3030 Plaza Properties Boulevard, Columbus, 43219, United States
#71 of 124 hotels in Columbus
Guests' ChoiceBased on 490 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.3
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 10 March 2025
Jennifer
United StatesThe first room we were sent to was absolutely filthy. Sticky substances on the bedside table and bathroom counters. Tub full of hair and dirt. Sheets dirty. It was pretty clear the room hadn't been cleaned. On top of that, the tub/shower combo didn't even have a shower curtain. We were given another room down the hall to move to. It was cleaner. However, people were clearly partying on this floor, and the overwhelming smell of weed literally continued to wake me up during the night. My daughter was there for a dance competition the next day, and I was seriously concerned that we would smell like weed. Just awful. The facility is old and run down. The mattresses on the beds were so old I sunk all the way down into it - my back was killing me by the morning. I would not stay here again and would not recommend.
The front desk woman was nice
Stayed in March 2025
Reviewed: 4 March 2025
Taylor
United StatesI don't like that you guys pull $100 out as a deposit just to put it back on. I get putting a card of file, but why take that money out? But I'm sure this has to do with corporate and not anyone at the actual hotel.
It was extremely clean you could smell how clean it was as soon as you walked in! Even at Breakfast there was a lady that was cleaning the entire time I was down there eating even though everything was spotless! I had my mother in law with me and she even approved.
Stayed in March 2025
Reviewed: 10 February 2025
Bowersox
United StatesRoom was disappointing, broken toilet roll holder, shower had a nice crack in the wall, the vanity shelf was about to fall off. the curtains were ripped, the remote was broken, the vacuum wasn't ran before we got there. Complimentary breakfast was poor, had to ask for the staff to refill the breakfast items multiple days.
Stayed in February 2025
Reviewed: 7 February 2025
Kimberly
United StatesNa
Clean, soft pillows. White towels and quiet and relaxing
Stayed in January 2025
Reviewed: 24 January 2025
Carolyn
United StatesEasy to get to
Stayed in January 2025
Reviewed: 9 January 2025
Paula
United States4th floor. Airplanes woke me up both mornings. When we first entered our room it smell aweful, like someone had just used the toilet. And the bed! It literally looked like a straw bed. The foot was raised with a divet in center. No microwave in room no vending machines on floor. When we went to leave we walked into elevator room to the front desk lady yelling at one of the maids. Uncomfortable. The breakfast was not as advertised. Basic minu.um at best. The shower floor slippery and the door was off center so it slamed against frame was worried it would shatter. The upstairs floors smelled of weed.
I like the gentleman at the front desk when we checked in.
Stayed in January 2025
Reviewed: 6 January 2025
Brad
United StatesHad a room that was obnoxiously loud until 3 am, had to call the front desk twice to make them quiet down, almost called the police. Also as we were leaving a random person outside of the front door purposely spit in my face and told me I was in his “spitting lane”. Was probably on drugs. Will never be staying here again.
Location
Stayed in January 2025
Reviewed: 16 December 2024
Alea
United StatesThe beds were not the most comfortable and the rooms look really outdated. Shower floor was really slippery my kids fell twice and water pressure was not good at all. A/c or heater in room was really loud it woke me up in the middle of the night.
The breakfast was pretty good and the staff is very friendly. Location is great lots of restaurants nearby and close to airport.
Stayed in December 2024
Reviewed: 22 November 2024
Laron
United StatesNot so clean
Stayed in November 2024
Reviewed: 4 November 2024
Mike
United StatesThe bed was broken. It had a large dip in the middle of the mattress. The box spring was not completely on the frame. The sliding bathroom door was very hard to close due to it rubbing the carpet. The carpet was heavily soiled. The staff was nice enough to give me another room. It was not perfect but it was better than the previous room. No microwave in the room or in the dining area. The microwave was located by the elevator and it was often unclean because people don't clean up after themselves.
