7001 Buffalo Avenue, Niagara Falls, 14304, United States
#27 of 41 hotels in Niagara Falls
Guests' ChoiceBased on 2392 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
8.2
Facilities
7.7
Staff
8.3
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 9 March 2025
Erica
United StatesI didn't like that there weren't towels at the pool. And I didn't like that I never received a voucher for breakfast and ended up having to pay for all 3 of us to eat in the morning. Was very confused about it
The girls enjoyed the pool. We enjoyed the room as well. They loved the jetted tub and the walk in shower. The cute basket of all the essentials was a nice touch
Stayed in March 2025
Reviewed: 15 February 2025
Kristen
United StatesThe Pool was open but the whole pool area is colder then the rest of the hotel, to cold to go in with it being winter time. My main dislike is the hot tub in the bathrooms for the suites do not have a fan or vent that you can turn on so the room gets extremely steamy and hot when relaxing in the hot tub which is not good for my health condition because i pass out when theres not enough air ventilation so I almost passed out. Luckily my boyfriend could hear me yelling babe from our room into the elevator to run back and help me because this hotel is also not soundproof. The shower and tub both leak water so the floor is constantly wet and cold even if you try outting a towel down but there is a drain to drain the water, just no dry warm spots to put your feet without slippers. Another big problem I had was the AC, I overheat in my sleep and it was winter time and I still couldnt get the room cold enough for me to sleep at night, I was up sweating all night so I dont think the thermostat is accurate. Lastly It's a bit father from the casino and other attractions then we thought but not to far of a drive when hoping on the 190 to get to the falls and casino etc..Almost forgot to mention the headboards bang the walls when being intimate...sorry to the guy upstairs who had no choice but to listen to us all night. I think the guy turned the TV up to block us out because the headboard kept banging. I felt bad
We enjoyed our stay very much despite the things we didnt like it still fit our needs. The beds were super comfy, the view was amazing for this ice storm because the river was frozen which looked stunning watching ut freeze and melt, the bathrooms were spacious, great shower pressure, hot tub was relaxing, a bit tight for 2 to relax in at the same time though. There's an outdoor fireplace that we look forward to checking out the next time we stay here. The breakfast on site was delicious, pricy but delicious and since the nightly stay wasn't to bad it didn't bother us to spend the extra money for the breakfast. The staff was very friendly. We asked for a clean quiet room ahead of our arrival and they booked us with a room before we got there. This place is Pet Friendly so we know we can bring our furbaby if we decide to come back for our next stay. The yard outback by the water where the fireplace is was very spacious for you to walk your pets from what it looked like from our window..This hotel is about a 15 min drive to the casino and other attractions which was further then expected but it wasn't to bad
Stayed in February 2025
Reviewed: 15 January 2025
Jessica
United StatesNot much walking distance from hotel and you definitely need a car or to have tours planned.
On the beautiful river…nice views.
Stayed in December 2024
Reviewed: 2 January 2025
Robinson
United StatesPrice
Good views
Stayed in January 2025
Reviewed: 2 January 2025
Garcia
United StatesThe hot tube have dust and hair that mine they dont clean good and suite is to small
The view and hot tube in room pool and recreational area my kid have fun fun
Stayed in January 2025
Reviewed: 2 January 2025
Robinson
United StatesPrices
Beautiful place , great views
Stayed in January 2025
Reviewed: 30 December 2024
Angel
United StatesThe mini fridge didn't get cold but the freezer part worked great. The flusher on the toilet was falling off.
The staff was amazing. The room was comfortable. The ocean view was beautiful.
Stayed in December 2024
Reviewed: 30 December 2024
Alan
United StatesRoom was clean & comfortable
Stayed in December 2024
Reviewed: 12 December 2024
Jai
BahrainIt needs renovation.
Location
Stayed in October 2024
Reviewed: 30 November 2024
Teena
CanadaI think the breakfast would have been better if it was just a buffet style instead of a served one.
We had a room with a view of the river which was very nice. The room was a bit dated but the hotel just changed hands so maybe they will do some upgrades. Breakfast was included which I like but they needed a little more staff.
Stayed in November 2024
Reviewed: 30 October 2024
Kimberly
United StatesThe beds were very uncomfortable and hard. The pillows were very soft. Kids running and yelling in the hallways and nothing done about that.
we had a great view of the view. The restaurant was great!
Stayed in October 2024
Reviewed: 15 October 2024
Mcgregor
United StatesUnfortunately for our pet, the ground was basically covered in goose poop, not good for walking.
We were happy the hotel is pet friendly. Parking was ample. Room was clean.
Stayed in October 2024
Reviewed: 15 October 2024
Charles
United StatesThe “heated pool” that was advertised was nowhere heated to a confortable temperature. And the room was right next to a ice machine that went off at all hours of the night
Cleaning and general hotel staff were always very friendly. Front desk employees were very short and a little rude at check in
Stayed in October 2024
Reviewed: 13 October 2024
Aileen
United StatesThe shower area could have been cleaner
The location was nice
Stayed in October 2024
Reviewed: 8 October 2024
Deanna
United StatesThere is no complementary breakfast, we were told we would have fresh breakfast and would have menu items. In the morning we had what would normally be a complementary breakfast, when we asked we were told they have not had fresh breakfast for over 2 years. Paid over $15 for semi warm eggs, sausage, waffles that were hard, and awful service. We did one Dinner in the restaurant also, we were served burn pizza. Rude service in the restaurant. Nice place to stay just be prepared to do your own breakfast.
Was nice to right along the river.
Stayed in September 2024
Reviewed: 30 September 2024
Mary
United StatesWhy would a guest pay for parking?
Clean, the room was expected
Stayed in September 2024
Reviewed: 27 September 2024
Stanley
United StatesThe pool was nice, but wish that the water was heated
My family and I (my husband, myself, and our two adult daughters) were celebrating 2 birthdays. We enjoyed the view, the location, and the service.
Stayed in September 2024
Reviewed: 22 September 2024
Kahle
United StatesLocation
Stayed in September 2024
Reviewed: 16 September 2024
Norma
United StatesExtra charge for parking,second night waitress kick us from the deck , before that I can order anything he just assumed before ask . Breakfast is not included , how website said is available buffet don’t worth the charge for person
The River view, first night waitress was nice and friendly when I was on the deck .
Stayed in September 2024
Reviewed: 10 September 2024
Sue
United StatesBeing next to the elevator, people that let the doors slam
The pool was fantastic.. The lobby was clean and bright, with friendly staff
Stayed in September 2024
Reviewed: 9 September 2024
Christina
United StatesPay for parking
Close to the falls
Stayed in September 2024
Reviewed: 9 September 2024
Anthony
United StatesWe moved the sofa closer to the TV to watch a movie. In doing so we noticed debris and food under the couch as if it hadn't been swept under in a very long time. My Reservation said my parking was included with the total payment. I even showed the receptionist my order saying so, but I was told it's not and that's just how it was worded.
The Jacuzzi and walk in shower was really nice. We also had a river view which was amazing. The room also had a nice little kitchenette.
Stayed in September 2024
Reviewed: 2 September 2024
Arelys
United StatesThere was a lot of noise, there were many kids from tournaments or summer camp and were yelling at night, and the cleaning was not the best
Price, location
Stayed in August 2024
Reviewed: 29 August 2024
Marzena
United StatesThe room was close to the elevators so my dog heard everyone
I like a view. The place is quiet and clean. Not crowded.
Stayed in August 2024
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