Staff not so friendly or welcoming.

Beautiful hotel. Location was great. Price was affordable.

Stayed in March 2025

the fragrance they picked for the hotel lobby was a little too much.

great location and the shuttle was a plus

Stayed in March 2025

You had to pay for breakfast, no microwave in room. The valet parking was more than said from before. I was told $30 but it was $35 a day😞

The pool and gym was nice.

Stayed in March 2025

I really didn’t like not having slippers and bathroom supplies The way parking was paid The breakfast was very limited

The room was very clean , quiet , And the size was not bad The bathroom was clean and comfortable

Stayed in February 2025

Nothing

Everything from the esthetic to the soothing calm atmosphere to the kind staff, definitely was worth it and coming back any and every chance I get

Stayed in January 2025

The room cleaning is hit or miss. They don't do a very thorough job of cleaning. It would be nice if they offered breakfast as part of the package. Overall it was a good stay though and I would recommend this hotel.

The hotel is well located. The rooms are spaces and there are many places to eat nearby. The access to NYC is easy either via the subway or the LIRR. The hotel staff is very accommodating and helpful.

Stayed in December 2024

Bathroom door did not lock Shower leaked water onto floor No microwave Not much around the immediate area and onot sure 100% safe late at night

Close enough to downtown Flushing to walk to Free coffee in the morning Comfortable beds Refrigerator Good sushi restaurant next door

Stayed in October 2024

soundproofing is so-so. doors opening and closing are pretty loud anywhere in your vicinity and planes frequently fly very low over the area between 4 and 6:30 am, makes it very hard to sleep. no microwave in the room so food can’t be reheated.

very nice location, close to main street flushing. room was beautiful and bed was comfortable. bathroom was nice and big and in general everything looked either new or recently redone. good stay overall.

Stayed in October 2024

Location and new

Stayed in August 2024

The location was not convenient for the subway or access to malls and amenities

The size of the room, comfort and cleanliness.

Stayed in September 2024

Bluetooth connection on TV was very spotty and Netflix rebooted itself due to memory issue.

Just a standard, reliable, very clean hotel room.

Stayed in September 2024

I thought it was a bit pricey but otherwise I enjoyed my seven-hour stay.

I liked the look and cleanliness of the property. The staff were welcoming and professional. I only stayed a few hours before having to take a flight to TX. The airport shuttle service is a bonus.

Stayed in August 2024

valet service was very slow and congested.

staff was nice, rooms were nice.

Stayed in August 2024

First, there were only two elevators and seven floors so it always took a long time and the elevators were always busy. Second, the bathroom door was farm-door style and very heavy. Not only did I almost hurt myself trying to close it, but I also almost knocked it off the rail because of how hard I had to tug on it every time to close it. Last, although the parking garage is not associated with the hotel, they specifically charge hotel guests more than non-hotel guests for utilizing it which I think is ridiculous and they don't even tell you when you park, especially since during check-out time it can take 20-40 minutes to get your car which can push you into the "extra day" charge in the garage. They also made me stressed by parking my vehicle right in the middle when they took it out of the garage, so I was greeted by a lot of angry honking before I could even reach the car and couldn't even get my luggage in. I had to drive out, go around the block, and double park. Overall, I do think the hotel was overpriced but it wasn't a bad stay and I would stay there again if there was a promotion.

We didn't have time to utilize the breakfast or pool, but the hotel was very clean, had good lighting, and had enough space and comfort. The blankets were perfect, and the pillows weren't too hard or too soft so I had no problem sleeping. They had some drinks and snacks in the lobby which was pretty good. The staff working at the front desk were very friendly, informed, and patient. They have carts for people with lots of luggage, and the whole process was easy enough.

Stayed in August 2024

Very nice hotel. The room was clean and comfortable. The staff were so nice and helpful.

Stayed in August 2024

The lights by the bed need to be fixed and easier way to access the tv remote

Very nice staff, clean

Stayed in July 2024

quiet pricy, we stayed in Manhattan for the same price. The airport shuttle only runs every hour in the am, we ended up using lift.

It is about 10-15 minutes walk from flushing busiest areas/subway station. The hotel is overall nice and clean. the front desk is pleasant. Laundry on site.

Stayed in July 2024

Needed to lock into my credit

Stayed in July 2024

Newly equipped

New hotel

Stayed in April 2024

Great location, beds very comfortable

Stayed in July 2024

NO VIEW WHATSOEVER😑 NOTHING BUT GRAY CONCRETE & A TALL PLAIN BLACK GLASS BUILDING ACROSS, NO BLUE SKIES VIEW THE RESTAURANT BELOW THE FOOD WAS NOTHING TO WRITE HOME ABOUT ESPECIALLY BEING SO PRICEY, NO OUTSIDE AREA FOR SUNBATHING OR SIMPLY LOUNGING "AL FRESCO" PARKING$$$😳

WENT FOR BREAKFAST AT A NEARBY DINER WHERE THE SERVICE AND ATMOSPHERE WAS WELCOMING & PRICES FAR MORE REASONABLE THE ROOM WAS VERY COMFORTABLE, CLEANING SERVICE CREW ARE AWESOME, THE LADIES & ENRIQUE ALSO & FRONT DESK ALEXIES & DAQUAN CORDIAL & ACCOMMODATING

Stayed in July 2024

Had to pay $40 for parking I asked for a high room & Courtyard view Got second floor & facing the street

Stayed in June 2024

There's not enough lighting in the room.

Stayed in May 2024

See above.

Breakfast was cold. It lack services. No waiters, ice water, spoons for the cold coffee.

Stayed in April 2024