We always welcome a complimentary breakfast. However, during our stay, the main breakfast items provided were in need of much improvement - visually and in quality. I asked someone what the items were that I pointed out. The Turkey Bacon, aside from being mysteriously looking, lacked any taste. The Egg Bites had a strange texture without any hint of taste to indicate what they were made of until we asked. The Fried Eggs, as served, were literally flat as pancakes and cold. The poor Canadian Bacon had the appearance and texture of having been microwaved beyond being edible. The coffee, juice, bagel and yogurt were good. Luckily there was a good diner four blocks away, Mandy's, which we frequented.

The hotel location was great. Walkability to many local sites, restaurants and city events during the weekend.

Stayed in March 2025

Excellent location, walking distance to restaurants shopping, and the Mcdonald theater,

Stayed in March 2025

No suite with a door to separate the bed room, breakfast was very limited, free parking

Close to the airport, liquor store nearby, staff helpful

Stayed in December 2024

No room stove to cook.

Stayed in February 2025

We were well cared for and staff and management went out of their way to retrieve personal belonging we had left behind. Great location and staff!

Stayed in January 2025

Size and nice kitchen area, good heating.

Stayed in January 2025

I didn’t particularly like that the shower water took a while to get hot. I also thought it was weird not having a waste basket inside the bathroom. Not enough trash containers in room period. Also, the attendant for breakfast was not attentive to the work flow and guests. For example, there was a continuous beep that last a couple minutes and he just stood there not doing anything about it and when we mentioned the OJ was out he didn’t refill the juice station right away and we had already finished our breakfast.

The counter space is wonderful! Having a kitchenette was super convenient at well.

Stayed in December 2024

Not enough hot water for the building, could not shower in the morning. Staff was not the best and it was.a location where I had to walk past homeless people who had shit themselves and were trying to wipe themselves up musicly to get to the corner store less than. A block away. So yeah I over rated it I think. The location in Bend Or. Gave me high expectations that were not met.. oh yeah also for a place that offers a noon checkout breakfast being served until 9 was a bit BS

Room was spacious and I brought my VR.

Stayed in December 2024

Breakfast.

Good location and easy parking.

Stayed in September 2024

I would have expected a hot tub for the price, disappointing. One of the elevators had a floor alert that was loud, obnoxious and jarring. Not sure why since the other elevator was fine. It would have been nice to have an actual channel guide showing currently playing programs but this seems to be a failure of nearly every hotel I've been in.

The front desk staff was amazing, housekeeping was pleasant and helpful, breakfast staff did their job no complaints.

Stayed in September 2024

A better breakfast selection and more items.

The room was a good size. It was quite and well located.

Stayed in September 2024

Having to pay for parking.

Location was close to everything and within a short walking distance. The breakfast sandwiches were dry especially the bread part. Otherwise it was fair.

Stayed in September 2024

It took approximately 40 minutes for our party to get checked in. The two representatives were on the phone with booking.com trying to get information on our prepaid booking. $14 to park one night.

Facilities are modern and clean. the room was spacious. Breakfast was ok

Stayed in September 2024

Accommodating to needs.

Stayed in August 2024

The breakfast had a good variety of things to eat. The afternoon staff was very helpful in accommodating for parking my car.

Stayed in August 2024

Breakfast is not diverse

Clean Situation

Stayed in August 2024

Would have liked to see more variety of yogurt, fruit and some kind of granola or muesli. Scrambled eggs and hash browns would be nice.

Location good. Cheese omelet was good and nice to have bananas available.

Stayed in August 2024

The rug in the elevator and the carpet in the hallways need to be cleaned. Smart to have security as the area isn't the best at night.

We loved the check in experience. Also appreciate that there was security as the area was a little sketchy. Had to go out to my car, and I wouldn't have felt safe otherwise. Simon, night clerk, was so helpful and friendly!

Stayed in August 2024

Parking was not secure. If you can't park under the awning in view of the cameras, breakins are likely. This is mostly due to the area. Staff was helpful, but the property needs more secure parking.

Breakfast was good. Room layout was excellent. Location was convenient.

Stayed in July 2024

Walkability around central city was very good.

Stayed in July 2024

None

Good location and breakfast

Stayed in July 2024

Lots of unhoused people around. The chaos of that and their things everywhere did interrupt my energy vibe.

Newer

Stayed in May 2024

The breakfast could have been better. I was very uncomfortable with the location. Although this isn’t the hotel’s problem, The amount home homeless people near the hotel was very unsettling. To be honest it’s the whole downtown area, doesn’t make me want to come back to this area and definitely will not be bring my kids.

Love that the hotel was clean! Beds were comfy and staff was friendly.

Stayed in May 2024

Big room!..excellent breakfast! Close to train station

Stayed in March 2024