The heater/ AC leaked and there was water on the floor. And I kept finding ants in the room.

The bed was comfortable and the location was great!

Stayed in April 2025

Room with hot tub was nice

Room

Stayed in February 2025

The room smelled very smokey...very!

The location is wonderful and shuttles were offered to Frankenmuth.

Stayed in February 2025

Fix door jam to room. You could see outside from inside the room. The jacuzzi needed to be cleaned before we used it.

Size of room, friendliness of staff

Stayed in January 2025

Room was COLD, never warmed up. Set the heater on full for 81 degrees all night, don’t think it was over 60 when I got up in the morning.

Breakfast was good, location and price were good.

Stayed in December 2024

Looked very dated from the inside.

Looked nice from the outside.

Stayed in November 2024

Towels were missing on arrival, soap was 1/4 the size of a usual hotel size, beds were hard and lamp was missing the knob. You could flip over backwards in the office type chair in the room. Desk clerk did replace the chair and lamp.

Stayed in November 2024

Parking lot was kinda dark No mini fridge in the room

Close to shopping

Stayed in November 2024

Restaurant food, size of bed pillows

Stayed in November 2024

..

my girl at the desk

Stayed in September 2024

Didn't like being on second floor and climbing stairs

Breakfast was good but it could have been warmer

Stayed in September 2024

Could’ve been cleaner. Not enough recepticals & the door had a big gap

Location

Stayed in September 2024

We booked a 3-bed room. When we got there, the girl at the desk said they were all full. I said that we booked it through Booking.com and she said they had been having trouble with Booking.com and that they only had a 2-bed room. It was me and my two sisters. The room was small, too small for three people. The bathroom was the tiniest I had ever seen in a motel or hotel. The refrigerator in the room didn't work so we couldn't keep our waters cold. You had to go into the other motel building to get ice. There were two buildings -- the one in front was much much nicer and the one we stayed in was run down and kind of dingy. Really disappointing.

The bed was comfortable, the television worked.

Stayed in July 2024

Breakfast was weak at best. As MOST hotels do, they skim by on a CHEAP breakfast budget that provides minimal quality food. The take on this is..... Just being able to promote that you provide breakfast within the cost of the lodging fees. Doesn't say or mean " quality" but it is what it is.... Most hotels are cheap when it comes to a continental breakfast type offering. Unfortunately, breakfast is important to most travelers when starting their day off right after lodging at YOUR location. Then provide them with some quality so they'll return. We ALWAYS consider the breakfast offering when booking lodging. It matters. Chances are... we wouild have to reconsider our options for lodging the next time around. I speak truth and speak it for many travelers. Check this out..... FOR EVERY SATISFIED CUSTOMER THEY TELL A MINIMUM OF FOUR OTHERS WHO SEEK TRAVEL LODGING INFORMATION. FOR EVERY DISATISFIED CUSTOMER, THEY TELL ELEVEN WHO TELL ELEVEN MORE WHO TELL ELEVERN MORE AND ON AND ON..... Want good recommendations, give customers what they want. AND.... put yourself in our place as customers, YOU would want the same, right? Treat others as YOU would like to be treated. Quality is best... over dissatisfied chatter.

basic accommodations provided by most hotels are all about the same. Nothing special here.....

Stayed in July 2024

The matresses could be a bit softer

The cleanliness, price and location

Stayed in June 2024

The price was way too high for the size of the room

The location and the staff were great

Stayed in May 2024

Price is a little high for the condition and cleanliness of the rooms. And there was something on the floor that resembled dog feces. The toilet didn’t look very clean.

Close to the expressway, pet friendly, pleasant and helpful staff, easy of reserving room. Felt safe in your hotel.

Stayed in May 2024

Blankets on bed

Stayed in March 2024

Very dated for the price you pay. Needed some TLC in the rooms

The front desk people were very helpful and nice.

Stayed in December 2023

Worn out, no updates. Ants 🐜 in the bed on the previous stay, had to change rooms

Fine on both.

Stayed in October 2023

Card was double charged and was told I had to wait a few days for the pre authorization to drop off. Pre authorization should be dropped as soon as the room has been paid at check in not double charged and making customers jump hoops and wait to get it back. Very poor business practice

Location was great for shopping birch run and frankenmuth

Stayed in November 2023

Room could have been cleaner. Sheets could been cleaner.

Location

Stayed in October 2023

The light did not work properly. No switch at the door. The door had gaps. The pet charge was a bit high for having no carpeting. There was a preying Mantis in our room which creeped my daughter out.

We got a room.

Stayed in September 2023

Could use a little more cleaning.

Bed was comfortable

Stayed in September 2023