I had a great time , hotel room is very clean and large and fully equipped

Stayed in April 2025

Swimming pool with waterslides was closed ( not heated)

Stayed in January 2025

Furniture needs to be replaced. Dirty, stained, and broken chairs for a 4 bedroom ocean front suite room 1012. Couch had lumpy cushions and had to through a sheet over the couch as it was stained. There should be a standard for all rooms that are privately owned that are rented out through the resort.

Room location was excellent. Property was beautiful.

Stayed in December 2024

The Buildings / patios need updated/ painted for sure.

Always love it ! Alot of Amenities. The Sushi , Delfinos & Atlantic Grille are the Best. Spa is a definite visit. Beautiful & Relaxing. The only Reason I didnt give a 10 is we have been coming here since 2010/2011. It needs updating on the outside. We live locally & love coming here.

Stayed in September 2024

Couldn’t get a chair at the pool. People wait in line until the pool is open claim their chair, return to their rooms and don’t return for several hours. Therefore people coming to pool see chairs occupied with belongings but no people in chairs and can’t get a chair. Major problem.

Facilitates and grounds as well as our villas were amazing.

Stayed in July 2024

When the weekend came around, the noise in the condo building greatly increased with more guests on property. It sounded like moving furniture above us until midnight and the echos of people yelling in the building commons was pretty loud.

Very spacious 3br condo, clean. Good selection of dining onsite and staff was very friendly

Stayed in June 2024

Family pool is great!

It is a great vacation spot for families! The signage is very confusing!

Stayed in June 2024

The villa above us was having an out of control party. I called the front desk to report the noise at 3 am. I could tell when security came by because it quieted down briefly, but then got loud again shortly after. The next night was the same. My family didn’t get any sleep either night, which I find unacceptable considering the price we paid to stay there.

We stayed in a 3 bedroom villa. It was excellent in terms of size, cleanliness and comfort.

Stayed in May 2024

Room decor was old and tired. Cabinets damaged. Exterior walls beat up. Needs repair and painting. A soft grey/white to update

The property layout, golf, pool and restaurant were excellent. Room was clean.

Stayed in April 2024

The parking garage was small and no parking space. Shower handle fell off while turning on, the maintenance guy did come immediately to fix. Hair left in bathtub from previous tenants.

Beautiful and located on the beach

Stayed in April 2024

I didn’t like that was not a life guard on the pools area.

Stayed in April 2024

I thought the food was a bit expensive for the serving portions in some restaurants. The coffee shop is an awesome addition but it’s pricey - for example- if I want to buy just tea bags they should not be 4 dollars each (no water and no cup) and a refill for the coffee shouldn’t cost as much as the original coffee. Should be allowed one refill included. We spent a fortune there. The food and beverages were just really costly and the constant tipping - but we love the property and appreciate such good choices close by!

I love the lobby! The facilities are always immaculate- the staff if so friendly and always on point.

Stayed in November 2023

Guest indoor parking is limited and dirty. Staff at lobby coffee shop was not accommodative to guest of color. Limited supply of daily papers. No on-site laundry facilities for guest.

Location was excellent and overall facilities were good to excellent. Lobby staff was very accommodating and addressed all of my concerns in a professional manner. Exceptional golf course and facilities.

Stayed in October 2023

Not having ice on each floor To many chairs reserved at pool.

Breakfast was good. Location was great

Stayed in July 2023

the guard gate was not the easiest or pleasant to get in the property. once i made it to check in the concierge was very pleasant. Pool staff, bellmen and serving staff were all pleasant.

it has lots of amenities and activities for all ages.

Stayed in July 2023

We would have liked the website to be more clear about the cabana location, we had 3 children in our party but the website did not say that cabana 8 faces the adult only pool. Also, we were not able to reserve beach chairs for more than 4 online, we had a party of 9. We asked the time from Karen at the pool area restaurant and she replied, Do I look like a clock”.. the pool manager would not allow our diabetic friend to keep a small cooler with him at our chairs. We do understand the no cooler rule however he was very flippant about the medical issue and we felt an accommodation should have been made for medical. We wanted to change our 3 little boys clothes and were told we could not use spa area. While we understood the 16 and over rule, the person working in there was rude to us when she said that we could not stay there as she had guests coming in, we were also guests, she also didn’t tell us where we could take the boys, she just wanted us to leave. Rudeness of the staff seemed to be an ongoing problem throughout our stay.

The condo was great and we loved being close to the beach

Stayed in July 2023

Tv in one bedroom didn’t work. Fan in master light didn’t turn off can’t sleep with overhead light on. Nickel and dined to death for what I paid for a week kids activity’s should be free. Going to have to fight with them on credit card charges they charge twice once at pool restaurants then again when you check out.

Lots of pools good restaurants family friendly

Stayed in July 2023

The villas where we were booked were a bit of a walk from the rest of the amenities. We were located by the road and I didn’t like the traffic noise. The kitchen lacked a big skillet, dishwasher didn’t work well, the hall bathtub’s drain was clogged. The beach in front of the resort was not the best as there were rock outcroppings in the surf so swimming is difficult.

Beautiful ocean front resort, nice view of the ocean, loved the pool complex.

Stayed in May 2023

No hot water in room to shower. The toilet kept making noises. One of the registrar staff was condescending when we inquired about late check out.

The pool, hot tub and water slide area is amazing. Plenty of parking. Wish we got a chance to enjoy it today but couldn’t due to the rainstorm this morning.

Stayed in March 2023

My two bedroom villa was a bit outdated I didn’t realize that it was a timeshare which is fine … just for the price I expected at least a renovated villa but still was a great trip…. Half the tv’s didn’t work and they need to update to steaming or fire sticks on all the tv’s in that particular villa

The grounds and amenities were great

Stayed in March 2023

Small amenities that could have been complimentary given the room prices such as morning coffee and little bags of popcorn in the afternoon were all added to the charges. The lobby and bar area were huge open spaces which didn’t feel cozy or warm or welcoming.

Delfino’s Restaurant is outstanding. The pool, lazy river and hot tub area were great. The beach is gorgeous.

Stayed in January 2023

I didn’t like the fitness center didnt open till 7! the tv changer and phone in my room (233 did not work). You have to pay for black coffee and it’s not available till 7 as well. if you are a early riser you’ll be waiting etc.

very convenient - loved that there were places to eat on the property! didn’t have to leave etc. the staff was super friendly and helpful. beautiful grounds to walk. beach was nice!

Stayed in November 2022

The check in/front desk staff were not helpful with regard to how to avoid paying the toll bridge fee and the evacuation due to the tropical storm. They did not help us secure alternate arrangements once we were evacuated and they couldn’t guarantee that once the evacuation was over that we would be able to go back and continue the rest of our prearranged stay.

the pools

Stayed in November 2022

Not enough restaurants on site based on the vase capacity of people at the resort. Too many people slamming doors and dogs barking and loud voices in the night in hallways. No informative (most places have on their TV network) on what is offered at the facility. No room (breakfast, lunch, dinner) service offered - the site needs at least two more restaurants to accommodate the people lodging.

Stayed in November 2022