Mandatory Valet.

Great location. Accessible to the beach, a 10 minute walk or a 3 minute drive. The staff was helpful.

Stayed in March 2025

Parking too expensive

Stayed in November 2024

The pool was most definitely not heated. We had to wait for our room to be ready. Granted we were checking in on New Years day but the 4:00 check-in time should have given them plenty of time. At 3:47 we were told our room wasn't ready yet. At 4:05 I went back to the desk and after waiting another 8 minutes we finally got the key to our room. FYI for those traveling with little ones - the "crib" the hotel has is really a pack n' play. That might be totally fine you were but it was too small for my 2 year old. We also had to ask about 6 times for them to bring the crib to us, but again maybe that was just because it was New Years day and they were short-staffed.

The location was perfect - less than 10 minute walk to the beach. The outdoor area was really nice and relaxing. Really nice staff at the front desk and restaurant. Restaurant dinner food was good, not amazing but convenient and tasty - just FYI they do automatically add 18% gratuity to all bar/restaurant bills.

Stayed in January 2025

Dated rooms, not clean, smelly. Couch, floor and sheets stained. Floor tiles all broken. Dirty feeling

Staff were friendly. Location and amenities good

Stayed in January 2025

I didn't like used the staff elevators to use. because guests elevators were broken...so we used staff elevators. staffing was bit not so nice. there just were okay. the hotel look like Old apartments. I think they're in a middle of a remodel but Iam not sure. the room smell like just old. there were bit dirty things in the kitchenette in my suite I booked. but the bed were clean and the as well bathroom. good hot shower was the Plus. I didn't know were to get the ice. so I when to lobby to ask for it. she said to me you ready down there just ask the bar to get the ice..the bartender kinda nicely did for me ..I kinda feltit wasn't his job.

check in was easy I got there few hr earlier and they but my luggage in storage room. only person was super nice and helpedful our luggage to our room was the valet man came from another hotel to out with this locatio because there Christmas parties at inside the lobby other staff I feel there were just okay. I like the view of room. I booked a suite big room and cleaned bed are pretty comfortable. I like the value for the night. but If I had to stay few more nights I wouldn't. I just booked it for the water taxie for the day. it was something do for the day.we had a morning flight...

Stayed in December 2024

Elevators were down and had to use freight elevators

Stayed in December 2024

Constant traffic noise from adjacent bridge. Room dated needed some attention

Locality Helpful staff

Stayed in December 2024

My aunt tripped over the mat at the main door. Staff were quite blasé about it. Only the next day when her ankle swelled up did someone come and take an accident report. They said they would email her and a month later we have heard nothing

Location and cleanliness of hotel

Stayed in November 2024

2 times we had to ask for toilet paper

Stayed in September 2024

The Hot tub had a really weird smell with a lot of flies please have that serviced everything else was good

The view

Stayed in July 2024

The room fitting we’re old and worn out needs refurbishing

Good location, big room, great views, refurbished ground floor reception

Stayed in June 2024

They wouldn't extend checkout past noon even though I only arrived at 03:00 and the hotel wasn't full the next night Pretty basic gym

Nice size room and bathroom and comfy bed

Stayed in June 2024

People walking in the room while I was in there 3 times

Stayed in June 2024

Rooms were not as expected on Booking. It was smaller. Breakfast not being included. Paying $50 nightly for Valet Parking! The holding of an extra $400 on your room until after you’ve left!

Location!

Stayed in June 2024

Mandatory valet parking, a little aged, could be used a modernization

Nice pool, directly at the water, not the ocean, good breakfast

Stayed in May 2024

Air conditioning unit was extremely noisy in the room, however it was very effective in keeping the place cool!

Great location - huge and spacious suite with a lovely view from the balcony of the waterway. 10 mins walk to the beach and a good shopping mall next door to the hotel.

Stayed in May 2024

Mandatory $50 valet parking was a bit much. The fact that it's not included in the description of the fees during booking is annoying. Either decrease the valet price, include the price in the list of fees visible before booking, or allow self parking as an option.

The bed and bathroom were excellent. We all slept very comfortably.

Stayed in May 2024

The cost for parking was excessive!!!

The location was ideal for attending the Air Show.

Stayed in May 2024

The rooms could benefit from a makeover

Loved the location walking distance to the beach and the shopping mall

Stayed in March 2024

The property was in the middle of a renovation so pretty messy in the entrance and our room was a bit shoddy. It looked like everything was being done in a hurry and not finished properly.

Great view of the waterways.

Stayed in January 2024

Shower drain was clogged so we were standing in couple inches of dirty water while showering.

Stayed in March 2024

Only 1 of the bedrooms got cool. No real cold air in the other bedroom. Maintenance came & looked at the A/C and changed the filter, but that did not fix the problem at all. Luckily it was manageable for 3 nights.

Had the 2 bedroom suite, which was perfect for our group of 4. Used the small kitchen & it had what we needed. Pool was nice & hotel close to water taxi dock. Maybe a 10 minute walk to the beach in one direction and a 10 minute walk to Publix in the other direction.

Stayed in April 2024

Mandatory Valet. It’s an extra cost and can be a hassle if you’re coming in and out. Self parking should also be an option.

Great Location.. Great Service…

Stayed in March 2024

It has poor service and they charge you extra for food and valet service. Plus the pool was too cold. And doesn’t have proper management

It was good

Stayed in February 2024