Reviews of Iberostar Waves Berkeley Shore 4 stars
1610 Collins Avenue, Miami Beach, FL 33139, United States
#72 of 222 hotels in Miami Beach
Guests' ChoiceReview score
Based on 484 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.4
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Location
9.2
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Facilities
8.1
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Staff
8.3
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Value for money
7.7
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Free WiFi
8.2
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Reviewed: 7 April 2023
Migdalia
United States1 review3.0Poor- • Leisure trip
- • Couple
- • Premium King Accessible
- • Stayed 5 nights
The rooms didn't get cleaned til late in the day, several times we wanted to rest and had to wait or even asked them to bypass. The rooms don't have any space to put clothing or personal items. no coffee service, Restaurant breakfast was cold and expensive. Went elsewhere to eat.
Stayed in April 2023
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Reviewed: 3 April 2023
Tymia
United States2 reviews10“it was clean and I slept very good”- • Leisure trip
- • People with friends
- • Premium King
- • Stayed 4 nights
- • Submitted via mobile
everything
Stayed in April 2023
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Reviewed: 27 March 2023
Thomas
Peru7 reviews2 helpful votes5.0Passable- • Leisure trip
- • Family with young children
- • Premium King Accessible
- • Stayed 1 night
- • Submitted via mobile
No hotel chairs at the beach. No breakfast included. No free water. We arrived late, around 9 pm, because of a flight cancellation and could not get any later check out than 11 am?
It was clean.
Stayed in March 2023
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Reviewed: 26 March 2023
Hindocha
United Kingdom8 reviews10“very good 3 day stay. the location was really good good breakfast too”- • Leisure trip
- • Couple
- • Premium King
- • Stayed 3 nights
- • Submitted via mobile
great location clean and very good staff
Stayed in March 2023
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Reviewed: 15 March 2023
Christian
Chile3 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Premium King
- • Stayed 2 nights
noisy room... we feel water running from upstairs
Stayed in March 2023
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Reviewed: 13 February 2023
Jelena
Sweden3 reviews2 helpful votes4.0“Unpleasant experience and very disappointing”- • Leisure trip
- • Group
- • Premium King
- • Stayed 6 nights
We booked 3 rooms. In two rooms air-conditioning was broken, additionally in one the the two rooms, a sharp edge of the bed's corner cut one of our friend's leg. So we had to move from the 2 rooms ( I personally had to move at 2 AM, it was 16 degrees in the room with water covering all the surfaces ). There were bedbugs in all three rooms. 3 guests (out of 6 ) had bites, every morning new bite. Hotel manager ignored our complaint. Additionally, hotel manager booked for us and received the payment from us (cash) for our excursion, however, the manager disinformed us about the excursion details. We missed the excursion (that was booked for my Birthday). The manager refused to return the money... After expressing several times our disappointment..., the hotel manager finally agreed to give us 20% discount on the final bill.
Service by hotel restaurant staff. Location.
Stayed in November 2022
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Reviewed: 5 February 2023
Emre
Turkey10 reviews2 helpful votes10“We would definetely stay here again.”- • Leisure trip
- • Family with young children
- • Premium City View Double Queen
- • Stayed 6 nights
- • Submitted via mobile
Cleaning can be improved.
Great location, great staff, easy access to the beach and free beach chairs were convenient.
Stayed in February 2023
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Reviewed: 2 February 2023
Jelena
United States2 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Premium King
- • Stayed 2 nights
- • Submitted via mobile
The pool was cold every time we tried it. No specific instructions how to get to the private beach. Also the parking was so complicated, on our last day they just brought our car out without asking and then told us that we need to get our car by 2pm or they will charge us for one more night,but previously they told us that we can leave our car with them as long as we want.
The location is good, the staff is very friendly. Rooms are clean
Stayed in February 2023
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Reviewed: 1 February 2023
Heather
United States19 reviews2 helpful votes3.0“pool was nice, room was meh”- • Leisure trip
- • Solo traveller
- • Premium Queen
- • Stayed 1 night
- • Submitted via mobile
loud in the morning, staff was minimally helpful
location
Stayed in January 2023
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Reviewed: 17 January 2023
Lorraine
United States1 review10“Great hotel.”- • Leisure trip
- • Family with young children
- • Premium King
- • Stayed 1 night
- • Submitted via mobile
It was great and will stay there again. Staff is excellent.
Great location. Nice room. Restaurant was expensive.
Stayed in January 2023
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Reviewed: 5 January 2023
Jose
United Kingdom8 reviews10“Lovely staff, amazing location, reasonable price, excellent food, very clean.”- • Leisure trip
- • Solo traveller
- • Premium King
- • Stayed 2 nights
- • Submitted via mobile
nothing.
everything.
