Our room was on the fourth floor and after the first night we woke up with sore throats from the smoke coming in from somewhere. The casino was smokey but the room was really a surprise to have so much of a smell overnight.

Great staff. The receipt says "M.Carver" for c/i which I guess is check in and she was wonderful about answering questions and explaining things. We visited Bubba Gump's twice and the food was very good. Our server, Lynette, went above and beyond to be sure that the meal of our fussy eater was just right. Everyone we dealt with on the staff was friendly and pleasant--they would be great neighbors!

Stayed in March 2025

Great place to gamble

Stayed in March 2025

Bed was dirty. The floor was dirty. The coffee pot had sand in it and wasn't even plugged in. We had to move the coffee pot in order to plug it in to use it. The staff at the front desk was rude and had an "I don't care what your problem is" attitude. The casino was not warm and friendly. The restaurants had nothing under $30 per person. The slots were dated and super tight. Very few pay outs.

Not much. The shower had good hot water and pressure.

Stayed in March 2025

The room in the west tower was rundown a little. needs to be updated. lots of dogs in that area barking.

Easy to check in.

Stayed in March 2025

ever thing was good

all of it we had a good time there

Stayed in March 2025

It was amazing check in was hours longer due till tech issues understandable. Wish I was Abel to upgrade a better view room 😪. Really dusty but clean and comfortable rooms

Stayed in March 2025

Lack of air conditioning, cigarette smoke lingers in the air. No Roulette or Black jack machines. Bed in room 202 was lumpy

I took a cold shower as there was no hot water, my wife said her shower was hot so it must've been the old plumbing.

Stayed in March 2025

Front Registration...I'm retired from customer service industry and part of that was GM of a motel chain. The guys were nice but they all looked unkempt in these 2nd hand wrinkled up too big suit coats. I was hit at check in with a bill for $414+ dollars when I was expecting $212+ !!!! Had to only take 1 night because I didn't have enough money....embarrassed as hell!!!! Did not expect $200 pet fee!!!

1 Bartender named Roland was extremely nice and professional and enjoyed his job and great customer service. Housekeepers were very nice and UNDERPAID.

Stayed in March 2025

I would of liked a microwave and an actual coffee pot since I don’t drink alcohol and love my coffee Food and drink is absolutely ridiculous in price. $5 for a 12 ounce ice tea, are you kidding me, don’t shop at the store inside, just use the vending machine

Good location, convenient, clean

Stayed in February 2025

Front desk lady was rude. Bartender was a smart ass. Room stank of mold and humid. Room A/C was hot but a technician fixed it. Restaurants close too early. Machines were too tight. Played $500 on video poker and not even 1 4 of a kind.

Location and restaurants

Stayed in February 2025

Air conditioning didn't work. Toilet was plugged. Tub didn't drain when taking a shower. Wouldn't give us another room and it took 2 days to fix the air.

Nothing

Stayed in February 2025

We won at the slots, we ate at Bubba Gump Shrimp Co. It was delicious and decent price. We ate outside next to the firepit. Super warm on a cold winter night. Staff was fast and helpful. Rooms were nice, parking free, lots of parking.

Stayed in January 2025

Room was not as pictured. It was dated, rust stains in sink. Both sink and shower drains were slow.

Location

Stayed in February 2025

Everything. So much potential.

Nothing. Booked a king room for $86.00 and added all the fees $149. plus $85.00 Pet fee for each night plus $53.99 pet deposit. Total two nights just shy of $450. 00 for two nights. Rooms outdated, only surfaced cleaned. Headboard had half inch dust. Patio was unusable, bird shit on chairs and concrete, branches, etc. laying everywhere.very disappointed.

Stayed in February 2025

the hotel has no food service until 7a. In a hotel, full of seniors, who get up earlier to start their daily adventures, there was nothing to eat until 7a. No coffee shop, like most hotels with casinos have. Also, NO fitness center. terrible amenities. I went to breakfast twice at the hotel across the street, who had earlier food service.

the Staff was helpful and friendly. mattress was good, sheets felt cheap, grainy. poor lighting at table in room, for make-up.

Stayed in February 2025

The sheets in our room were dirty. I had to get all of my husbands beer when he was on the table games. From check in to the dealer all we heard was how understaffed they were. The employees at check in were a hot mess and rude. I asked the gentleman why check in is at 4 and check out is at 11 he has a little fit. Between dirty rooms, no waitress at the table games, and bad attitudes we will never stay again. If you’re that understaffed why are your room prices so high when you know it’s not for payroll. Crazy to say, this was my worst stay in Laughlin ever. My husband and I come down every 5/6 weeks to get out of Phoenix and will never stay here again. What a waste of money.

Stayed in February 2025

Had to wait for our room

Pet Friendly

Stayed in February 2025

My view was the parking garage. I had to keep my curtains closed!!!

The property was beautiful.

Stayed in February 2025

Pillows

Location

Stayed in February 2025

No microwave

Clean friendly service

Stayed in February 2025

Everything is close by

Stayed in February 2025

The bed was comfortable, the room was clean, and the bed was also comfortable. The Casino was very nice, and the place was very nice overall. I am not really a Bubba Gump Restaurant guy, but everything else was good.

Stayed in February 2025

Didn't win a jackpot:)

The courtyard... pet friendly,

Stayed in February 2025

Quiet, beautiful & clean

Stayed in February 2025

The lady at the desk was rude I ordered a room with access to the out side and didn't get that. The room electric by the bed didn't work. The handicap bathtub was not handicapped accessible. The faucet is to far from the bench. The shower head was unadjustable. The table leg at the desk was broken and the desk collapsed on my prosthetic 😣. The temperature was difficult to adjust. The toilet didn't flush well.

The casino

Stayed in February 2025