Good location

Stayed in June 2023

Beautiful waterfront casino. Claim Jumpers was good.

Stayed in June 2023

Stayed on the first floor. Ceiling was missing tiles. Possible construction. Room smelled like musty old room. Floor was filthy and dusty

Nice casino. Housekeeping was quick when I needed extra blankets. Staff was very friendly.

Stayed in June 2023

Checkout AT 11am , but cleaning service starts knocking the door from 7am and multiple times

Stayed in May 2023

the elevators are small and the people traffic is very high

we like they have all their restaurants and is by the river

Stayed in June 2023

The staff was not friendly . They didn’t greet you and looked exhausted.

The best part is the room. It is very comfortable.

Stayed in June 2023

floors in our room could have been cleaned better and had a smell of pet urine. bathroom had black mold on the ceiling  

The pet friendly grassy area was pretty good. However, it was a little soggy every morning from overwatering

Stayed in June 2023

Not enough push carts for room service on departure. Not enough umbrellas by the pool. Did not use pool for that reason. No access to river water from hotel.

Liked price, plenty of great eating options, location,hotel staff very attentive including valet.

Stayed in June 2023

Claim Jumper food was just okay, high priced. We waited two hours to get in to steak house at the casino and half the tables were empty. Food was good.

Room was big and had chairs and table to sit at. Bed was comfortable, plenty of pillows. Staff was friendly and attentive.

Stayed in May 2023

the pool is small and not much to do for family.

location was nice room was comfortable

Stayed in March 2023

very old, dark decor. limited gambling tables

on the river. not too big

Stayed in May 2023

Nothing really

River and buffet

Stayed in May 2023

very bad view of "the courtyard". bad plumbing. toilet didn't flush correctly and sink did not drain well. hair left on the shower wall.

The beds are comfortable. rooms are spacious. good customer service. staff was pleasant. very good food and drinks at Bubba Gump restaurant in the hotel. good parking.

Stayed in June 2023

felt hot in certain locations and the elevator was a bit dirty and took forever to operate very hot in their as well.

The customer service was great and housekeeping did a great job.

Stayed in June 2023

The grout in the bathroom floor was broken up on main traffic areas..

Toilet didn’t flush right and sometimes the handle stuck and kept the water running.

Stayed in June 2023

This is the second or third time in a row where we arrive to a room that has not been cleaned properly. I have not complained before because I understand mistakes happen but after this time, I feel it is necessary to do so. During this last stay, we noticed the floor of the restroom had not been cleaned. It was physically forty and still had hair from the people staying there prior to us. The floor in the bedroom also had a lot of dust and dirt.

We stay at the Golden Nugget in Laughlin every year and for the most part it is overall enjoyable.

Stayed in June 2023

the elevator was down couldn’t not access the lower level for the River and I had to find a different access point somewhere eles

I like that i was able to switch rooms because I need accessibility restroom due to my wheelchair so th hotel switched me the next next day

Stayed in June 2023

Beds are way to soft, people with back issues need a mattress that is firm and supports - maybe you could change a few mattresses and add that in as a room type with a firm bed.

Online reservations went well. ck in went well -quick. room fair condition - needs minor repairs - bathtub didn't drain well. You need to provide microwaves.

Stayed in May 2023

The shower tub drain was slow, after a few minutes the water was up to my ankles.

Great Value nice hotel casino and bar.

Stayed in May 2023

good connectivity between parking lot, hotel and casino. great dining choices. Friendly staff.

Stayed in May 2023

casino floor was dated, dark and dingy. everything was dated and needed an upgrade. very noisy A/C unit

the location was good, right on the river

Stayed in May 2023

The Pool it was nasty with floating paint chips everywhere

I liked the Resturants and the location

Stayed in May 2023

Many items such as bath towels used to be much better. 3 out of 4 elevators didn't work for the garage. There were no signs indicating a remodel was in place.

The hotel shows it is time for a refresh as many items didn't work or needed repairs. The Claim Jumper restaurant was well kept up and providing great food.

Stayed in May 2023

Bubba Gumps is over rated.. Could use a better Cafe that would entail a good breakfast , Lunch and dinner. Maybe a designated smoking area ?

I was located close to Casino floor .. Great customer Service.. Liked Jen at the front desk.

Stayed in May 2023

It beed to be updated. Shower head was broken, sink git clogged up also bath tub. Capets need to be clean and the need to fumigate found spider on my bed. Elevators broke dwn and the hallway ceilings had holes.

Staff friendly

Stayed in May 2023