Stayed in January 2023
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Reviewed: 23 November 2022
Jesus
Mexico53 reviews4 helpful votes10“perece to visit Miami”- • Leisure trip
- • Couple
- • Premium City View Double Queen
- • Stayed 2 nights
- • Submitted via mobile
need one bell boy
location is great
Stayed in November 2022
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Reviewed: 28 October 2022
Ibtesam
Saudi Arabia21 reviews4 helpful votes6.0“not bad but has to be improved”- • Leisure trip
- • Family with young children
- • Premium Queen
- • Stayed 2 nights
- • Submitted via mobile
there wasn’t front desk at the weekend nights!!! No one’s answers our phone calls at night even in emergencies! no water complementary or mini bar as other hotels!! hotel guests cannot stay outdoors!!! many things has to be fixed
the location and front desk staff and concierge
Stayed in October 2022
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Reviewed: 27 September 2022
Mikeisha
United States2 reviews10Exceptional- • Leisure trip
- • Couple
- • Premium City View Double Queen
- • Stayed 1 night
- • Submitted via mobile
parking
rooftop bar & pool
Stayed in July 2022
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Reviewed: 27 September 2022
Lambertus
Andorra88 reviews16 helpful votes6.0“you’re paying for the location”- • Leisure trip
- • Couple
- • Premium City View King
- • Stayed 3 nights
- • Submitted via mobile
extremely noisy room (we couldn’t sleep during our stay), the elevators didn’t work most of the time, it’s an odd floor layout
great location and super friendly and attentive staff
Stayed in September 2022
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Reviewed: 20 September 2022
Frank
United States4 reviews10“I will definitely be coming back”- • Leisure trip
- • People with friends
- • Premium King
- • Stayed 5 nights
- • Submitted via mobile
everything staff was wonderful really
Stayed in September 2022
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Reviewed: 12 September 2022
Lee
United States11 reviews5 helpful votes10“My stay was amazing!”- • Leisure trip
- • Solo traveller
- • Premium King
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location,friendly staff,small but comfy room.
Stayed in September 2022
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Reviewed: 2 September 2022
Andrese
United States2 reviews10“1 -10 I give it a 9 1/2”- • Business trip
- • Family with young children
- • Premium Queen
- • Stayed 2 nights
- • Submitted via mobile
Make the pool area a lot neater and cleaner people are putting their cigarette butts out and leaving them there under the chairs which I thought was gross
The breakfast was very good I like that we got 20% off every morning and the staff that waited on us every morning just was excellent like they were family they remember us and showed us so much love
Stayed in August 2022
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Reviewed: 30 August 2022
Jay
United States6 reviews1 helpful vote10“Good time!”- • Leisure trip
- • Couple
- • Side Ocean View with Balcony King
- • Stayed 2 nights
- • Submitted via mobile
The location is excellent and the staff was very accommodating! The rooms look just as advertised.
Stayed in August 2022
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Reviewed: 6 July 2022
Daniel
United States7 reviews10“great place to stay. Would definitely come back.”- • Leisure trip
- • Couple
- • Premium King
- • Stayed 3 nights
- • Submitted via mobile
very clean, tasty breakfast, great location.
Stayed in July 2022
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Reviewed: 5 July 2022
Mila
Canada10 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • People with friends
- • Premium City View Double Queen
- • Stayed 4 nights
- • Submitted via mobile
We had left some dirty towels for change and the staff just picked it up, folded it and out it back on the counter, toilet paper was not refilled, we had to call reception. And ask for those things to be done.
The location was nice
Stayed in July 2022
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Reviewed: 24 June 2022
Dina
United States1 review1.0“Couldn’t wait to leave.”- • Leisure trip
- • Couple
- • Premium King
- • Stayed 1 night
- • Submitted via mobile
Outside the property they were tampons garbage and people urinating in the valet parking lot as well as a homeless man eating right in front of the hotel. It was disgusting and did not feel safe!!
staff
Stayed in June 2022
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Reviewed: 20 June 2022
Pablo
Chile9 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Premium City View Double Queen
- • Stayed 6 nights
- • Submitted via mobile
This is just nitpicking, but the coffee capsules replenishment was not very consistent
Great location and amazing staff who were very helpful. I definitely would stay again at the hotel
Stayed in June 2022
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Reviewed: 18 May 2022
Anandy
United States2 reviews6.0Pleasant- • Leisure trip
- • Group
- • Premium King Accessible
- • Stayed 3 nights
- • Submitted via mobile
The carpet in the rooms smell bad! When they would clean the rooms they would not take out the trash.
Stayed in May 2022
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Reviewed: 15 May 2022
Alisha
United States6 reviews5.0“Great location, stay was ok at this hotel..”- • Leisure trip
- • Family with young children
- • Premium King
- • Stayed 3 nights
- • Submitted via mobile
We had 3 rooms, one room the bed was comfortable. The other 2 rooms the beds were not. We had to get Ice from the 4th floor and when it was empty had to go the bar, which sometimes they acted like it was a problem. Had to buy a coffee, cause the machine in the room didn't work.
The location
Stayed in April 2022
