4 West University Parkway, Baltimore, MD 21218, United States
#26 of 57 hotels in Baltimore
Guests' ChoiceBased on 187 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.0
Staff
8.9
Value for money
7.3
Free WiFi
6.0
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End of dialog contentReviewed: 18 December 2022
Richard
United KingdomIn the following I don't wish to complain about any of the Colonnade staff who were welcoming and helpful. However, I simply couldn't believe how the former excellent restaurant area has been reconfigured into a basic "cafeteria-style" open-plan area contiguous with the lobby where, had I wished to enjoy an evening meal, I'd be basically sitting in full view of the bar and arriving guests. No privacy, no style. As I stood waiting to be seated, the waiter thrust a menu in my general direction as he hurried to simultaneously serve people in the bar. When I asked at reception whether there were suitable restaurants nearby, she sighed in sympathy and admitted the place has suffered greatly due to the pandemic. The bedrooms are still luxurious and spacious but why pretend this place is a first class hotel and charge the same when it has clearly gone downhill - disappointed and poor value for money. For this price it desperately needs a proper restaurant, not something like one witnesses at cheap airport hotels.
The Inn at the Colonnade is the default place to stay for visitors to Johns Hopkins University and the famous Space Telescope Science Institute. Within walking distance of both, it's an obvious choice. I stayed there numerous times in the 1990s and early 2000s and enjoyed its spacious rooms and wonderful restaurant. This was my first visit since the pandemic and I was shocked to see how the place has deteriorated as a first class hotel.
Stayed in December 2022
Reviewed: 15 December 2022
Michele
United Kingdom* Bedroom air conditioning gave me a sore throat * Furniture and generally the facilities are a bit old and shabby * Grumpy staff
* Spacious rooms * Location next to Johns Hopkins campus (if that matters to you) * Breakfast was good but not included in room price
Stayed in December 2022
Reviewed: 18 November 2022
Elizabeth
United StatesWhile the person who checked us in was pleasant and doing her best, other staff members were only lukewarm in atIt seems that the hotel serves as more of a residence now than a hotel. There are almost no nearby restaurants and the breakfast offering was extremely limited It was difficult for the front desk to find someone to take bags up to the room as staff appears to be extremely limited. The garage beneath the hotel is open and without any barriers and unattended so anyone who wanted to wander down into it off the street could do so. There is no valet parking and it isn’t clear where to park if a guest vs parking for residents as no instructions are given. As an older woman doing this alone, I didn’t feel entirely safe. There wasn’t a single towel rack or even a hook in the bathroom and there was no way to block the drain in the tub to hold bath water. As well no grab bar for a senior is present nor was there a bath mat or anything in the tub to prevent someone from slipping. All in all I was extremely surprised at the high rating this hotel receives and suspect that these come from past visits when the hotel was more of a full service place which it no longer is.
The location
Stayed in November 2022
Reviewed: 30 October 2022
Shad
United StatesPaper coffee cup in room with coffee maker had been used.
Location to John's Hopkins University. Very quiet, clean, and safe . Jomah at the front desk was wonderful. She was courteous, polite, and extremely helpful.
Stayed in October 2022
Reviewed: 10 October 2022
Petrena
United StatesThere was a continuous noise.That kept my guest and I up all night long into the morning. We reported the issue but the noise didn't stop. In the parking garage my guest parking ticket wouldn't work. And the ticket was validated
Nothing I will never stay there again
Stayed in October 2022
Reviewed: 10 October 2022
Tina
United StatesLocation and staff was great
Stayed in October 2022
Reviewed: 29 September 2022
Katherine
United StatesNothing
The staff was very friendly and they upgraded us to a suite. The beds were very comfortable and the room service breakfast was prompt and tasty.
Stayed in August 2022
Reviewed: 12 September 2022
Susan
United Stateshair on bathroom wall and floor
nice front desk help
Stayed in September 2022
Reviewed: 3 September 2022
Len
United Statesa bit expensive
clean and well located
Stayed in September 2022
Reviewed: 23 August 2022
Preksha
IndiaThe Breakfast and Wifi could have been complimentary.
Front desk was always very helpful and sociable. Meals were very good.
Stayed in August 2022
Reviewed: 2 August 2022
Donna
United Stateslobby was sparce. large areas without furniture. lobby looked old. no pool.
was supposed to be close enough to walk to art museum but really too far away.
Stayed in July 2022
Reviewed: 24 July 2022
Tay
United StatesEverything was good
The room
Stayed in July 2022
Reviewed: 7 July 2022
Sarah
United StatesWonderful and helpful staff. Lovely place. Very clean. Would stay here again. The cookies were great too.
Stayed in July 2022
Reviewed: 26 June 2022
Maria
United Statesthis hotel takes advantage of being the only hotel in the area (closet to John’s Hopkins), and charges way too much for rooms that are outdated, smelly and providing the bare minimum.
location
Stayed in June 2022
Reviewed: 25 June 2022
Wai
Hong KongWhen booking the hotel, I choose the room rate with breakfast included. upon checking out, I was charged for USD59 for breakfast. Staff later told me that they could only deduct USD20 from the breakfast charge. Upon further checking, they told me again that since I booked from Booking.com, they could only deduct USD14.
very convenient to visit Johns Hopkins University.
Stayed in June 2022
Reviewed: 23 June 2022
Graziano
United Statesnothing
clean, convenient
Stayed in June 2022
Reviewed: 28 August 2023
Anonymous
United StatesSome things feel a little dingy
Great staff, good location, good bar and breakfast
Stayed in August 2023
Reviewed: 21 June 2022
Anonymous
United StatesI didn’t like that they charge me 43$ for nothing
Stayed in June 2022
Reviewed: 9 February 2025
Kexin
United StatesThere are no comments available for this review
Stayed in January 2025
Reviewed: 30 January 2025
Loren
CanadaThere are no comments available for this review
Stayed in December 2024
Reviewed: 20 January 2025
Denise
United StatesThere are no comments available for this review
Stayed in January 2025
Reviewed: 6 December 2024
Moshe
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: 2 December 2024
Josephine
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: 27 October 2024
Stephen
United StatesThere are no comments available for this review
Stayed in October 2024
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