Good

Itis ok

Stayed in January 2025

Run down , HVAC didn’t work, Drains Plugged, $55.00 per day Valet parking charge that wasn’t publicized.

Location

Stayed in January 2025

We rented 2 rooms (Fam traveling together) and requested adjoining rooms ….. which they did not give us…. I made reservations almost 2 months prior. No excuse. The shuffleboard game in the lobby didn’t work because they did not have the special powder/sand needed for it….we were there 3 nights and it was never in working order.

Close to beach

Stayed in December 2024

Nothing about the property. Booking.com reserved a different room to what I paid for on the app. The hotel rectified the mistake but we incurred a $80pn charge.

Location. Nice restaurant and helpful friendly staff

Stayed in January 2025

Just to lay our head down for a few hours the price was high. I didn't even match the one online

It was clean

Stayed in January 2025

My room wasn’t ready at the time of check-in. The room wasn’t clean. I was supposed to be no cold water. Bring the bathroom and the staff wasn’t friendly at all.

The location

Stayed in January 2025

Main elevators did not work. I was charged for breakfast, which was included. I was told it would be reversed. This never happened.

Good location, very nice, spacious and clean room

Stayed in December 2024

Great breakfast and views

Stayed in December 2024

The staff (young lady at check in was busy in her phone, not attentive nor did she provide any information at check in regarding my stay. She didn’t even give out the complimentary water and cookie. Additionally the chairs in the room were broken and all they could say was we don’t have any way to substitute or fix it

Location

Stayed in December 2024

It was not exactly dirty but a little dingy in the room, hallways could use a vacuum . The elevator was out of service the entire time we were there had to use service elevator which was crowded slow and dirty. We wanted to order manhattan cocktails one evening from outside bar they didn’t have bitters so couldn’t order, they didn’t go to inside bar to see if they had it there. We had the breakfast on site the first morning it wasn’t good, a cold buffet we served ourselves , fruit and coffee were good, at $72 dollars for two was very disappointing and not worth it. Lines for valet in evenings returning car were long and slow though valet staff were nice, just not enough staff at that busy time. Requested a printed bill they said there was no toner in the printer so couldn’t get, I pressed the issue and got one. All in all not a great stay way over priced for mediocre hotel. The pictures of room when booking had a patio you could sit on , our room did not have this.

Location,

Stayed in December 2024

Elevator was not working. Service elevator was stuck on one floor. I fell coming out of the service elevator on the 9th floor. Not please with the amount I spent for the hotel

I like the location & the view

Stayed in December 2024

Our sheets had a huge hole on it, the size of a basketball bowl and all the kick plates on the kitchen where rotten from water damage.

The general areas look good

Stayed in December 2024

Noting it was good

Everything

Stayed in October 2024

The staff were rude, I’m the restaurant and the front desk. No acknowledgement until we said good morning ? I was also overcharged me for rooms. The original booking was not as described and despite myself and my husband calling three times to inquire it was useless. My booking was corrected on Nov 8 yet I have not been credited for the extra charges. Which means I have been charged twice for the currency exchange the Floors were dirty in the elevators and lobby. The duvet cover on the bed was stained with urine ? As well it was ripped with a hole. I have taken pictures. The kitchen cupboards were peeling and the balcony was dirty and the balcony beside was littered with garbage and cans. Disappointed considering the amount we paid

The location and outdoor facilities were wonderful.

Stayed in December 2024

Can't think of anything

Your front desk is always very professional and polite love my experience....

Stayed in December 2024

Nothing air conditioner

Nothing

Stayed in November 2024

Not many accommodations even for reward members. Parking was almost $40 per day plus tipping the workers every time we got our car. That was the only right thing to do. The breakfast was additional cost. As a Diamond member in the past even though I booked with Booking I always was able to use my perks.

The location was excellent. Close to everything; centralized to 95 and Turnpike

Stayed in October 2024

Was no problems..loved it! Would stay again

Water taxi right there..staff was great..flight got in early..I called to say can I come early they said yes..was told $25 after the fact..np..

Stayed in October 2024

$50 for valet parking when it's the only option is insane.. I've never paid that much for parking anywhere, ever. The bathroom in the room wasn't very clean. We found long black hair near the toilet and in the shower (I'm bald and my wife is blonde). Stains on the bedsheets, floor, and couch. No airvent in bedroom and no outlet near the bed to plug in our phones since the usb in the lamp didn't work.

Location.

Stayed in November 2024

The location is difficult to access. I was never told, or given any information, regarding parking. Completely surprised that I could not park my car and had to rely on valet parking. Furthermore, I was never told that I would be charged $50 for parking (valet).

Stayed in November 2024

Valet over priced. Cleaning team knocking on the door early asking if we were leaving. Ice machine area too hot. Room 705 and hallways might need some upgrade. For a HILTON, not what expected.

Best option to attend the wedding

Stayed in November 2024

It’s a little run down in areas but still a good place to stay

Location and appartment are well équiped

Stayed in October 2024

The Manager Max very rude and obnoxious

Absolutely nothing at all

Stayed in October 2024

The manager was VERY rude and disrespectful

N/A

Stayed in October 2024

The room needed to be cleaned, it was very dusty. Also the bathroom furniture was rotting, wood particles on the floor and a piece missing. The rooms can use an upgrade. Hardware in the balcony doors was showing corrosion.

The room had a good size for the purpose of my visit. The lobby and reception looked nice.

Stayed in October 2024