You need better pillows and cleaning staff needs more training.

This was the best part of my stay.

Stayed in December 2023

There was a portable AC/heat unit in the room that cycled on and off loudly through the night. It woke me up frequently throughout the night.

Relatively low price for NYC and close to where I needed to be.

Stayed in December 2023

Not the best value for money but it was December in NYC so it is understandable. Hotel is a little old but clean enough.

Property was a good distance from the subway station and in a relatively quiet area. The bed was comfy and room was generally clean. We had a great view from our bed!

Stayed in December 2023

Great location to the subway. And easy to get to Manhattan.

Stayed in December 2023

The room was very small for 3 people and there gave us only towels for 2.

The position was good with buses and subway very close by. The view was amazing

Stayed in December 2023

room cards failed twice in 6 days

clean hotel and a good temperature for our stay. bruno in the sky bar was a great bar manager

Stayed in December 2023

The on-site garage is very small

Great views of manhattan!

Stayed in December 2023

Staff very nice and helpful, i just wish they had laundry service, overall great deal

Stayed in December 2023

None that I could think of. In relation to the keycards, I had to have it replaced for a number of times because for some reason it would not let me re-enter the room 🤣.

It’s very accessible to the Subway, also, there’s 24 hour deskhelp. I am also satisfied with the security. The area is relatively quiet. The room exceeded my expectation. Bed is comfortable. Wifi has very good speed. Got enough room to move around the room. Staff were very helpful. Special thanks to Doug & the other Filipino-American staff 😀. Checking-in and checking out was smooth. I highly recommend this place if you are planning to visit NY.

Stayed in November 2023

Rooms very nice. Didn’t have a micro wave in the room

Building was modern looking and very nice

Stayed in November 2023

Location

Employees were friendly.

Stayed in November 2023

Long Island City is a neighbourhood in transformation, but at the moment is not yet the nicest neighbourhood in New York City. Prices for the days I stayed were insane all over New York City because of the marathon, so it might be due to such a special occasion, but overall I found the hotel too expensive for what it is and where it is located.

The hotel is relatively modern, the room I stayed was comfortable and had a very nice view over Long Island City centre and Manhattan, more or less the same view of the rooftop bar and restaurant. Long Island City is well connected by metro to Manhattan.

Stayed in November 2023

Room Rates.

Everything

Stayed in November 2023

None

Clean and accessible to everything most important the subway.

Stayed in November 2023

Nothing negative

Location and room size were superb, bed very comfy.

Stayed in November 2023

No hairdryer in the room

Stayed in November 2023

Unbearably hot water in the tap only at arrival (no cold water), fixed next day by a cleaning lady who was kind and helpful. One towel missing, provided at the reception at request immediately, also one quilt missing, provided right next day.

Good location (two subway stations available nearby), very helpful and kind stuff available 24/7, very good restaurant with a friendly and kind waitress. Towels changed every day. Comfortable beds, a spacious and clean room. A kettle with coffee and tea available in the room. Great water pressure in the shower. Very happy with the stay.

Stayed in October 2023

When booking there was nothing that specified we needed to prebook the parking garage. When we checked in no parking was available in their garage. However, it worked out better since we found free street parking.

The location was great. Safe, quiet street with easy subway access.

Stayed in October 2023

They could not get the number of towels right. Always short and had to keep requesting towels as always 1 short. 3 Adults, yet 2 towels.

Location and Shower. We requested and got a mini fridge and microwave.

Stayed in October 2023

I appreciated the cleanliness, comfort and the fact that there was an iron and iron board in the room.

Stayed in September 2023

The view was good and the bed super confy

Stayed in October 2023

I know NYC is expensive, but this felt particularly expensive for a hotel that seems in need of some updates. Cracks in the ceilings and walls, poor soundproofing to the hallways.

The staff was wonderful and friendly every time we saw them. Excellent hospitality. Comfortable bed and convenient location. Ample street parking.

Stayed in October 2023

The beds could be more comfy - they were a bit too soft.

I liked that the location was 6 minutes walking from a metro station to Manhattan. There are also closeby breakfast places and bars. The room was clean and tv was big. They also provide free coffee. The staff at the front desk was also very attentive and helpful when we had a problem about the bed in the first room.

Stayed in October 2023

Location. Beautiful room with a gorgeous view on Manhattan.

Stayed in October 2023

Very well located hotel for the fair price. Good US-American standard, very nice and helpful staff. Very good idea for the short or longest stay in NY.

Stayed in October 2023