Reviews of Home2 Suites By Hilton Columbus Polaris 3 stars
9101 Lyra Dr., Columbus, OH 43240, United States
#9 of 124 hotels in Columbus
Guests' ChoiceReview score
Based on 519 hotel reviews
8.9Score breakdown
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Cleanliness
9.1
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Comfort
9.2
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Location
9.4
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Facilities
9.1
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Staff
9.0
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Value for money
8.8
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Free WiFi
9.2
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Reviewed: 14 November 2022
Mark
United States12 reviews8.0“Enjoyable stay. I will most likely stay again…but I will check my sheets first.”- • Leisure trip
- • Solo traveller
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
I don’t think the zippered pillow covers and the mattress pad had been washed. I ended up washing them and my sheets on site at the facility
The staff was super friendly. The breakfast was incredible.
Stayed in November 2022
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Reviewed: 8 November 2022
Garces
United States4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
My room303 didn't have wifi. I was able to connect in the lobby only. Spent 30 minutes trying to get connected with the hotel tech support. The hotel did offer to change my room to another but we were already unpacked
Spacious and comfortable
Stayed in November 2022
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Reviewed: 23 October 2022
Nancy
United States20 reviews10Exceptional- • Business trip
- • Solo traveller
- • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
All good!!!
Everything!!!
Stayed in September 2022
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Reviewed: 18 October 2022
Lisa
United States6 reviews1 helpful vote10“We enjoyed our stay at the hotel and would certainly stay there again. Two thumbs up!”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
We enjoyed our stay so much. For a budget hotel, it was very nice and worth the price. I'd certainly stay there again. Good location to, right near all the shops and mall.
The breakfast was great! There was such a good selection of items and the location was central in the hotel. It was very nice and we enjoyed it very much.
Stayed in October 2022
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Reviewed: 3 October 2022
Samuel
United States1 review10“Very clean, staff very professional, price reasonable.”- • Leisure trip
- • Solo traveller
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Y’all didn’t have FOX Sports, so I couldn’t watch the Ohio State Football Game! 😫
Very comfortable, & clean!
Stayed in October 2022
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Reviewed: 3 October 2022
Lauren
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Very clean, friendly staff, good breakfast, good location
Stayed in October 2022
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Reviewed: 3 October 2022
Robert
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The bathroom was very tight
The breakfast was great. There was a big selection and it was offered until 10 am which was great for my teenagers who didn't want to get up super early!
Stayed in October 2022
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Reviewed: 26 September 2022
Karen
United States1 review10“It was a great venue to end our 10 day road trip! Thank you!”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
Not a thing.
Everything was perfect. While we were only there overnight, we enjoyed our stay. It was clean as a whistle, great customer service, location was easy to find, and we ate at an awesome restaurant that evening. Thank you very much.
Stayed in September 2022
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Reviewed: 25 September 2022
Tianna
United States3 reviews1 helpful vote10“Worth the short stay!”- • Leisure trip
- • Solo traveller
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
No complaints!
I have stayed in quite a few hotels and the experience was good, but this is the very first time I stayed at a hotel and not only was the hotel stay and its ambience great, but I have to say that the staff was overly exceptional and a great time!! We decided to do a quick getaway from Cleveland and had initially reserved our stay at another hotel but due to a bad storm our reservation was cancelled due to no electricity by a lightning strike (At least that is what she said when she called,) and I can say that it was GOD plan for us to stay Home 2 Suites! Brian and staff were amazing!! Full of conversation and even when I requested more cream for my coffee and help to pop a cork on my champagne bottle, they were more than happy to do so. The location is surrounded by everything and if you are looking for a modern, open floor, relaxing time then this is the place to stay. After our return from a night out on the town, we got a chance to relax and laugh by the fire pit about 1 or 2 in the morning. I noticed that it states that they are also a dog friendly hotel whihc is pretty neat. I observed the kids having a pool party which I though was funny considering that the pool isn't big at all but even the adults were in it having a good time. It was perfect and nothing short of amazing!!!! Thank you!!!
Stayed in July 2022
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Reviewed: 12 September 2022
Oswaldo
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
location
Stayed in September 2022
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Reviewed: 4 September 2022
Gary
United States1 review10“Beautifully maintained and extremely clean property - a very comfortable stay!”- • With a pet
- • Leisure trip
- • Couple
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
This was an extremely comfortable and beautifully maintained property! It provided us with a very relaxing stop on a long trip- and we will be back!
