Lighting in the room was a bit dark

Good security at the front door Very comfortable bed Spacious room

Stayed in February 2025

I missed the elevator overpass at the train station and lugged my baggage up the stairway overpass a block away following the google maps. A mention of the station overpass when people call could be helpful. It was my fault that had nothing to do with my stay which was very good.

Staff were great. Burger was tasty from the bar.

Stayed in January 2025

N/A

Property was clean & Staff was really friendly

Stayed in January 2025

Plastic "glasses" - yuck. Only 1 tea bag. The "fancy" lighting for the sink area was HORRIBLE for actually doing anything like (for me) shaving, for others putting on makeup. Not anough direct light. I had to use my phone flashlight to get enough light to see to shave! Also, no place for drying towels used for 2nd use. A pet peeve is hotels (not this one) which ask that you reuse towels but don't provide hook or rack to hang them to dry. This one didn't ask. Finally the living space also suffered from minimalist lighting - 3 in total, 1 on each side of bed and 1 at desk. It's a recipe for leaving things behind because you can't see them! And in this case, I had to turn each on and off independently and they really did NOT light up the room. IT was DARK!!!

All good. Shower was nice - unusually, mixer was on opposite wall from shower head but it would have been great if soap dispensers had also been on same wall with mixer. Towels were very nice.

Stayed in December 2024

A bit outdated rooms. The hotel has a old feeling.

In general everything was as i expected from the brand.

Stayed in October 2024

Noisy parties all night across the hall!

Loved the balcony!

Stayed in November 2024

bathroom very small gym too small, no kettlebells

easy location! close to the freeway comfy bed, excellent shower water pressure wonderful breakfast options, I like that it's not a buffet

Stayed in October 2024

The initial room I was put in first was just in front of an highway with a lot of traffic and it was not the room that I selected on Booking. I had to go to the front desk to battle for another one.

Stayed in September 2024

I would like kettle in my room.

Easy to go to the Oracle park for match. Next day easy access to the freeway to LAX.,

Stayed in September 2024

a bit noisy

clean, good bed and tv

Stayed in August 2024

The smoke detector was flashing all night. Kept my wife up. Fortunately, we had brought eye shades, which she remembered about after several hours of being unable to sleep. It’s impossible to detect the flashing unless the room is pitch dark, so I’m not certain the staff was ever aware of it until we reported it the next morning.

Good use of space in room. Nice walk-in shower. Good free brewed coffee downstairs. Free parking. Walking distance to purchase items at Trader Joe’s. Quite room. Plenty of electrical outlets and charging ports. Comfortable beds.

Stayed in August 2024

I liked the room, location & bed. The staff was great. Very low-key & welcoming.

Stayed in August 2024

Clean , comfortable, and great reception. Good place. The pool was clean and had relaxing time.

Stayed in August 2024

On our first day, our room wasn't clean. However, I told the person in front of the hotel and our room was clean immediately.

I love the breakfast, so nice food. Also the staff from the restaurant they were so kind to us.

Stayed in July 2024

It was very expensive for one night. The room was fine, there was nothing wrong with it, it just felt very overpriced.

I picked this location as I was catching the California Zephyr in the morning and I didn't want to worry about travelling across SF in peak hour to catch the train. You can walk from this hotel to the train station. That removed a stress for me, as missing the train would've impacted my whole holiday. It was pleasant enough.

Stayed in March 2024

The bathroom was tiny, toilet paper holder on the left wall and you have to open the door and leave the room to wash your hands! If you were a large person, I am not sure that bathroom could accommodate a wide body. The shower was nice. Very awkward and unsanitary structural organization!

I liked that you must have a keycard to access the elevators!

Stayed in June 2024

I paid extra for an upgrade to a room with balcony but my balcony view was the back of the hotel with their big trash bins. It was a waste of a balcony.

It is clean, near shopping area and friendly staff.

Stayed in June 2024

After check in , front desk person never told us about scanning our room key to use the elevator. We kept pressing the button. Also no free breakfast with the room.

Convince place for us

Stayed in June 2024

Better Breakfast

Location is near to shopping malls and restaurants. Staff helped us with a little issue we had on arrival and solved it for us. Breakfast is ok but not many options.

Stayed in May 2024

Beds were rather hard but some people prefer that😀

The property was central to wheee we wanted to be. The rooms were clean & well equipped. Staff were friendly & helpful.

Stayed in April 2024

Nothing it was all fine

Great location - if your a Brit ask for the kettle and one will be quickly and easily provided - coffee faculties are in the room

Stayed in November 2023

There were some party revelers being loud late at night going on for quite some time! Not sure if hotel staff addressed them.

For this area of the bay, free parking and on-site visible security is a gem! The staff are extremely friendly and professional! Great shout-out to the attendant who served us breakfast on Sunday morning! She went above and beyond to ensure our family had a great start to our day!

Stayed in October 2023

Breakfast choices

Cleanliness, location, room facility

Stayed in September 2023

The beds were very narrow (although we were informed from the start).

The room was very clean and nice. The bathroom was also very clean, roomy and well equipped (handheld shower head). Breakfast was ordered from a menu. It was very well prepared and quite large. Breakfast for all was supposed to be included in the price, but wasn't (once again Booking.com failed miserably). However, the Manager was VERY friendly, understanding and flexible and saved the day (thank you so much).

Stayed in August 2023