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  5. Reviews of Inn at the Colonnade Baltimore - A DoubleTree by Hilton Hotel

Reviews of Inn at the Colonnade Baltimore - A DoubleTree by Hilton Hotel 4 stars

4 West University Parkway, Baltimore, MD 21218, United States

#26 of 57 hotels in Baltimore

Guests' Choice

Review score

Based on 187 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.3

  • Free WiFi

    6.0

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Showing 76 – 100

  • Reviewed: 18 December 2022

    3.0
    A shadow of its former glorious hotel - bitterly disappointed for the price
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    In the following I don't wish to complain about any of the Colonnade staff who were welcoming and helpful. However, I simply couldn't believe how the former excellent restaurant area has been reconfigured into a basic "cafeteria-style" open-plan area contiguous with the lobby where, had I wished to enjoy an evening meal, I'd be basically sitting in full view of the bar and arriving guests. No privacy, no style. As I stood waiting to be seated, the waiter thrust a menu in my general direction as he hurried to simultaneously serve people in the bar. When I asked at reception whether there were suitable restaurants nearby, she sighed in sympathy and admitted the place has suffered greatly due to the pandemic. The bedrooms are still luxurious and spacious but why pretend this place is a first class hotel and charge the same when it has clearly gone downhill - disappointed and poor value for money. For this price it desperately needs a proper restaurant, not something like one witnesses at cheap airport hotels.

    The Inn at the Colonnade is the default place to stay for visitors to Johns Hopkins University and the famous Space Telescope Science Institute. Within walking distance of both, it's an obvious choice. I stayed there numerous times in the 1990s and early 2000s and enjoyed its spacious rooms and wonderful restaurant. This was my first visit since the pandemic and I was shocked to see how the place has deteriorated as a first class hotel.

    Stayed in December 2022

  • Reviewed: 15 December 2022

    6.0
    Ok for location but all the rest rather mediocre
    • Business trip
    • Solo traveller
    • King Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 3 nights

    * Bedroom air conditioning gave me a sore throat * Furniture and generally the facilities are a bit old and shabby * Grumpy staff

    * Spacious rooms * Location next to Johns Hopkins campus (if that matters to you) * Breakfast was good but not included in room price

    Stayed in December 2022

  • Reviewed: 18 November 2022

    5.0
    Generally disappointing and although the bed was comfortable and the room clean, it did not hold up to ratings.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    While the person who checked us in was pleasant and doing her best, other staff members were only lukewarm in atIt seems that the hotel serves as more of a residence now than a hotel. There are almost no nearby restaurants and the breakfast offering was extremely limited It was difficult for the front desk to find someone to take bags up to the room as staff appears to be extremely limited. The garage beneath the hotel is open and without any barriers and unattended so anyone who wanted to wander down into it off the street could do so. There is no valet parking and it isn’t clear where to park if a guest vs parking for residents as no instructions are given. As an older woman doing this alone, I didn’t feel entirely safe. There wasn’t a single towel rack or even a hook in the bathroom and there was no way to block the drain in the tub to hold bath water. As well no grab bar for a senior is present nor was there a bath mat or anything in the tub to prevent someone from slipping. All in all I was extremely surprised at the high rating this hotel receives and suspect that these come from past visits when the hotel was more of a full service place which it no longer is.

    The location

    Stayed in November 2022

  • Reviewed: 30 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Paper coffee cup in room with coffee maker had been used.

    Location to John's Hopkins University. Very quiet, clean, and safe . Jomah at the front desk was wonderful. She was courteous, polite, and extremely helpful.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    2.0
    Terrible Experience and definitely not worth what I paid
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a continuous noise.That kept my guest and I up all night long into the morning. We reported the issue but the noise didn't stop. In the parking garage my guest parking ticket wouldn't work. And the ticket was validated

    Nothing I will never stay there again

    Stayed in October 2022

  • Reviewed: 10 October 2022

    10
    Great property located near Homewood Field.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location and staff was great

    Stayed in October 2022

  • Reviewed: 29 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff was very friendly and they upgraded us to a suite. The beds were very comfortable and the room service breakfast was prompt and tasty.

    Stayed in August 2022

  • Reviewed: 12 September 2022

    2.0
    good be cleaner
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    hair on bathroom wall and floor

    nice front desk help

    Stayed in September 2022

  • Reviewed: 3 September 2022

    10
    Well located property with excellent staff. Particularly the manager on duty Wednesday evening who went above and beyond
    • Leisure trip
    • Solo traveller
    • King Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    a bit expensive

    clean and well located

    Stayed in September 2022

  • Reviewed: 23 August 2022

    10
    Fantastic!
    • Leisure trip
    • Solo traveller
    • King Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast and Wifi could have been complimentary.

    Front desk was always very helpful and sociable. Meals were very good.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    5.0
    I was very disappointed with this hotel. not up to standards of hilton.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    lobby was sparce. large areas without furniture. lobby looked old. no pool.

    was supposed to be close enough to walk to art museum but really too far away.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    The room

    Stayed in July 2022

  • Reviewed: 7 July 2022

    10
    A very pleasant stay in a good, clean hotel.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wonderful and helpful staff. Lovely place. Very clean. Would stay here again. The cookies were great too.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    4.0
    outdated and cigarette smelling room. Too expensive for what you get.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    this hotel takes advantage of being the only hotel in the area (closet to John’s Hopkins), and charges way too much for rooms that are outdated, smelly and providing the bare minimum.

    location

    Stayed in June 2022

  • Reviewed: 25 June 2022

    6.0
    A convenient short stay. I should have been told in advance of the breakfast charges.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When booking the hotel, I choose the room rate with breakfast included. upon checking out, I was charged for USD59 for breakfast. Staff later told me that they could only deduct USD20 from the breakfast charge. Upon further checking, they told me again that since I booked from Booking.com, they could only deduct USD14.

    very convenient to visit Johns Hopkins University.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    clean, convenient

    Stayed in June 2022

  • Reviewed: 28 August 2023

    7.0
    Second time staying, great staff and super convenient parking and location
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some things feel a little dingy

    Great staff, good location, good bar and breakfast

    Stayed in August 2023

  • Reviewed: 21 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that they charge me 43$ for nothing

    Stayed in June 2022

  • Reviewed: 9 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 30 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 20 January 2025

    9.0
    Frei was wonderful! I asked for adjoining rooms which we got.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 6 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 2 December 2024

    8.0
    Thank you for your hospitality!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 27 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

Showing 76 – 100

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