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  5. Reviews of Four Points by Sheraton Midland

Reviews of Four Points by Sheraton Midland 3 stars

5518 Starboard Drive, Midland, TX 79703, United States

#19 of 47 hotels in Midland

Guests' Choice

Review score

Based on 58 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    8.1

  • Value for money

    8.0

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 21 October 2024

    7.0
    Good
    • Business trip
    • Group
    • Business Room, Guest room, 1 King
    • Stayed 1 night

    The room was clean and comfy. Much better than competition.

    Stayed in September 2024

  • Reviewed: 21 January 2024

    8.0
    Comfortable room for the price.
    • Solo traveller
    • Business Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Front entrance is awkward. The restaurant that provides breakfast was not so good.

    It is located next to a huge Cinema. Property was clean.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Sheraton Midland
    • Business trip
    • Family with young children
    • Business Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    I liked everything.

    I liked how the carpet in the room was spotless meaning it was exceptionally well vacuumed not to mention how comfortable the bed, pillows, the gym, lobby, and the view from my window were all just right. This place has not disappointed me in any aspect yet, and I hope it all remains that way.

    Stayed in December 2023

  • Reviewed: 18 April 2023

    9.0
    Comfortable and quiet
    • Business trip
    • Couple
    • Business Room, Guest room, 1 King
    • Stayed 1 night

    Comfortable bed.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    8.0
    Very good
    • Business trip
    • Group
    • Business Room, Guest room, 1 King
    • Stayed 2 nights

    Nice rooms and good facilites

    Stayed in April 2023

  • Reviewed: 2 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Room, Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    there were some things dirty in the rm like the comforter and missing light bulbs

    the location was perfect and it was easy to access

    Stayed in February 2023

  • Reviewed: 1 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    Could use some new duvets, curtians that closed would have been nice. bathroom needed some matenince basic upkeep would keep it a nice place.

    Front desk was very friendly and helpful. It wasn't noisy, bed was comfortable. Was clean for the most part.

    Stayed in April 2022

  • Reviewed: 5 March 2025

    10
    Awesome staff, clean and comfortable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and comfortable. However what really made this one the of the best places I’ve ever stayed were the friendly staff behind the desk. After travelling 20hrs to a country I had never been too, these ladies made me feel right at home. Next time I’m in Midland I will be staying at the Four Points.

    Stayed in February 2025

  • Reviewed: 4 March 2025

    10
    Very Nice!
    • Business trip
    • Group
    • Business Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Perfectly located for our visit. The staff were very friendly and accommodating. We definitely recommend this hotel for anyone visiting in Midland. We would definitely stay again.

    Stayed in February 2025

  • Reviewed: 30 July 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    The staff wasn't really good. Our rooms were not what we had originally reserved, and they didn't do anything to fix it or to compensate for their mistakes.. We had four rooms reserved and were reserved to pay at property, 3 rooms were charged to my card without my permission, and the fourth room got paid for when we arrived. Days after our stay, my husband's cc that we had used to make the reservation was charged again. They were claiming that one of the rooms wasn't paid for. Which isn't correct. Their management of this location isn't very good and I suggest they get better training and customer service. Other than this whole unsatisfactory situation, the hotel itself is really nice.

    The hotel itself was very nice, clean and comfortable.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    5.0
    Call in advance to see if they have any rentals going on in the conference room
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise. You could hear the tv and conversations of the guest in the room next to us. On top of that we were there for a softball tournament and had the early game for Sunday morning and it was really hard to sleep on Saturday night because there was a 50th birthday party in the conference room with a DJ that went on til 1am. Our room was directly above it on the second floor. My daughter who plays softball was not happy.

    Beautiful clean place, staff was very kind and tried their best to accommodate to our complaints.

    Stayed in July 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Family with young children
    • Business Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect for us.

    Pool is beautiful and our room was nice and clean! Also very friendly staff!

    Stayed in May 2024

  • Reviewed: 19 February 2024

    10
    Quiet and Comfortable!!
    • Leisure trip
    • Solo traveller
    • Business Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    More than I expected, I will be back!!

    Stayed in February 2024

  • Reviewed: 16 January 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    no free wifi

    Stayed in January 2024

  • Reviewed: 20 September 2023

    10
    Exceptional
    • Business trip
    • People with friends
    • Business Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Nice place and great staff!

    Stayed in September 2023

  • Reviewed: 13 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    the beds say queen, but they seemed smaller. Not a fan of the barn sliding doors on the restroom. The shower creeks when your showering which scared us the first time. Pool looked dirty, like their wasn’t enough chlorine.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    5.0
    it was an over priced place to sleep.
    • Leisure trip
    • Family with young children
    • Business Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    I was not impressed with the dining at the facility. The staff were not as attentive as they should have been, the room was practically empty and it was hard to get the staff attention at times. The bar staff was not knowledgeable enough to mix a basic drink, they were always sitting and chatting with the guests sitting at the bar.

    the facility was aesthetically pleasing. Some of the staff were polite and knowledgeable.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    10
    Speechless
    • Leisure trip
    • Solo traveller
    • Business Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like

    Staff customer service was outstanding and that is why I will only book here and I’ll make sure to let my family friends know about your hotwl

    Stayed in May 2023

  • Reviewed: 23 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Business Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    When we arrived and we got our room we went up there and it was already occupied by someone else

    Room was clean

    Stayed in April 2023

  • Reviewed: 5 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Business Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    The Street to get Into the Hotel was closed...there could been some communication on the website. Had to go an extra mile to get in the back way

    Overall just great experience friendly staff

    Stayed in October 2022

  • Reviewed: 19 July 2022

    10
    My favorite hotel ive visited in Midland so far
    • Leisure trip
    • Solo traveller
    • Business Room, Guest room, 1 King
    • Stayed 2 nights

    nothing too big of a deal but there was crushed up beer cans under my bed. couldnt see it unless you got down on the floor.

    Stayed once before my favorite hotel so far in midland while i visit family. next time i stay i will try to get a room on the 5th floor.

    Stayed in July 2022

  • Reviewed: 5 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Business Room, Guest room, 1 King
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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