This property is definitely not disability friendly at least on the second floor. I don't use a wheelchair so didn't request a disability accessible room, but I do struggle with mobility. The elevator is very small, it barely fit myself, 1 other adult a 12 year old, and a toddler. The entryways in the hallways were very small, a regular sized manual wheelchair would be unable to fit, and layout was not friendly as there are many rooms a significant distance away from the elevator. I didn't ask for a different room just as we would only be there for 1 night and minimized my trips in and out of the room. But would recommend others with mobility issues to request rooms near the elevator or possibly the first floor. There was something brown dripping down the wall in the corner of our room, seemed like maybe food/liquid of some sort, walls were missing patches of paint where I assume hole patches were made but not finished, the pool was supposed to open at 8am but by the time we left around 930 it still was not open. Kid was very disappointed and looking forward to swimming before we left. They were doing opening cleaning stuff, so I understood when they didn't open immediately at 8 but the maintenance staff said they should be done by 9 and would have them call our room, by 930 we needed to get going and they were still done not. If it's going to be advertised as open at 8 am duties should be started with enough time to at least open within 30 minutes. It was a decent enough hotel to stay in for cheap and at last minute to visit an ailing great grandfather, but we wouldn't stay there again with a longer time to plan and budget for a trip to Rochester.

Front desk staff was attentive, breakfast was decent, beds were comfortable. Location was central to a lot of businesses.

Stayed in February 2025

There were a couple of things that should be looked at in the room. The stove top and the cabinet doors.we could have used another night stand on the other side of the bed.

The location is great, the pool hours are great, the breakfast was very nice, the room was big enough.

Stayed in March 2025

Nothing

Close to the hospital. Kids loved the pool.

Stayed in March 2025

It was dirty, run down, and absolutely reeked like cigarette smoke and other substances. For a family traveling to Mayo for doctor’s appointments, it was absolutely horrible staying in a place like this with a medically fragile child.

The location it’s self is great if you are doctoring at Mayo. However, the property its self is absolutely disgusting.

Stayed in February 2025

They refused to let our emotional support animal be excused from the $25/per night fee. Unacceptable! Very poor service-will not stay here again

Stayed in March 2025

Old fashioned but clean and neat, little bit dark

Complimentary breakfast, frudge, microwave, kind staff members

Stayed in February 2025

Easy access

Stayed in February 2025

Hot tub not working, vending machines didn’t work, and breakfast was cold …..

Stayed in February 2025

Nothing. Everything was wonderdul

Everything was great. The staff was very polite and helpful and the breakfast was delicious. The beds were so very comfortable.

Stayed in February 2025

Nothing

Close to Mayo Clinic. Great pool area!

Stayed in February 2025

Staff at front desk

Nothing

Stayed in January 2025

The hotel halls stank of marijuana and you could smell it outside of the hotel as well. We could smell it directly outside some of the rooms . Even after we notified the staff it got worse. My wife and I had headaches and were nauseous and I was recovering from a medical procedure. We could smell it in the room as well. We had to purchase expensive candles to aid in removing the stench of the marijuana. We will not be recommending others to stay at Med City and will recommend them not to stay there. We will also demand a refund from Booking.com!

It was quiet.

Stayed in February 2025

N/A

Clean room and facility, friendly staff, decent assortment for breakfast

Stayed in January 2025

It was a very old motel that wasn't very cleanly. I did walk through because I came in the wrong entrance, poor security, the pool water was dirty and nothing looked as the photos.

The front desk clerk was polite, understanding, and helpful

Stayed in January 2025

Was very pleased with everything, nothing fancy, but everything was very clean, staff was excellent, Tommy was great as was Kyle, would definitely stay there again.

Stayed in January 2025

there was nothing I didn't like

free shuttle service to Mayo facilities

Stayed in January 2025

nothing

Location and the staff

Stayed in January 2025

TOMMY AT THE FRON DESK WAS VERY HELPFULL

Stayed in January 2025

Smelt like it'd been smoked in previously

Good bang for your buck!

Stayed in January 2025

pop machine on first floor was out of order

Location

Stayed in January 2025

Bathrooms were out dated. Falling apart. Toilet seat was falling apart. Vent in ceiling hanging. You get one hand towel one body towel. Bed felt like they haven’t been changed in years. Pillows were nice.

Area it was in

Stayed in January 2025

I was located into a new room suitable for pets, at same cost with an undisclosed pet fee. The room smelled, not clean at all. The washroom was unusable in the condition it was in. I was traveling with my 3 children and just got done with a 14 hour drive. So we got blankets from vehicle and slept, rather then dealing with the staff who already seemed like they didnt have a care.

After booking my room and being led to believe it was pet friendly. They informed me the room i booked was not suitable. So they had to set me up in another room, which took about 20 minutes longer.

Stayed in January 2025

The property was clean & very quiet the stayed for 2 nights. Breakfast was hot and delicious lots of varieties to choose from. Very close to Mayo where we had appts.

Stayed in November 2024

Satisfied customer. Very clean n comfortable.

Stayed in December 2024

When we checked in I asked about the pool and hot tub and was told they were in proper working order. When we went to use them there was a sign on the door they were closed. :(

convenient location

Stayed in December 2024