8535 Lyra Drive, Columbus, OH 43240, United States
#74 of 126 hotels in Columbus
Guests' ChoiceBased on 130 hotel reviews
7.3Cleanliness
8.3
Comfort
7.7
Location
8.9
Facilities
7.6
Staff
8.4
Value for money
7.3
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End of dialog contentReviewed: 9 April 2025
Jane
United StatesNothing
Good location for our trip .. clean and friendly staff
Stayed in April 2025
Reviewed: 5 January 2025
Porscha
United StatesThe pillows were horrible, I didn't get much sleep. My neck was hurting and gave me a headache. They are too soft and no cushion.
I love the location and the staff was amazing.
Stayed in January 2025
Reviewed: 12 November 2024
Kristin
United StatesThe breakfast options; 5$ for cold breakfast, 8$ for hot breakfast, or 12$ for both. It could be worse, but also could be better.
The staff was awesome and took care of/addressed problems quickly. Location was good, it was a easy walking distance (or drive) to Wendy's and a Target.
Stayed in November 2024
Reviewed: 22 October 2024
Lyon
United StatesCarpets in hallways looked dirty
Good location
Stayed in October 2024
Reviewed: 25 August 2024
Michael
United StatesNo free breakfast
Clean
Stayed in August 2024
Reviewed: 29 July 2024
Ira
United StatesLocation was good Front desk nice and helpful. Breakfast is very poor,the guy at the breakfast Hector very not pleasant,not a good customer service at all…hardly speaks English and getting frustrated quickly.. Bed and pillows were not comfortable and found a hair in my bed.Would not stay here again,would not recommend…
Stayed in July 2024
Reviewed: 27 July 2024
Sara
United StatesThis particular review is in reference to my first night. However, I had to stay longer and rebook. The room I have now (compared to my previous room) is not redone. There’s a few trash items on the floor. And, my refrigerator was unplugged. I had to pull it out and plug it in on my own. Hoping it works bc I’m here for 48 hours.
Front desk staff were wonderful. I was able to rest with no noise and everyone was wonderfully pleasant
Stayed in July 2024
Reviewed: 26 March 2024
Sherry
United StatesSeemed dated. Time for a renovation.
Convenient
Stayed in March 2024
Reviewed: 11 March 2024
Ashley
United StatesWe specifically booked this hotel for a weekend getaway, we wanted to be at a good hotel but also one that offered a hot tub.. when we arrived to the property we found out the hot tub was being filled in with cement and not available. We had booked a hotel originally in Easton which was a better price but moved to this one for the hot tub and location. it was disappointing ..
Location and room
Stayed in March 2024
Reviewed: 29 January 2024
Katherine
United StatesHave to pay for breakfast
Great location
Stayed in January 2024
Reviewed: 23 January 2024
Karina
United StatesWater in the room would be nice!
It was nice and clean and conveniently located to the place where we had to be.
Stayed in December 2023
Reviewed: 10 September 2023
Catherine
United StatesHousekeeping knocked on the door at 8:05 am to clean the room. This woke my daughter, who had surgery the day before and didn't have a good night
Staff was incredibly helpful and nice. They let us borrow a wheelchair during our stay. My daughter had surgery.
Stayed in September 2023
Reviewed: 24 July 2023
Shelley
United StatesBoasted a restaurant and bar. No real restaurant, never saw it open and bar was a kitchen bar and nobody working there. Pool was closed and looked like it was closed for some time.
Location to several restaurants. Close to shopping center.
Stayed in July 2023
Reviewed: 13 May 2023
Alicia
United StatesThe breakfast offerings and cost (for $389.01 for 2 nights), should have been free. Also, the staff checking me in never asked for my ID. The staff that checked us out screwed up dividing the total by 3 so we each could pay separately, so I had to go back to the hotel 3 times to get it corrected by a manager. Also, the manager is never available when you need to escalate an issue like the above. He fixed it, but no one called to tell me it was fixed. Also, the room needs more than 2 small trash cans especially since they do not clean your room until you check out. Also, there was a hole in the lamp shade of the floor lamp.
This hotel was very clean, decorated very nice, breakfast was okay. Great bed, very comfortable. I also liked the darkening window blinds.
Stayed in May 2023
Reviewed: 8 May 2023
Linda
United StatesOur top quilt on the bed was dirty. Shower could use a little more TLC.
Lobby was nice & clean.
Stayed in May 2023
Reviewed: 17 April 2023
Karina
United StatesIt would be great to have more coffee supplies since there was no room service every day to replenish it.
Location, cleanliness friendly staff. The hotel has improved a great deal since COVID. Overall, very happy and will return!
Stayed in April 2023
Reviewed: 10 April 2023
Nunley
United Statesnothing
location
Stayed in April 2023
Reviewed: 13 February 2023
Kanjana
United StatesCould of had a bathtub
Should have been free
Stayed in February 2023
Reviewed: 27 January 2023
Ebony
United StatesI didn’t like that the outside Hilton lights were half on. The rooms were a bit dated And I hated the pillows. for the amount of money they are charging they need to invest in a better quality of pillows. They were small and flimsy. You can tell they were old and had not been replaced in a while.
the room was nice. I loved the jacuzzi in the room.
Stayed in December 2022
Reviewed: 16 January 2023
Melissa
United Statespool was down old carpet
location
Stayed in January 2023
Reviewed: 28 December 2022
Richard
United StatesPool was out of order and we weren’t notified.
location and good size room.
Stayed in November 2022
Reviewed: 31 October 2022
Ryan
United StatesTwo things but are not a dealbreaker for me. 1. I kind of wished the bartender didn't drink with the patrons and is more knowledgeable about mixology. 2. Was hoping that the hot tub was open.
Relatively quiet, great service, and staff are always willing to help.
Stayed in October 2022
Reviewed: 20 September 2022
Michael
United StatesLocation
Staff was nice but not sure of a lot of things. Rooms were a bit outdated and bed was very uncomfortable.
Stayed in September 2022
Reviewed: 6 September 2022
Stacey
United StatesThe indoor pool wasn't heated and the hot tub was broken and not working.
Stayed in September 2022
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