Reviews of Home2 Suites By Hilton New York Times Square 3 stars
150 W 48th Street, New York, NY 10017, United States
#293 of 429 hotels in New York
Guests' ChoiceReview score
Based on 430 hotel reviews
7.8Score breakdown
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Cleanliness
8.0
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Comfort
8.1
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Location
9.5
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Facilities
7.9
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Staff
8.3
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Value for money
7.6
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Free WiFi
8.1
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Reviewed: 10 January 2024
Angus
United Kingdom1 review2 helpful votes8.0“Great location, breakfast average and very busy not enough seats for guests and room not cleaned when it should have bee”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 4 nights
- • Submitted via mobile
Room service (or lack of)
Location
Stayed in January 2024
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Reviewed: 10 January 2024
Anna
United States3 reviews1 helpful vote9.0“Nice hotel with great location in the amazing city”- • Leisure trip
- • Solo traveller
- • Corner Queen Studio with Water View
- • Stayed 6 nights
- • Submitted via mobile
I was nervous with check in as there are two hotels which confused me. Also my card wasn’t approved, so I called to the bank and figured out that for 50 minutes. It’s better to pay online, but you will pay additional security deposit in the front desk in amount of 100$ per night, so you need your card anyway (be prepared for that)! Even you are in 4 blocks from Time Square, be prepared that you can’t have access from the hotel to celebrate New Year night on Time Square! You should know public access to get there for free and be prepared to stay in huge line with crowds of people or book privet party and be ready to have difficulty to enter there!
Very good location, very nice room, nice sport club, nice breakfast, good stuff
Stayed in January 2024
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Reviewed: 2 January 2024
Edwin
Netherlands12 reviews10 helpful votes7.0“Nice central stay, affordable but still not very good value prop”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 4 nights
Very noisy room due to ventilation/airco...
Breakfast room was too small for the volume of people also the restocking was too slow..
Stayed in October 2023
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Reviewed: 21 December 2023
Crystal
United States1 review7.0“Great location, disappointing “hidden” cost that was not told about.”- • Leisure trip
- • Group
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted via mobile
Did not like that there were no wash cloths and not enough towels for 3 people for 3 days. Did not like that we didn’t get an explanation on how the elevator call system worked. Didn’t like that window treatments didn’t cover the night light from time square—need blackout curtain. Didn’t like that it was $60 more than the total cost I was given by booking.com
Liked the location. Staff was friendly
Stayed in December 2023
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Reviewed: 27 November 2023
Viet
United States7 reviews6 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 6 nights
- • Submitted via mobile
The ac/heater noise in the room was loud. Had to use ear plugs to make the room noises turn to background noises. Took the housekeeping staff over 30 min to bring new sheets/blankets in the middle of the night at 3am. I’m sure it was not a busy time.
There were varieties of choices for breakfast. The location was very convenient. I heard a lot of guests were complaining of the elevators but I find that it’s a very efficient way, where people can’t cut in line.
Stayed in November 2023
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Reviewed: 11 April 2025
Cathy
United States3 reviews10“We were very very pleased with this hotel. Will definitely be back. Staff are all excellant and a pleasure to deal with.”- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 7 nights
- • Submitted via mobile
No ice machine on our floor so we had to go down to the lobby to get ice. Not a biggie for us, though I can see how other people might not be happy. Online said coffee maker was a Keurig but it wasn't (I brought my own pods and decaf) Having said that, the machine in the room was great and there was plenty of decaf to be had..just wish I'd known so I didn't drag my supplies with me. Would have liked a sturdier toilet seat lid, sitting on it to change clothes always felt a little precarious, lol! A laundry in the basement would have been a welcome addition. Would have liked if the breakfast eggs didn't have dairy in them, but I understand it's probably a price point. My daughter is dairy free so no eggs for her. Loved everything else though, especially the waffles!!
Everything! Staff!! Very clean!! Especially liked all the shampoos etc. provided . Great idea. Loved the room amenities..
Stayed in April 2025
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Reviewed: 9 April 2025
Uche
United Kingdom3 reviews10“New York City is amazing love it :)”- • Leisure trip
- • Family with young children
- • Queen Studio Suite - Hearing Access
- • Stayed 6 nights
- • Submitted via mobile
Was on a vacation with family bear in mind that when u check-in to the hotel you have to pay extra cost just in case of any damages … we stayed six-nights so we paid extra $600.. incase theres any damage surely the fund will be refunded if no damages… just imagine u have plans for the fund…. That’s the down side for me… another down side is their breakfast is not my cup of tea because there is not much :( Everything is over priced Because of the Location.
Stayed in April 2025
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Reviewed: 29 March 2025
Nathalie
United States1 review1.0- • Leisure trip
- • Solo traveller
- • Corner Queen Studio with Water View
- • Stayed 1 night
- • Submitted via mobile
This review has been hidden because it doesn't meet our guidelines.
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Reviewed: 14 March 2025
Grazida
Iceland2 reviews10“It’s amazing location in Time Square. Love our room it’s like small studio flat, clean and cozy. Very friendly staff I r”- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 4 nights
- • Submitted via mobile
It’s was in Time Square ❤️
Stayed in March 2025
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Reviewed: 12 March 2025
Agata
Poland6 reviews1 helpful vote3.0“Good location,”- • Leisure trip
- • Group
- • Queen Studio Suite
- • Stayed 7 nights
- • Submitted via mobile
The worst breakfast I have ever tried! First of all, you need to hunt for the free table. Breakfast is really bad, no veggies, no fresh fruit. Eggs, hash browns and sausages every day… The elevator system is ridiculous, you waste so much time….
The location is great, rooms are clean.
