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  5. Reviews of Four Points by Sheraton Appleton

Reviews of Four Points by Sheraton Appleton 3 stars

300 Mall Drive, Appleton, WI 54913, United States

#11 of 25 hotels in Appleton

Guests' Choice

Review score

Based on 66 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 3 March 2025

    8.0
    Functional
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    See above Also pricey and charge $15.00 for breakfast

    Room layout and amenities are nice but the room was not as clean as I like. Soap residue in shower, dirt under table, and light burned out Bartender was super friendly and attentive.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    8.0
    I might consider staying again.
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better for the price.

    Convenient location. Staff was very nice.

    Stayed in February 2025

  • Reviewed: 27 December 2024

    9.0
    Great property, staff, and location!
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    The staff was great!

    Stayed in November 2024

  • Reviewed: 1 December 2024

    8.0
    Overall stay was good
    • Leisure trip
    • Group
    • Traditional Guest room with 2 Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pool under repair. Breakfast too pricey

    Stayed in November 2024

  • Reviewed: 25 October 2024

    9.0
    2nd stay at 4 Points
    • Business trip
    • Couple
    • Traditional Guest room with 2 Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    I booked my room with breakfast included, which showed up on my paperwork but not on the email the hotel received from Booking.com. The hotel staff was kind enough to believe that this is what I booked and I did show them my receipt from Booking.com so it was corroborated but it should have showed up in their system in the first place.

    Good room, friendly staff, great breakfast, good trip.

    Stayed in October 2024

  • Reviewed: 31 December 2023

    9.0
    Hotel was great...but...
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Actually a bit disappointed with booking.com. The room was $27 higher than posted, and breakfast was NOT included(an additional $14.99).

    The bed was comfy and the staff were friendly. Accommodations were very quiet. Also met my request!

    Stayed in December 2023

  • Reviewed: 21 November 2023

    9.0
    My stay was very comfortable. My home away from home.
    • Leisure trip
    • Solo traveller
    • Traditional Guest room with 2 Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing I can think of.

    The hotel was clean, had good coffee in the room. The bed was very comfortable. Great location. I checked out approximately 15 hotels before booking this one. Four Points Sheraton had by far the best reviews of the hotels I looked at. I loved the room for its cleanliness and comfort. The desk clerk was so friendly and helpful. She is definitely an asset to your hotel. Will definitely stay here again when in the area.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was too expensive

    I like that they got us rooms together

    Stayed in November 2023

  • Reviewed: 8 October 2023

    9.0
    see above!!
    • Leisure trip
    • Solo traveller
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    NOTHING!

    very comfortable quiet a beautiful room where everything worked and an excellent breakfast!

    Stayed in October 2023

  • Reviewed: 14 February 2023

    7.0
    Pleasant and fair value
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom door would not stay open

    Staff was very pleasant and helpful

    Stayed in February 2023

  • Reviewed: 6 January 2023

    8.0
    • Leisure trip
    • Family with young children
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 4 nights
    • Submitted via mobile

    The $10 charge for a breakfast that comes free with most other hotels was disappointing. We stayed a week and the towels and linens were not changed once.

    Location was convenient. AC was cold. Bed was comfortable. Shower water pressure was very strong.

    Stayed in July 2022

  • Reviewed: 17 February 2025

    1.0
    Don’t stay at the four point Sheridan hotel in Appleton Wisconsin!
    • Leisure trip
    • Solo traveller
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was broken again and the shower door had dried on shampoo on it! The ice machine on the lobby floor was broken and leaked all over the hallway near the elevators. The parking lot was not plowed and you had to climb over snow ridges to get into the hotel. They also charged my credit card for the stay as I departed and it was a prepaid room reserved and paid for 13 days before arrival. Now I have to go through my credit card company and file fraud charges to get my money back. They have also withheld the $50 incidental fee and have not credited back to my account.

    Lobby bar that served “bar” food.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    The pool and hot tub weren't working (out of your control) and I paid for breakfast when I booked the room and the not so nice front desk lady told me it isn't paid for.

    The room was nice

    Stayed in February 2025

  • Reviewed: 22 December 2024

    10
    Will stay again
    • Leisure trip
    • Solo traveller
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, staff and cleanliness

    Stayed in December 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Super clean and friendly staff!

    Stayed in April 2024

  • Reviewed: 8 February 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    The bar was closed. We booked this hotel for the bar. In fact, we will never book another night there. We had to leave the property with an Uber to bring us to a bar and then pick us up. We could have booked another night with what we spent on an Uber. We should have received something for the bar being closed. Never again..

    Location

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Going back next month!!!
    • Leisure trip
    • Couple
    • Traditional Guest room with 2 Queen Bed
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Loved every minute of it

    Stayed in January 2024

  • Reviewed: 19 December 2023

    10
    We had a great stay. The hotel exceeded my expectations. Great hotel at a great price!
    • Leisure trip
    • People with friends
    • Traditional Guest room with 2 Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing I didn’t like.

    The hotel looks exactly like the pictures! I’m picky when it comes to cleanliness and I have nothing bad to say about this place. The rooms were very clean and the beds were comfortable. Staff were very friendly and helpful. Great location there was a lot of options around for dinning and shopping. There was a shopping mall two minutes away.

    Stayed in December 2023

  • Reviewed: 27 October 2023

    10
    Good value for an excellent motel.
    • Leisure trip
    • Couple
    • Traditional Guest room with 2 Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Extremely quiet. Very comfortable. Lilly was very helpful and kind. Loved the room, esp the bench beneath the TV…nice to sit on and also to put our bags on. Big TV. Plenty of counter space in the bathroom. Nice strong shower spray.

    Stayed in October 2023

  • Reviewed: 13 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly staff. Bartender was great.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Was super clean! The Gm (a gentleman) reopened the bar for us and definitely was very polite!

    Stayed in July 2023

  • Reviewed: 13 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    I got charged twice for breakfast and no refund

    Stayed in April 2023

  • Reviewed: 20 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Traditional Guest Room with 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Room key didn’t work when we arrived. The pool room was small and flooded; water surrounding the pool area was ankle deep. Water levels in both pools were down. Coffee at the breakfast buffet was luke warm

    Good variety

    Stayed in March 2023

Showing 1 – 25

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