
Nice room to the back, quite calm, wonderful bed
Stayed in April 2024
Reviewed: 18 April 2024
Vuk
SerbiaReally Old hotel. Little investment like painting the walls in the room every quarter of century (25 years) could help a lot. Staff was there when I needed. Neighborhood is on edge. One street gets you to pandemonium of Zombieland other to down town.
First room was big but really run down. Toilet did not flush, walls was awful they offer me shared bath, but I insisted with room with separate bathroom. They gave me a bit better but smaller room later that evening. Had to wait for ~4 hours and i took a nap then move. Clean sheet and clean bathroom.
Stayed in March 2024
Reviewed: 18 April 2024
Isabel
SpainAlthough the street of the hotel was better than others, the area of the centre is really disturbing with lots and lots of homeless people. In general, San Francisco has a serious problem with drugs and people living in the streets. About the hotel: options per breakfast were reduced, but at least they offer some fruit and boiled eggs, in addition to coffee and other “not so healthy options”
Good value for money: hotel plus breakfast in the center of San Francisco for less than 80 euro per night. We were surprised because the bed was comfortable and the room was very quiet and clean.
Stayed in April 2024
Reviewed: 17 April 2024
Evren
TurkeyThe hotel definitely needs a refurbishment
Beds were really comfy and the location was fantastic!
Stayed in April 2024
Reviewed: 16 April 2024
Korey
CanadaRooms didn't have a lot of closet or storage space, I lived out of my suitcase. The hotel wifi was extremely slow but worked.
The staff were friendly and helpful. The hotel was conveniently located, safe, and clean. It's an older building but suited my travel needs - I was in the city for a conference at the Hilton (2 minute walk from The Fitzgerald). Breakfast was solid and filling every morning - waffles were nice! Good value overall.
Stayed in April 2024
Reviewed: 12 April 2024
Judith
United KingdomThe area around the hotel is quite sketchy. This has nothing to do with the hotel per se but the area of SF in general. However, I noticed that other hotels prevented/controlled who could enter the facilities at night more tightly. I would have appreciated something similar to feel more safe. In addition, rooms will not be cleaned/towels changed throughout your stay.
The value for money in this hotel is great. When I compared offers, no other facility offered similar pricing with breakfast included. If you are traveling for holiday with two people or more, they are great. Breakfast options are also good, staff is very friendly and helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Diego
ColombiaWe found cockroaches :(
Room was comfortable and had everything we needed.
Stayed in March 2024
Reviewed: 6 April 2024
Denise
United KingdomNo cooked breakfast
Breakfast OK but same daily no cooked Room lov6very comfortable bed Location close to everything Staff great
Stayed in April 2024
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