371 Riverview Drive, Jekyll Island, GA 31527, United States
#5 of 16 hotels in Jekyll Island
Guests' ChoiceBased on 158 hotel reviews
8.4Cleanliness
9.1
Comfort
8.8
Location
9.6
Facilities
8.5
Staff
8.5
Value for money
7.7
Free WiFi
9.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 April 2023
Robert
CanadaThe main dinning room was closed
Beautiful location
Stayed in April 2023
Reviewed: 9 March 2023
John
United StatesBetter selection of items
We ate at the wharf for breakfast and it was excellent. Our waitress April was very good.
Stayed in March 2023
Reviewed: 16 February 2023
Keiper
United Statesnothing!
The beach, the restaurants, bike trails
Stayed in February 2023
Reviewed: 10 January 2023
Kristi
United StatesHonestly loved everything.
Beautiful property, atmosphere and grounds. So much history. Tours available. Walking trails and restaurants on the grounds.
Stayed in January 2023
Reviewed: 20 December 2022
Don
United Statesnothing
it had an old Southern Charm
Stayed in December 2022
Reviewed: 2 December 2022
Michael
United Statesnone
Beautiful property in the heart of the historic district. We recommended the hotel to a few family members.
Stayed in November 2022
Reviewed: 29 November 2022
Earl
United Statesbathrooms too small
It is beautiful !! and a lot of history there.
Stayed in November 2022
Reviewed: 21 November 2022
Lisa
United StatesWe wish we could have stayed longer!
Dinner at Eighty Ocean Club was really good, excellent variety, gluten free options and beautiful atmosphere. We went to the Pantry for Coffee & pastry. Quick and good muffins, bagels etc. Beautifully decorated for Christmas holidays.
Stayed in November 2022
Reviewed: 21 November 2022
Gene
United Statesnothing to report.
loved this historical jewel in every way.
Stayed in November 2022
Reviewed: 28 June 2022
Andrew
United StatesThe hotel is old, over 100 years old so please keep in mind that the halls can get noisy. We did have a few rambunctious children that ran up and down the halls but that is to be expected during the summer. You just need to realize that it is an old historic hotel and not everything is brand new! We did visit at a time when I think there are some shortages so they were out of a few things but that is not the fault at the hotel again it did not hinder our state or our love for the place.
Breakfast was wonderful, we loved dining in the Grand Dining Room. The property is truly amazing and should be a must see for everyone. It was on our Bucket List and it did not disappoint. The resort offers so much to do and is so fun we really did not want to leave. We took the hotel tour, rode bicycles throughout the property and laid by the pool ordering drinks from the bar and the not to be missed chicken sandwich. We meandered through the shops and watched the wildlife. The setting is absolutely Idealic.
Stayed in June 2022
Reviewed: 21 June 2022
Nadine
United StatesPaid top dollar for small breakfast because I couldn’t get breakfast plan cause I booked with third party. Pool area very crowded, water real warm, and room wasn’t ready when promised because of staffing problems, when ready was not that satisfactory to me like Hampton Inns were very clean. We would not stay here again.
We liked the museum trolly tour and got a lot of history facts of how Jekyll Island came about
Stayed in June 2022
Reviewed: 30 May 2022
Daniel
United StatesThe room smelled moldy and was way overpriced. There were no outlets, and we stayed 3 nights and never received service.
The location and history of the resort
Stayed in May 2022
Reviewed: 22 April 2022
Joan
United Statesoverpriced. indifference of staff. poor quality of restaurants
history and views
Stayed in April 2022
Reviewed: 25 June 2022
Anonymous
United Stateswish we could have had a roll away cot
the charm
Stayed in June 2022
Reviewed: 4 August 2022
Anonymous
United Statesit would have been nice if the grand ballroom had been open for dinner. I have stayed here in the past and that was my favorite part… the dining experiences! my daughter drove up from Jacksonville to take me to dinner on my birthday Monday night August 1. we were directed to the wharf. it was absolutely the worst birthday dinner I have ever had in my life!! I do not mind paying $32 for a dinner but when I could have better food at McDonald’s it’s pretty disappointing. The staff was not at all educated on the product how to serve and we literally waited a half an hour before we could even order. The food was horrible the shrimp are not cleaned they wanted $48 for a dozen oysters!! I am a fine dining waitress and I expect to pay fine dining prices but that my friend is price gouging!!! I wanted to order the pasta with shrimp instead of blackened redfish. I am not a fan of red fish and I do not like fish with pasta I like shellfish with pasta they refused to make it for me. my beer was skanky I was still charged for it and the wine list did not accommodate as they were out of everything I ordered. I felt so sorry for my daughter she wanted so badly to take me out for a nice meal and we both left crying
it was like being in a fairytale and going back in time. The staff was magnificent!! Sophia at the pantry was the sweetest of ALL!!
Stayed in August 2022
Reviewed: 10 September 2024
Jerry
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: 25 June 2024
Suzanne
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 May 2024
Robert
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 19 April 2024
Karen
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 11 January 2024
Monica
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 November 2023
Debra
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 13 November 2023
Evette
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 September 2023
Emilio
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 4 August 2023
Robert
United StatesThere are no comments available for this review
Stayed in August 2023
Kirkby Lonsdale, UK
Steineberg, Germany
Achladi, Greece
Prague, Czech Republic
Längenfeld, Austria
Locarno, Switzerland
Livigno, Italy
Tsaghkadzor, Armenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content