I liked everything

The rooms

Stayed in August 2022

patio, pool, breakfast, room

Stayed in July 2022

Kind of pricey.

Clean, comfortable and convenient. Good breakfast. Variety of tv stations and good internet.

Stayed in June 2022

The coffee could be improved a bit.

This Holiday Inn exceeded my expectations. The room was even more comfortable than I anticipated. The full breakfast was a bonus. Staff was welcoming and helpful.

Stayed in June 2022

the breakfast had issues . the variety was good but many times food items were not available and sometimes not fresh.

it was clean and comfortable.

Stayed in June 2022

Clean and comfortable room. A nice quiet location with a supermarket nearby which was very convenient.

Stayed in June 2022

Room was clean but the mini-fridge was slightly funky. The hotel is on the expensive side so it's not a great value but it was a nice stay in a convenient location with few other options.

I liked the location right off I-287 as there are few other lodging choices in the area. Very comfortable room and great breakfast with both healthy and unhealthy options. (I like both!) Staff were mostly great and very helpful. I'd definitely stay again.

Stayed in June 2022

we liked the hotel very clean modern convenient. however, the front desk person we had most of the time was not helpful. she also told us the wrong breakfast time. There was another front desk girl she was most helpful, friendly, and nice.

Stayed in June 2022

My bed was uncomfortable Breakfast eggs and sausage were cold.

Convenient, clean and staff very friendly.

Stayed in January 2025

We are not very demanding of breakfast and usually ( on several prior stays) it was decent. This stay it was a little disappointing. There were no individual milk containers for children. . Parents emptied the milk thermos into there children’s bottles and glasses which left very little milk for cereal and coffee. The bagels that were put out were somewhat frozen and one had mold on it. Then there were none a day or two. The first 3 days the oj was mostly water and apparently the coffee is not good. The biggest concern was the elevator went down. My daughter and I are disabled and had to walk down several flights of stairs..it was difficult to navigate the stairs and then had to carry our walkers down.

The location is very convenient for us, very near family. Also near shopping and highways. The staff were very helpful and friendly. The room was always clean.

Stayed in January 2025

Room was not what I reserved - yet charged for higher rate

Stayed in December 2024

Should have coffee in lobby all the time

Was good except for the eggs

Stayed in December 2024

Room not cleaned for 2 days of the 4.

Very good

Stayed in November 2024

The lighting was not adequate for me. It always seemed dark and dreary in the room even with all the lights on.

The location and comfort of room

Stayed in September 2024

No washcloths in room!

Ok

Stayed in August 2024

Staff was not friendly. Having breakfast to constant phone ringing while front desk was unoccupied

Always use HIE, conviently located

Stayed in July 2024

The breakfast was not good and actually it got worse from the first to the last......

Stayed in June 2024

This visit, however, was not a good one. I was embarrassed because my guests had issues with the bathroom whereas the toilet was clogged and the shower seemed to have water pressure issues. They also had no access to television and when they reported same were told there was a power outage. Worse, the person at the desk seemed to care less. When you stay at an IHG Hotel, you expect for than this.

I have always treated my various family members to a room at the Holiday Inn Express in Haskell when they come to town for the holidays or family event over many years. It has always been clean and accessible and the staff was always very accommodating. Because it is listed as an IHG Hotel, I felt confident in what to expect.

Stayed in March 2024

Coffee not mud

Coffee was the worst Multiple people have complained and has not been rectified Do better

Stayed in March 2024

Having to use the 4 flights of stairs to go to breakfast or leave because the elevator was broken

It was all you would expect. But as a person who walks with difficulty . I asked for a handicapped room. We where placed on the 4th floor. The elevator stopped working and there was no way for a disabled person to leave with out going down 4. Flights of stairs.

Stayed in November 2023

There was no bar area. The pool was disappointing.

Rooms were decent. Price was okay for New Jersey. Breakfast was better than expected. Staff were generally helpful.

Stayed in October 2023

The showerhead only sprayed at one setting which could be called high pressure power wash.

Good value. Clean and comfortable room. Free breakfast was nice.

Stayed in October 2023

One of the two hotel rooms was dirty.

There was a pretty little pond out back of the hotel. The location was good, easy to get off and back on the route that we was heading.

Stayed in August 2023

***Safety Issue*** The tube/shower had no handholds after your were in the shower. The tub/shower were all white (no visual clues as to your position) with a nice bright light above the shower/tub, however there was nothing to hold on to while your were bending down to try to clean your legs and your feet. Every shower that I have been in has some sort of shelf, handle, recess, hand hold. Your shower has complete flat sides. Your front desk suggested that I should reserve a handicap unit - not acceptable!! Your company will be confronted with some sort of lawsuit, because of someone slipping and falling and getting injured because of the lack of an inexpensive handhold. Just ask some personal safety qualified engineer. The other non-safety issue is the shower head...it is mounted at the 6.5 to 7 ft. level and is quite ineffective in rinsing your whole body. This nozzle needs to be a combination fixed/hand held unit. Anyone thinking that these items are insignificant should be required to use them to get a real feel for what matters. I've stayed in your hotel a few times, and the one other pet peeve that I have is the noise from the HVAC room unit. Your design engineers should be required to pay some attention to the noise levels of these units. The noise should be measured and quantified with fixed limits. Your is hotel is located in a reasonably quite area and the rooms are quiet and well insulated from adjacent rooms but, when the HVAC unit fans and compressor comes on, they are so loud that your have to turn up the TV and talk louder and at times wake you up while your are sleeping. The fans should be variable speed and ram up slowly as required to cool the room. Quality Engineering is IMPORTANT and matters.

The location is good, just off the interstate in a relatively quiet area and in close proximity to numerous businesses/schools/neighborhoods. Room #124 - Holiday Inn Express Haskell-Wayne Area - New Jersey

Stayed in June 2023

The key wasn’t working for our room. The room was dusty and there were cobwebs. The AC unit was held closed by a zip tie. No fan in the bathroom.

Stayed in May 2023