Reviews of Four Points by Sheraton Midtown - Times Square 4 stars
326 West 40th Street, Hell's Kitchen, New York, NY 10018, United States
#200 of 429 hotels in New York
Guests' ChoiceReview score
Based on 1570 hotel reviews
Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
9.1
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Facilities
8.0
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.5
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Reviewed: 12 July 2022
Heena
India8 reviews“not very great”service was ok
good location
Stayed in June 2022
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Reviewed: 11 July 2022
Mary
France23 reviewsVery gooda safe for personal belongings
personnel at reception good, room on upper floor
Stayed in June 2022
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Reviewed: 10 July 2022
Manish
United States5 reviewsGoodBreakfast menu is repetitive, rooms are small and smells despite cleaning
Location is good. Staff is helpful
Stayed in July 2022
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Reviewed: 10 July 2022
Lily
Thailand91 reviews9 helpful votes“perfect city stay”check-in time should be earlier
location is excellent
Stayed in July 2022
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Reviewed: 6 July 2022
Qingning
Netherlands28 reviews“Comfortable stay!”The reception desk looks like a kiosk from outside, makes it look a lot less professional and attractive.
Really big room for NY.
Stayed in June 2022
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Reviewed: 6 July 2022
Marcela
Brazil8 reviews2 helpful votes“Great location and comfortable”I found the room cramped, little space to open suitcases. I’l like had a microwave inside the room.
I liked at bathroom and beds, its were very clean and comfortable. The better point is location.
Stayed in May 2022
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Reviewed: 5 July 2022
Jane
Puerto Rico84 reviews10 helpful votes“Friendly + spacious”The area is a little rough. The neighboring properties have some trash issues outside. A few homeless people. I'd still stay here again though!!
The staff were super nice and went out of their way to help us (especially Georgalina). The King room was spacious. It's super easy access to the Subway and all airports.
Stayed in July 2022
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Reviewed: 2 July 2022
Jerzy
United Kingdom1 review“Thoroughly enjoyed stay and would recommend the perfect location.”Breakfast excellent. Bar tender very friendly.
Stayed in June 2022
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Reviewed: 1 July 2022
Bronwyn
United States10 reviews1 helpful vote“we liked this hotel, clean and modern with friendly staff. We would recommend.”The rooms are on the small side but they are nicely appointed. Room fridge included.
This place is modern, clean with friendly staff. Nice lobby with free water and bar.
Stayed in June 2022
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Reviewed: 1 July 2022
Reilly
Ireland1 reviewGoodSome areas in the corridors were a little grubby.
The room was comfy and clean and the bathroom was clean also. Location was convenient and air con was good too. housekeeping everyday.
Stayed in June 2022
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Reviewed: 1 July 2022
Wendel
United States9 reviews“Great location. We'd easily do it again.”For what you pay for hotel rooms in NYC, we'd expect amenities to be easy. Not sure I need to walk to another floor for a soda if I'm playing around $250 a night for a room.
We liked the location a lot. We could easily get anywhere we wanted and still feel as if we weren't in the middle of chaos. The room was perfect for a couple. We both have stayed in NYC many times. This was one of our nest hotel experiences.
Stayed in June 2022
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Reviewed: 1 July 2022
Helen
United Kingdom19 reviews3 helpful votes“Great location to see many of the New York sites within walking distance.”I was travelling with my 18 year old daughter and I asked for two singles or two beds but was not provided with this so we had to share a bed. Whilst the bed was huge and had plenty of space I would have preferred two separate beds.
Room was basic but functional. Bathroom was good.
Stayed in June 2022
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Reviewed: 29 June 2022
Saena
Canada5 reviews“Solid choice during post-pandemic surge”More no frills than I’m used to but it is Marriot’s budget line. There were no umbrellas and the in room amenities weren’t great (shampoo, etc.)
Clean and the room was a decent size compared to others.
Stayed in June 2022
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Reviewed: 27 June 2022
Priscilla
Australia15 reviews2 helpful votes“Great location”Location, breakfast
Stayed in June 2022
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Reviewed: 24 June 2022
Uma
United States29 reviews6 helpful votesSuperbwell maintained and clean. location was great for all touristy activities at Manhattan! staff were very helpful with our check in and check out process
Stayed in June 2022
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Reviewed: 22 June 2022
Manya
India1 reviewGoodThe property was not particularly appealing.
The location was quite good since it was not too distant from areas we wanted to explore.
Stayed in May 2022
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Reviewed: 21 June 2022
Beáta
Hungary88 reviews6 helpful votesVery goodThe room had a few issues that should be improved, such as loud toilet, it went on at random times, which was disturbing. Broken bathroom door.
Quality of bed, pillows. Helpful staff.
Stayed in June 2022
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Reviewed: 21 June 2022
Evgenii
Russia52 reviews10 helpful votesGoodvery high price for it
good rooms, clean, and excellent location
Stayed in June 2022
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Reviewed: 18 June 2022
Steffor
United Kingdom30 reviews8 helpful votes“Clean Budget Hotel. We would stay again!”The bar didn't open til late afternoon, we had to catch a flight in the afternoon and wanted to sit in our hotel for a while and buy a cold drink. Breakfast was... okay, quite limited and quality wasn't amazing. Toilet paper was thinner than paper, really need some nice thick stuff for our bums! ;)
Fantastic location, felt like we were walking distance to most things and there are close train/tube stations too. Staff on the desk were lovely. Lifts were quick! Room was spotless and we had a huge bathroom. The bed was super comfortable and we had plenty of storage space along with a hairdryer and iron. It was actually a lovely room and we were pleased, but we did expect more from Sheraton, although this appears to be a budget NY hotel, and it was our first stay in NYC, and there are no budget prices haha :')
Stayed in June 2022
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Reviewed: 17 June 2022
Chisato
Japan25 reviews5 helpful votes“We enjoyed our stay.”The bathroom floor was a bit dirty.
The room was bigger than I expected. Nice breakfast.
Stayed in June 2022
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Reviewed: 16 June 2022
Valerie
United Kingdom11 reviews3 helpful votes“Comfortable, clean room, adequate for our needs.”Good breakfast, helpful staff, friendly.
Stayed in June 2022
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Reviewed: 14 June 2022
Domingo
United States10 reviewsVery goodClose to Times Square
Stayed in June 2022
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Reviewed: 12 June 2022
Matthew
United Kingdom5 reviewsVery gooddrinks in the bar were very expensive.
room was nice and clean.
Stayed in May 2022
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Reviewed: 10 June 2022
Pedro
Argentina13 reviews2 helpful votes“Better quality staff vs. Last year. Removed sign that only cards, no cash accepted”Poot selection with in buffet
Locación was fine
Stayed in June 2022
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Reviewed: 8 June 2022
Francisco
Puerto Rico6 reviews1 helpful voteVery goodEverything was perfect
Stayed in June 2022
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