Stayed in February 2025
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Reviewed: 2 March 2025
Joseph
Ireland17 reviews2 helpful votes10“Good value”- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 4 nights
- • Submitted via mobile
Right on Times Square
Stayed in February 2025
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Reviewed: 17 February 2025
Luz
Colombia2 reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • Queen Studio Suite
- • Stayed 7 nights
- • Submitted via mobile
Important confirm the deposit during checking because is USD 700.
Location
Stayed in February 2025
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Reviewed: 17 February 2025
Nichola
United Kingdom3 reviews10“Great hotel. Excellent location. Would highly recommend”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 5 nights
- • Submitted via mobile
Nothing
Excellent hotel, very clean Staff were very helpful
Stayed in February 2025
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Reviewed: 9 February 2025
Diane
United States1 review6.0“Same as the above”- • Family with young children
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted via mobile
Got stuck in elevator. Try to pay my bill in cash was told I couldn’t.
Location good
Stayed in February 2025
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Reviewed: 31 January 2025
Peter
United States35 reviews2 helpful votes10“Comfortable”- • Leisure trip
- • Solo traveller
- • Queen Studio Suite - Hearing Access
- • Stayed 1 night
- • Submitted via mobile
Clean and nice
Food breakfast
Stayed in January 2025
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Reviewed: 22 January 2025
Barbara
Ireland2 reviews10“Great hotel, good location, good price, great staff”- • Leisure trip
- • Family with young children
- • Corner Queen Studio with City View
- • Stayed 3 nights
- • Submitted via mobile
At a push, sometimes the wait for the lift, if you were in a hurry, but it didn't make or break our stay
The breakfast was great - good selection always kept topped up and great staff to keep it flowing smoothly. We were at breakfast every morning around 7.30 and it wasn't crazy busy. The waffle station downstairs is great too. The room was exactly what was on the website - very often they're not! Really clean, with a kitchenette, coffee maker, fridge freezer. Comfy bed too. The lifts were just outside our door and we never heard them. Lifts were a bit slow in the morning between 9 and 10am, but the longest wait we had was 10 minutes. Really lovely helpful staff, great location, close to subway, 10 mins walk to grand central for LIRR. We loved our 3 nights and would definitely book again.
Stayed in January 2025
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Reviewed: 17 January 2025
Miguel
United States3 reviews1.0Very poor- • Leisure trip
- • Group
- • Queen Studio Suite
- • Stayed 3 nights
The amenities, the long line to wait for the elevator the organization when a elevator was broken with people inside.
Nothing
Stayed in December 2024
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Reviewed: 15 January 2025
Mary
United States1 review10“Looking forward to another visit”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted via mobile
I liked everything.
The location was excellent. Staff were very attentive.
Stayed in January 2025
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Reviewed: 13 January 2025
Lois
United States2 reviews1.0“Ok to rent for 2 people, but not 3 or more”- • Leisure trip
- • Group
- • Queen Studio Suite with City View
- • Stayed 2 nights
- • Submitted via mobile
We rented a room for 3 people, which has a double bed and pull out single bed from a love seat sofa. The mattress on this bed was thin and my sister, who was sleeping there, could feel the springs under her so she was very uncomfortable. I asked the hotel personnel if they could bring an extra mattress to put on top of the thin mattress but there were no mattresses. They should not be stating the room can fit three people when it actually fits 2 people. I am going to complain to corporate as I was very unhappy with this room.
Breakfast, clean, nice staff
Stayed in January 2025
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Reviewed: 7 January 2025
Sora
United Kingdom7 reviews1 helpful vote5.0“If you have little bit more budget or don’t mind staying little bit further, find somewhere else.”- • Leisure trip
- • People with friends
- • Queen Studio Suite
- • Stayed 14 nights
- • Submitted via mobile
First of all, there is not enough space to have breakfast. After the first couple of days, I and my friend gave up having breakfast. We also saw lots of people take some fruits to their room as there aren’t many tables to sit. Getting elevator is also nightmare, especially in the morning. Room cleaning wasn’t good either, never hoovered the floor. Never got enough towels and etc, whilst we paid the full price.
The location is great. Free coffee is available.
Stayed in January 2025
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Reviewed: 4 January 2025
Katelyn
Ireland1 review10Exceptional- • Leisure trip
- • Family with young children
- • Corner Queen Studio with City View
- • Stayed 7 nights
- • Submitted via mobile
I liked the hotel room views and cleanliness also perfect location..found staff very helpful and breakfast was lovely.
Stayed in January 2025
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Reviewed: 31 December 2024
Joanna
Australia2 reviews5.0“Excellent location - quite comfortable but some facilities not perfect”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 6 nights
- • Submitted via mobile
Staff not very helpful - had to report three times on seperate occasions an alarm in the fire board ? Eventually we had a fire alarm in the middle of the night and until the end not a lot of information provided. Lift system is absolutely chaotic. Breakfast needs a better system
Location excellent
Stayed in December 2024
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Reviewed: 19 December 2024
Hayden
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Queen Studio Suite - Hearing Access
- • Stayed 2 nights
- • Submitted via mobile
Everything seemed good too me
That it was right on time square!
Stayed in December 2024
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Reviewed: 11 December 2024
Hilda
United States37 reviews2 helpful votes6.0“ok”- • Leisure trip
- • Group
- • Queen Studio Suite with City View
- • Stayed 3 nights
reserved a room with city view and NOT assigned the correct room.
Stayed in December 2024
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Reviewed: 3 December 2024
Emanuel
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Queen Studio Suite with City View
- • Stayed 3 nights
- • Submitted via mobile
....
Perfect room very cosy great bed and breakfast exceptional for a couple days is great, for explore times square & manhattan..very centric
Stayed in December 2024
