Unclean…. We had a whirlpool tub that was VERY unclean. We ask for a different room and we were told they couldn’t give us one even though they were not booked up. Upper management would not even talk to us about our problem

Decent location

Stayed in July 2024

The staff was somewhat rude

The pools

Stayed in July 2024

Some of the casino/hotel employees were hateful and angry and rude to EVERYONE i saw then interact with. My adult daughter and son were carded almost every time we walked in or out to the point one staff gave them bracelets to show they were 21 or older. A different worker later accused them of having “fake” bracelets and continued to id my daughter over and over again even though she had the bracelet. She began to feel harassed. There was also a bartender in the casino lower level who cut my son off after one drink at the bar but continued to serve overly intoxicated young ladies to they point they could barely walk. I felt the staff at the Golden Nugget just made up their own rules as they pleased and no one was ever on the same page & some of the older men who work there are absolutely on a power trip and awful to the guests.

Great amenities, H2o bar was great!

Stayed in July 2024

Dinner was good at Bubba Gump's

Just passing through totally enjoyed it

Stayed in July 2024

Service - considering we thought this was a nice hotel.. I fore sure thought the service would have been better. Staff could be friendlier. First night we went down to casino, we were not able to get a drink at the bar and staff were not helpful in anyway. Unable to do anything at the casino. Fridge area was really dirty. Hotel cleanliness could be a lot better. Asked twice for towels and finally had to just go down and ask for them the 3rd time.

We loved the pool! Hotel was also close to a lot of things to go to. Food options were great! Starbucks and ice cream shop soo convenient. Loved the jacuzzi tub & shower option in our room.

Stayed in July 2024

Room was dirty. Bathroom was horrible. I went and bought Clorox wipes and bathroom cleaner and cleaned it myself. Security was rude. Maybe they should put restaurants on separate floor from the casino. You literally had to go through the casino all the time. Will never stay here again and would not recommend it to anyone either.

The food at Michael’s was great. The wait staff there and at Bubba Gump was great. Housekeeping was very nice.

Stayed in July 2024

The rooms didn’t have fridges or microwaves…. I actually had my cooler so without the fridge would have been fine, but a microwave is definitely needed after drinkin and partying.

The property was very nice, clean, spacious and very live for entertainment…

Stayed in July 2024

Access to the pools are either on 1st floor which u have to pass through casino or 3 Rd floor children under 21 can't walk to pool or anywhere else for tht matter w/ out an adult ,makes it difficult if u don't want to go to the pool.restaurants could be better. Needs updating and remodeling looks run down

I liked that there was a Starbucks on location and a box of chocolates was a great sweet treat shop . Also house keeping stayed on top of when we needed fresh towels. Valet service was great

Stayed in July 2024

The restaurant we went to had a terrible wait. The staff didn't really care

The room was spacious

Stayed in July 2024

It's not a very clean facility and to get to the pool you had to walk through the casino

Not much

Stayed in July 2024

The walls are paper thin. Had to call security as we couldn’t sleep because of noise

The amenities

Stayed in July 2024

No fridge in the room

Stayed in July 2024

The fact that I booked for five people but was only able to get enough towls for four.

We love how spacious the room was, with a family of five.

Stayed in July 2024

Outdated. The cigarette smell was awful and radiated throughout the entire hotel. The hotel also smelled like mildew. The plugs and lights in my room did not work. My door would not close all the way. The balcony door was very hard to open. The restaurants would stop selling food very early so nothing was open late night with no room service.

Stayed in July 2024

I didn't like that the room didn't have a refrigerator, and we had to walk through the casino to go to the main pool (H20) area.

I liked the pool (both) area, the restaurants, and of course, the casino.

Stayed in July 2024

They did not read the request and put us on the 10th floor. Requested not higher than the 7th floor. Great service when they changed our room to the 3rd floor. However, when doing so, they gave us a room that did not have a sofa area ( for family) and gave us a table and chairs. Down-graded our room and charged us the same for a suite.

3rd floor pool

Stayed in July 2024

I loved the relaxed vibes!

Stayed in July 2024

we found pills in our couch

Stayed in July 2024

Nothing

Relaxing, very friendly happy atmosphere

Stayed in April 2024

Some of the things in room didn't work

Location

Stayed in July 2024

It was great. No complaints

Room was clean. Ready when we got there

Stayed in July 2024

The rudeness of some of the staff at the 24k card booth.

The casino was really small, not many fireball machines. The room we stayed in was nice and spacious. Some of the staff were kinda rude but others were really nice and helpful.

Stayed in July 2024

Poorly marked as where to check in and park! No extra carts to use to bring in luggage. We paid extra for a terrace room which over looked Margaritaville hotel, lady at desk gave me some excuse and I had reserved back in April! Had to rent fridge for 11 bucks...RIDICULOUS!! Outlets were not working when we got there, had to call front desk but when I did Phone receiver didnt' work and had to use speaker and yell for them to hear me. The space by the sink was so small there was no room for anything. Ice machines not working, had to go to other floors to find ice!! This is a huge multi million dollar company who can't provide the room I booked in advance for, ice, fridge or a phone that works correctly!! I will never go back to this hotel!

The bed was comfortable.

Stayed in July 2024

Beds were very hard.

Stayed in May 2024

They need a microwave in refrigerator

They ain’t have a refrigerator or microwave

Stayed in July 2024