All the staff were very nice and helpful, room was clean, it was a very pleasant stay. And had a great view.

Stayed in March 2025

Loved everything

Breakfast, Steak at Dinner excellent. Waitresses Extra Nice.

Stayed in February 2025

wish they had smoke rooms instead of going outside

Clean bar was great, parking wasn’t bad clean

Stayed in February 2025

Everything ! Clean ! Great customer service! The restaurant food was delicious!

Stayed in February 2025

We've stayed at this hotel before, it was a great experience both times. The room was lovely and comfortable, with a great view of the city. We fell asleep easily every night, with no disruptive noises coming from outside. There's a few places nearby to buy food.

Stayed in February 2025

I wish there a refrigerator and or microwave in the room.

Property was clean. I like how my room was cleaned every day with new towels, garbage taken away, and fixed bed. Also it was near a 24 hour bodega.

Stayed in January 2025

Bed comfort

Location, fast connection from two tube stations nearby, great viewers from the room and terrace!!!! Breakfast was very good,too.

Stayed in December 2024

N/a

Beautiful and cleannnn

Stayed in January 2025

I didn’t like the shower head to strong and couldn’t move it around but other than that I didn’t have no issues with this room

I liked this property they was very friendly and caring the room was lovely loved the room service and the view of the city was just amazing really nice stay

Stayed in January 2025

I didn't like that there was no microwave or refrigerator in the room.

Hotel restaurant was fabulous. Excellent views and very friendly staff. Rooms were clean and comfy.

Stayed in December 2024

The cafe only had regular coffee.

I loved everything. From the moment we walked in we were greeted with such joy from Angel who also guided us in the right direction to the subway and explained things in detail. She was extremely helpful and kind, we need more people like her in the world. Pictures dont do these views justice. I will definitely be back to this hotel, it didn't disappoint, the views were amazing and everything was within distance once on the subway that was like a few minutes walking distance. I've stayed in Manhattan in previous times but this was by far the best stay and the best experience overall. Wish I could have stayed longer!

Stayed in December 2024

I like

Everting

Stayed in November 2024

Room small usual NYC small room

Had a restaurant 😋 had security officer on site. I arrived near midnight and they were ready to serve. Great hotel. Wish I could have experienced the rooftop dining and banquet hall. I'd stay there again. The bed was GREAT!!!!!

Stayed in August 2024

There is nothing to bring up.

Beautiful room, helpful staff, quite area, easy commute to Manhattan.

Stayed in November 2024

Nice breakfast, had a problem with the room door but sorted very quickly,

Stayed in October 2024

The WiFi didn’t work at all. The breakfast was lousy and didn’t have any accommodations for dietary restrictions, not even soy or almond milk which is standard these days. And the front desk staff didn’t go out of their way to be kind and helpful. In fact the woman who checked me out was irritated and yelled at me when I asked her to explain my charges to me. Not cool for $300 a night.

The room was ok and the bed very comfortable. The rooftop bar and restaurant was the highlight of the place, really awesome view and very nice staff. And the private parking was a plus.

Stayed in October 2024

Cleanliness, staff, poltensee, interior is shabby but not cool shaby.

Seems to me that staff is not educated or very polite. They are probably overworked beceause of shortstaffing. Our friends room was given away altough they were there that morning and were not allowe to check in cause it was too eearly. They gave their room to somebody else. Unbelievable.

Stayed in October 2024

I did not enjoy staying at this property. The staff at the check in desk in the evening was horribly rude and profiled me when they saw my passport is an African passport. I visited this hotel during UNGA week and my stay was terrible. My deposit for incidentals was not even refunded

Nothing.

Stayed in September 2024

The room was small, there was no fridge, the cable didn’t work and it wasn’t a smart tv, the wifi was REALLY slow remote work was difficult and my key stopped working multiple times while trying to get into the garage.

I liked the restaurant and rooftop bar.

Stayed in October 2024

No mini fridge in the room. No hand soap in bathroom.

The shower was fantastic I’ll give them that

Stayed in September 2024

No minibar in room. Extremely poor sound insulation in the rooms. I could hear people walking in the corridor and room service knocking on doors constantly. Quite pricey hotel for what it is. The couches in the reception were worn and stained.

Great location w.r.t. Metro, airports, and Manhattan. Ok city view from my room (I got a better one)

Stayed in August 2024

The price didn’t matched the quality of the place. Is an old place, with a moldy smell

The location was great, 5 minutes away from the subway

Stayed in June 2024

Tissues in the room and resupply of coffe

Stayed in September 2024

Staff admitted that they lie about the availability of parking on site. I contacted them before booking and they described there will be spaces because we’re arriving on a Thursday. Arrived … nope! There was also no parking outside to unload bags. The alternative parking site is a 5-minute walk and inside but your car might be stacked. The room was in disrepair; too much to describe. “Ambience” in the lobby and in the deli on the 1st floor was not at all in line with anywhere we want to visit so we avoided those spaces. Fake flowers and plants used to decorate the scenic top floor represented the poor quality of the entire property.

It was next to a hotel that had an awesome restaurant (Beene).

Stayed in September 2024