The staff was very friendly and accommodating. The shower was hot and I was able to get fresh linens when I needed them. The location was ideal for my needs. There are several dining options and gas stations nearby. Some in walking distance. Shopping was fairly close within a few miles.
Stayed in November 2024
Reviewed: 26 October 2024
Denice
United StatesSomeone breaking into trucks.
Stayed in September 2024
Reviewed: 22 October 2024
Branislav
United StatesN/A
Location, staff very kind.
Stayed in October 2024
Reviewed: 21 October 2024
Samantha
ChileRoom to small
Breakfast was great
Stayed in October 2024
Reviewed: 20 October 2024
John
United StatesCarpet needs replaced. Stain everywhere, dirty. Bath Tub/shower has Black Mold around the grab bars. Bath Tub doesn’t drain. I’m standing in 2 inches of dirty water. Bathroom sink doesn’t drain. Bathroom floor is Dirty. There is no TV GUIDE to know what channel you want to search. Neither on the TV or a Hard Paper Guide. I asked the front desk and was told they have NO TV GUIDES. VERY POOR!!! The very same Breakfast served each morning. No variations, very poor! I have never experienced that before wherever I’ve stayed. Hot Food was substandard!
Price
Stayed in October 2024
Reviewed: 27 September 2024
David
United StatesRemote for the tv didn't work. phone was disconnected and handset was not charged. When i contacted the main desk about the issues about the remote. They asked me to come down and get batteries. I went down and got the batteries and replaced them in my room. The remote still didn't work, I called down and they said come get another remote. I found this unacceptable as I am the guest. The remote should have been brought to me. I found the towels to be of poor quality as they were thread bare and frayed. The breakfast wasn't very good as the pancakes are not good. eggs and sausage were solid. When checking out there was no interaction. I was asked checking out and what room. Nothing about my stay. I asked about the refund of the cleaning deposit. ( i had to have a cleaning deposit without any pets and just myself). The elevator smelled like someone had smoked pot in it just before I got in.
The room was clean. The refrigerator worked as it should.
Stayed in September 2024
Reviewed: 19 September 2024
Wallace
United StatesI can’t think of anything I didn’t like
It’s gonna sound silly but I absolutely love seeing the airplanes
Stayed in September 2024
Reviewed: 9 September 2024
Kristen
United Statespet policey lied and withheld about price of the animal. price
the pool
Stayed in September 2024
Reviewed: 19 August 2024
Margie
United StatesNot where I intended to be!!!!!
Stayed in August 2024
Reviewed: 7 August 2024
Michael
United StatesRight in the take-off path of one of the runways of the airport.
Location was great, room was clean, staff was friendly, Breakfast was fantastic!
Stayed in August 2024
Reviewed: 6 August 2024
Edwards
United StatesI would like to know the additional charges for pets before booking. My pet cost as much as my wife.
Spacious room, great breakfast, and large area for walking or running
Stayed in August 2024
Reviewed: 21 July 2024
Kathy
United StatesThere were stains on pillow covers, towels, and bed sheets. It was loud and noisy in the halls, bad sound proof of rooms. When ringing for customer or room service, there was no response, had to go downstairs to find staff at front desk.
Staff were nice
Stayed in July 2024
Reviewed: 12 July 2024
Earnest
United StatesN/A
I was a little disappointed. I won't go into detail, but I will not be booking with them again. The maintenance guy was cool and respectful.
Stayed in July 2024
Reviewed: 4 July 2024
Beth
United StatesNone
Convenient and hospitable
Stayed in July 2024
Reviewed: 22 June 2024
Mark
United StatesThe room was very clean and neat.It was very quiet and no noises to wake you up.At most hotels the breakfest is just carbs they had some protein foods. I would recommend this holiday inn.
Stayed in June 2024
Reviewed: 21 June 2024
Charles
United StatesBed was broke, the headboad made a loud noise every time I made a slight move. The bathroom was dirty. The room key kept demagnetizing even though I did have it near my wallet and other cards. I had to go to the front desk three times in one evening.
Staff was nice
Stayed in June 2024
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