Reviews of Home2 Suites By Hilton Kalamazoo Downtown, Mi 3 stars
303 North Rose Street, Kalamazoo, MI 49007, United States
#1 of 30 hotels in Kalamazoo
Guests' ChoiceReview score
Based on 294 hotel reviews
8.4Score breakdown
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Cleanliness
9.1
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Comfort
8.9
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Location
8.7
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Facilities
8.8
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Staff
8.9
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Value for money
8.3
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Free WiFi
9.0
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Reviewed: 31 March 2025
Kaila
United States3 reviews7.0“The one elevator didn't work and thay sucked and the pool seemed dirty”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The people working it didn't keep it stocked very well
The people working it didn't keep it stocked very well.
Stayed in March 2025
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Reviewed: 27 March 2025
Ashley
United States1 review8.0Very good- • Leisure trip
- • Couple
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The homeless people, parking and having to walk a mile to get to my room.
Stayed in March 2025
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Reviewed: 17 February 2025
Pilar
United States3 reviews7.0Good- • Leisure trip
- • Couple
- • King Studio Suite - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
All the screaming and the running in the hallways above our room
Stayed in February 2025
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Reviewed: 1 February 2025
Janet
United States3 reviews8.0“Pleasant, comfortable and clean.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Food service as described above.
The staff was unprepared for the number of guests eating that morning....out of most everything at 830 -845. Coffee empty, eggs gone, no real options for those with specific food allergies/preferences. There was a large group of high school age guests with parents and family members. Regular Coffee was gone, as well as oatmeal, eggs, bagels. It just seemed as though there was no anticipation of amount of food that would be needed.
Stayed in January 2025
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Reviewed: 16 January 2025
Ronna
United States1 review9.0“Mostly great!”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
We found some evidence of poor vacuuming. It did not appear that all storage was checked as items found from previous occupants. I overheard clerk talking to someone on phone looking for lost item. Thorough checks of all cabinets may have ensured item had been found. Eggs were only protein option at breakfast... it would have been nice to have sausage or bacon! Otherwise, good meal!
Comfortable rooms and beds. BR was very nice. We had a lot of fun in pool!
Stayed in January 2025
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Reviewed: 16 January 2025
Kurt
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The parking garage gate didn't work with my key card and asked for help each time leaving. Breakfast and coffee wasn't out but it was at the Hilton connected instead?
Convenient location and clean
Stayed in January 2025
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Reviewed: 4 January 2025
Empire
United States22 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The thermostat was a problem keeping on heat mode, it kept going to a/c cooling mode.
Convenient location right next to Amtrak Train Station.
Stayed in January 2025
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Reviewed: 2 January 2025
Jennifer
United States4 reviews8.0“nice room, clean and comfortable”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
nothing
location
Stayed in January 2025
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Reviewed: 27 December 2024
Laux
United States2 reviews8.0“Nice location, clean facilities, good parking”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Everything was great except for a breakfast sandwich I tried one morning that was inedible. The dining area is also very small and two of the mornings there were no places to sit (including the adjacent lobby seating.)
Love the location. Easy to get in to from the parking garage. The room was clean and very nice, had more than I needed with the kitchenette.
Stayed in November 2024
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Reviewed: 16 December 2024
Daniel
United States14 reviews4 helpful votes8.0“Great price for such a nice hotel.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Very clean and centrally located to everything
Stayed in December 2024
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Reviewed: 15 December 2024
Karen
United States4 reviews9.0Superb- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The mattress was a little hard, and the food for breakfast was just block
Perfect location the room was really large and
Stayed in December 2024
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Reviewed: 12 December 2024
Brian
United States2 reviews9.0“Nice hotel . . . NO POOL.”- • Leisure trip
- • Solo traveller
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Pool was down with NO PRIOR NOTICE. I WOULD LIKE A PIRTION OF MY FEE REFUNED. I 2OULD HAVE STAYED ELSEWHERE IF I KNEW THIS!
