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Reviews of Home2 Suites by Hilton Houston Webster 3 stars

600 West Texas Avenue , Webster, TX 77598, United States

#7 of 23 hotels in Webster

Guests' Choice

Review score

Based on 71 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 7 March 2025

    10
    Thank you
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    breakfast and location great

    Stayed in March 2025

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Very thin walls, heard everything in room next to me and above me. Hard to find parking in evening.

    Bed comfortable, room clean and nice fitness area.

    Stayed in June 2024

  • Reviewed: 20 February 2024

    10
    The staff was excellent! Unfortunately, I cannot remember everyone’s names, but they were ALL exceptional.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    I liked everything

    Close to all of our activities

    Stayed in February 2024

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    I wasn't able to have breakfast because they didn't have it out early enough before my flight. They should offer at least a grab and go option for early birds.

    Location was convenient to restaurants and the airport.

    Stayed in July 2023

  • Reviewed: 30 September 2023

    8.0
    Comfortable room, poor Wi-Fi.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Unfortunately, the in-room Wi-Fi was horrible to the point I was unable to get a connection at all. I was able to connect to the Ethernet port in the room but my wireless devices were useless.

    The room was very comfortable. I rather liked the trendy layout of the room and use of curtains instead of solid barriers. The hotel leans toward the young and fit lifestyle with a prominent fitness center and healthy dietary choices in the breakfast buffet.

    Stayed in September 2023

  • Reviewed: 19 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff were absolutely amazing!

    Stayed in August 2023

  • Reviewed: 4 July 2023

    9.0
    The stay was great other than the cockroach!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights

    The big cockroach that crawled from under the dishwasher our first day

    I like the room size & the kitchenette is very convenient. The location is great, close to everything!

    Stayed in July 2023

  • Reviewed: 6 June 2023

    10
    Great Hotel Near Space Center
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The only negative is that the bathroom had the lowest toilet. It was like a toilet that belongs in an elementary school. They really should replace with a normal height toilet.

    The hotel was modern and attractive. Our room was very large and comfortable for a family of four. It was very clean. The beds and bedding were very comfortable. The free breakfast was good. The little pool was never crowded.

    Stayed in June 2023

  • Reviewed: 10 April 2023

    8.0
    Great choice for a family
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    water pressure was terrible and you had to run the water for a rather long time to get warm water.

    The room was spacious and clean, great location to visit the space center, good dining options near.

    Stayed in April 2023

  • Reviewed: 20 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking was not the best Pillows were to soft Noise outside our door could be heard clearly through door

    Staff was so nice and attentive to our needs Rooms were spacious and clean Bed was so comfortable and cozy

    Stayed in March 2023

  • Reviewed: 18 March 2023

    10
    Excellent Stay!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Excellent quick breakfast offered. In a clean and organized atmosphere.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    10
    my son and I enjoyed the nice room
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The friendly knowledge staff and clean facilities

    Stayed in March 2023

  • Reviewed: 22 February 2023

    9.0
    great family spot for space center
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    breakfast, pool, giant room with kitchenette, laundry facilities

    Stayed in February 2023

  • Reviewed: 18 December 2022

    10
    We always stay here, when we visit the area.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    It was clean, attractive, and the common areas are laid-out very well. We love having coffee available in the lobby and kitchen amenities in the room.

    Stayed in December 2022

  • Reviewed: 6 December 2022

    10
    Wonderful Stay
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    clean

    Stayed in October 2022

  • Reviewed: 4 November 2022

    8.0
    Place was comfy and clean. Staff was accommodating.
    • Business trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It has a breakfast option.

    Stayed in September 2022

  • Reviewed: 5 October 2022

    9.0
    I would definitely stay here again
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Dresser drawers did not close Soap dispenser cover in shower kept falling

    Location Room Cleanliness

    Stayed in October 2022

  • Reviewed: 16 September 2022

    8.0
    nice hotel over all
    • Business trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    the bed could have been more comfortable it was firmer than I like and the pillows were lumpy. bathroom was extremely small and I only had a shower and no tub.

    nice location clean friendly staff

    Stayed in September 2022

  • Reviewed: 15 June 2022

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast good. Staff excellent.

    Stayed in June 2022

  • Reviewed: 7 May 2022

    10
    as above
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    clean fresh comfortable and quiet

    Stayed in April 2022

  • Reviewed: 25 December 2024

    7.0
    Satisfying
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had to call frontdesk to fix water heating issues.

    The breakfast was good. Would appreciate it if you continue to have egg recipes without bacon added.

    Stayed in November 2024

  • Reviewed: 15 April 2024

    3.0
    Disappointed!
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    We have stayed at this hotel in other locations and been quite pleased. This facility was old and run down. Our refridgerator was broken for the duration of our stay. Probably wont stay at Home2 Suites again.

    The staff at front desk were nice.

    Stayed in April 2024

  • Reviewed: 7 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    morning shift front desk lady

    Home2 Suites has always been my favorite Hotel never had any complaints about it, but this July 2 to the 5th it wasn't as pleasant as always, first problem was, ( and this was Booking.com fault) the hotel wanted me to pay for my reservation after I had pay everything thru the bookin.com app, apparently the app didn't send the payment notice to the hotel, I spend 2 hours on front desk while they fix that problem, after all that was fix and they gave me my room the facility had a strong smell like humidity I told the front desk lady but all they did was to send the maid to clean I had to buy Frebeeze to get rid of the smell, the morning front desk lady was always in a bad mood I didn't like her attitude, usually all front desk people before her would take care of you with a smile, and would do anything to make your stay pleasant this new lady can't be in a costumer service area, this is the first time after many years that I didn't like or enjoy my stay now the night shift lady's were very helpful and pacient to fix the mess bookin.com did with .y payment.

    Stayed in July 2023

  • Reviewed: 20 May 2023

    6.0
    In a nutshell, overall experience is good but not a worthy.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    They have a limited choise in breakfast (no any good breakfast option for Vegeterian & Vegan person). Along with that customer service is quite okay.

    Hotel have good cleaniness and hygenic. Room is also quite good in terms of space and Bed is great & Comfy.

    Stayed in May 2023

Showing 1 – 25

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