Stayed in August 2022
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Reviewed: 30 August 2022
Midge
United States1 review10“Perfect”- • Business trip
- • Solo traveller
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
Everything was good
Did not eat breakfast.
Stayed in August 2022
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Reviewed: 22 August 2022
Joanne
United States11 reviews8.0“Overall, we would stay there again. Location being a huge factor!”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
In general the Staff was great! (especially the older gentleman working there. He was so helpful with everything!) Although, the one Housekeeping gal was not very friendly. We asked to swap out towels for clean ones. She did not act very pleasant. We even had everything out in the hallway for them while they were across the hallway. (We had the Trash all bagged up etc. & She couldn't even put a trash liner in the trash can! We had to ask for one!) She also didn't give us kitchen towels. She acted like we were putting her out to do any of that! We didn't ask for our beds to be made, our room to be cleaned, just wanted to get clean towels and have her empty our trash cans (which we had collected everything into 1 bag and tied it up for her.!)
I paid extra through Booking.com for an upgrade but when we checked in, found out there was NO upgrade needed to get a couch/sleeper bed in our room. (I will take THAT up with Booking.com and NOT use them again!) Breakfast was fine. The 9 yr old and 12 yr old with us really enjoyed the mini waffles! We loved being right up by the Mall and strip malls and restaurants where it didn't take us much travel time to get to places we wanted to go to.
Stayed in August 2022
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Reviewed: 17 August 2022
Walter
United States12 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
Shower, designed for disabled patrons, was tricky to use and narrower than would be ideal.
Room was spacious, clean, well-lit. Staff was excellent. Having two sinks was very convenient (one outside the bathroom at the kitchen area).
Stayed in August 2022
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Reviewed: 1 August 2022
Brandi
United States21 reviews3 helpful votes9.0“nice place to just relax”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
it is a very busy area in Columbus . the community grill place isn’t that great when someone is using it not very well shared. the parking lot is small and hard to maneuver
the place is newer and nicer. the breakfast is super amazing tons of options
Stayed in June 2022
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Reviewed: 25 July 2022
Sabrina
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Everything was good
The location was in a excellent place
Stayed in July 2022
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Reviewed: 25 July 2022
Nicole
United States3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The breakfast was ok....it was free so dont want to complain too much.
The hotel was clean. The beds were comfortable.
Stayed in July 2022
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Reviewed: 22 July 2022
Smith
United States1 review10“a great hotel with great staff”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I don’t have anything negative to say about the property.
Everything was so clean, and easy access.
Stayed in July 2022
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Reviewed: 12 July 2022
Lindsey
United States13 reviews1 helpful vote10“Very satisfied, highly recommend!”- • Leisure trip
- • Family with young children
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Breakfast selection was not impressive
The rooms were clean and big. we really enjoyed the outdoor sitting area. Large Weber grills available for use. Free laundry was a huge bonus as well.
Stayed in July 2022
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Reviewed: 10 July 2022
Hippensteel
United States4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Beautiful room and very clean.
Stayed in July 2022
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Reviewed: 8 July 2022
Dave
United States30 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • King Studio Suite - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Not sure if it was the hotel or the booking through booking.com but I ended up booking two rooms under this reservation and when I got to the hotel they only had one room booked under my daughter's name for some reason. I listed her as the person staying in the second room and that is the only one they had in the system. Luckily they had availability and the hotel was able to provide me with the second room that we originally booked. The beds and pillows were not the most comfortable but other than that everything else was fine
Hotel is new and is in a great location north of Columbus. Rooms are very spacious the pool was nice the breakfast was fantastic and the staff was great
Stayed in July 2022
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Reviewed: 5 July 2022
Madarang
United States6 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
Breakfast is good
Stayed in June 2022
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Reviewed: 1 July 2022
Cara
United States10 reviews9.0“overall, excellent!”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The breakfast wasn’t as good as it is in other places. we come down to eat 30 minutes before breakfast was over and there wasn’t much to eat. They didn’t have much choice- I wish there was a protein like bacon or sausage.
Clean, friendly staff, great gym!
Stayed in July 2022
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Reviewed: 29 June 2022
Angelia
United States13 reviews10“It was a great start.”- • People with friends
- • King Studio Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
nothing
cleanliness
Stayed in June 2022