Stayed in December 2024
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Reviewed: 1 December 2024
Kay
United States2 reviews8.0“Pleasant.”- • With a pet
- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
They did not clean our room even though we did not have the do not disturb sign up after 2 days
The usual.
Stayed in November 2024
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Reviewed: 11 November 2024
Eugene
United States8 reviews1 helpful vote9.0“Nice hotel, confusing to find front door and long walk to parking garage”- • Leisure trip
- • Couple
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Location
Confortable. Parking garage
Stayed in October 2024
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Reviewed: 18 October 2024
Mary
United States4 reviews7.0Good- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Parking was very expensive
Very nice hotel close to everything
Stayed in September 2024
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Reviewed: 16 October 2024
John
United States1 review9.0“Came to Kalamazoon exclusively to visit Gilmore Car Museum. Maybe a marketing arrangement with them”- • Leisure trip
- • Solo traveller
- • King Studio Suite - Mobility Access/Non-Smoking
- • Stayed 3 nights
See above.
Would give breakfast a C + . didn't seem to be an attendant nearby monitoring consumption. 2 containers of coffee were the same and they were both out when I came around 8:30. I think just having someone visible at all times even if just a short swing through the dining room. Eggs were luke warm and I probably took the last portion.
Stayed in October 2024
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Reviewed: 9 October 2024
Alan
United Kingdom8 reviews7.0“Convenient location. Friendly, helpful staff.”- • Leisure trip
- • Couple
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
Ideal location. Central and near railway station
Stayed in September 2024
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Reviewed: 8 October 2024
Suzette
United States2 reviews8.0Very good- • Leisure trip
- • People with friends
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Breakfast Food was a little subpar
Stayed in October 2024
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Reviewed: 7 October 2024
Kayvonna
United States16 reviews1 helpful vote9.0“Very relaxing, great hotel!”- • Leisure trip
- • People with friends
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
That people could smoke out where the fire pit was. We wanted to go out and enjoy it in the evening but several people were out there smoking and we couldn’t take it.
Location, clean, friendly staff
Stayed in October 2024
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Reviewed: 24 September 2024
Jennifer
United States24 reviews8.0“We would stay at this hotel again but would go to breakfast before 8:00 a.m.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The breakfast buffet was not attended too. Breakfast items were not replenished. I went to the front desk to inquire about bread and orange juice, where the breakfast attendant was chatting. She was not very friendly to me, did go to the kitchen, never fixed the oj dispenser while we were there. Forget about no oj but the water from that machine was running out onto the floor. I will say, the front desk staff, morning and evening, where very friendly and helpful!
Very clean and comfortable
Stayed in September 2024
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Reviewed: 22 September 2024
Blair
United States3 reviews8.0“Good stay overall, room was nice, people were welcoming and the stay got us what we needed.”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Parking garage was not convenient but doable.
Cute rooms, connected property to the Hilton and staff in both hotels were helpful.
Stayed in September 2024
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Reviewed: 21 September 2024
Tim
United States1 review8.0“Nice overnight stay for local concert. While walking distance to restaurants & music venue, the number of homeless”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Problem exiting the parking garage. Room Key did not work when exiting- had to call garage company to resolve.
Convenient access to downtown Kalamazoo. Clean & comfortable room.
Stayed in September 2024
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Reviewed: 18 September 2024
Eric
United States1 review7.0“Nice hotel but not the best reception at front desk, and breakfast not well executed.”- • Leisure trip
- • Group
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Breakfast food was not good. Fruit old, too many remade breakfast egg items that did not look appealing(also, all had meat), eggs served separately were under cook, toaster did not work well, too much waste with plastic silverware and disposeable dishes, You are trying to do too much with the breakfast and should just concentrate on less choices but done well.
Nice and clean room and hotel in general.
Stayed in September 2024
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Reviewed: 17 September 2024
Tonya
United States1 review9.0Superb- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Paying additional for parking
Nice staff and clean rooms
Stayed in September 2024
