A bit strange smell and squeaky floor.

Perfect location-right at Union Square, which is beautiful. BigBus stops there. Just a few blocks from the train to the Airport. Very comfortable bed and pillows. Many rowels.

Stayed in December 2022

There is no functioning restaurant or bar. For a hotel of this size and quality that is unfortunate. If I understand correctly those facilities were shut down during Covid and have not been resumed. The hotel has an arrangement with a nearby restaurant for discounted breakfast which is quite good.

The hotel is 1/2 block from Powell cable cars which was very useful during our stay. It is also on Union Square, central to SF activities. The hotel is very quiet and the staff are friendly and helpful. Our room with king bed was roomy, with sofa and easy chair as well as large desk with good computer accessories.

Stayed in December 2022

The windows are not well insulated so the cold comes in

Close to Union Square and different public transport options Friendly staff

Stayed in December 2022

didn’t care for the smell of the room

Great location. The staff were very helpful. Room was huge.

Stayed in November 2022

weird smell

great location

Stayed in November 2022

Old building so the floors are very creaky.

Stayed in November 2022

bathroom sink was outside the toilet room-- it was in the bedroom -- then when you use it the carpet gets wet. it is an old renovated hotel; no view from our room i can smell the carpets ( smells old) the room and the hotel -- looks old actually with their paintings and furnitures that they have used

for the price.. it was a good deal to get a room in the center of union square luugage storage - -yes you can store your luggage if you arrive way to early or in our case our flight is midnight so we checked out early and left our luggage until 9pm room-- spacious king size bed

Stayed in November 2022

The bathrooms could have been cleaner, there were some stains on the toilet and the bathtub.

The location was great, it was near restaurants and stores.

Stayed in November 2022

Parking at the facility was expensive.

The location was excellent, union square was right around the corner.

Stayed in November 2022

A little run down; paint chipped, carpet faded, that sort of thing. Unfortunately I had the room next to the elevator so I had a lot of noise at night. Also the mini bar was a standard compressor fridge that would sometimes switch on at night.

Good value in the area. Lovely staff. Good amenities.

Stayed in November 2022

The price for one night. We pay 60 just for parking.

The view from our room.

Stayed in November 2022

carpet

near union square

Stayed in November 2022

We had a wonderful stay, loved the location that was easy access to transport to get around San Fran. The hotel has a classic decor which adds to the charm.

Stayed in November 2022

hotel needs updating

location

Stayed in October 2022

The room had a very loud low humming noise which made it hard to fall asleep. Also, the other doors to the rooms opening and closing were very loud. I paid for a premium room on a higher floor with the view of the city but I was placed on the 3rd floor with a courtroom view so and I couldn’t open the curtains because it was a sliding glass door/window that people walked by.

Loved the parking. The staff were very nice and helpful. The room was very clean.

Stayed in November 2022

No food facility

Helpful staff, comfortable room

Stayed in November 2022

Floors very creaky, could hear every step from the room above. Guest must have been pacing day and night and we could hear the walking all day. Also, guests in the next room had an all night party until 5am on the Saturday night guests opening and closing door, talking, we didn’t get any sleep. Didn’t bother complaining as we had encountered a few grumpy staff during the weeks stay so didn’t think they would care. Not the hotels fault, just exhausting.

Great location. So close the Union Square and cable car. Good restaurants in walking distance. Loved the business centre, really cosy and warm.

Stayed in November 2022

toilet

room bed

Stayed in November 2022

front desk receptionist

Stayed in October 2022

Location was perfect, very close to Union Square

Stayed in November 2022

superb location and staff great

Stayed in November 2022

The area itself has become very dirty since my last visit 15 years ago and unfortunately the whole centre of SFO suffers from a serious “ homeless “ problem.

very convenient to all transport and tourist attractions.

Stayed in September 2022

it was LOUD on Friday night! somebody was having a birthday party until about 3am. hard to sleep. also, there is a musty smell in the room we stayed in. had the window open during the day, but it didn’t help.

love the location. it’s central to everything.

Stayed in November 2022

Very old facilities, room photos in the Booking app doesn’t correspond to reality. The hotel is divided in two buildings, they only show photos of brand new buildings, but you end up staying in one of the bedrooms located in the old facility.

location.

Stayed in November 2022

nothing in particular

it was central to what we wanted. it was clean. staff good and friendly.

Stayed in November 2022