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  5. Reviews of Hotel Marcel New Haven, Tapestry Collection By Hilton

Reviews of Hotel Marcel New Haven, Tapestry Collection By Hilton 4 stars

500 Sargent Drive, New Haven, CT 6511, United States

#3 of 10 hotels in New Haven

Guests' Choice

Review score

Based on 351 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    8.1

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    Nothing, it was all great.

    I am a big fan of Marcel Breuer so I always wanted to stay here and it was worth it. Beautifully designed and such a cool and unique space.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Great (even for New Haven).
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk and restaurant staff were very helpful and friendly. Thank you.

    Stayed in December 2023

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t get CBS on the television

    Almost everything

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    I would stay again if I was in New Haven.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Felt safe for a city location from the moment I parked my car in the well lit parking lot. Clean comfortable room.

    Stayed in November 2023

  • Reviewed: 15 October 2023

    8.0
    Wonderful building, quiet rooms, great location, price excellent, staff very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Only minor details - shower was quite puny, not enough places to hang all the towels

    Fabulous building, very clean, good sized room, staff excellent, delicious breakfast, super location, brilliant shuttle service, free parking

    Stayed in October 2023

  • Reviewed: 28 September 2023

    9.0
    Fantastic hotel in an architectural icon.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The location is very convenient to the highway and 5 minute drive from downtown but not really walkable to anything - except Ikea! I had an interior room which was very large but the window faced an air shaft and there was really no natural light. I’d pick a room facing the water next time.

    Hotel Marcel is a stylish, mod, hotel with very friendly staff. Love that the old Marcel Breuer/Pirelli Tire building has been repurposed! It is an icon of brutalist architecture which the hotel celebrates and amplifies in the design throughout. And - it’s the first completely solar powered hotel in the country. Wow. The rooms are clean, quiet and well appointed. Yhr beds are comfy, the down pillows are perfect, and the lighting is really well done. The restaurant/bar downstairs has a great menu - if a little pricey, and the food the was delicious. I would definitely stay again

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    Staying Here is a Treat
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    We love this place. It is a treat staying in this historic, quirky, and lovingly restored mid-20th-century modern hotel. The rooms are tranquil and comfortable.

    Stayed in August 2023

  • Reviewed: 18 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Everything

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    I enjoyed my stay at the Hotel Marcel and am looking forward to my next visit.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    To be frank, the location is inconvenient. If you do not have a car, you'll need to use the (excellent) hotel shuttle. Appropriately, the shuttle is an EV making for a pleasantly quiet ride.

    The staff were excellent. They took a lot of pride in their hotel and in their ability to help their guests. We felt welcome and cared for at the Hotel Marcel.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    I would stay at this Hotel again!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Food was boring! Staff were not very friendly. Eco friendly lighting was annoying, When turning on shower, water comes onto floor through door. Front desk couldn't tell me how many Hilton member points my stay was worth.

    Shades and privacy sheers were great! Hotel was quiet. Linen and pillows were quality. Most important room was clean! Location was convenient. Hotel layout was user friendly. Parking was adequate.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room design was very nice, though a little small. We had drinks at the bar which were very good. The bartender was very helpful and nice. We also had breakfast in the morning and it was also very good. I would recommend this hotel to everyone. My wife also enjoyed shopping at IKEA.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Wonderful stay , I would recommend
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, a new, modern hotel, spacious room and Bathroom

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Overall excellent!!!
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No microwave but they brought one up for me! Water pressure could of been better

    The electronic lights and curtain feature were great. Clean and nice.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Very attractive and comfortable hotel near downtown New Haven.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Bathroom is a little narrow, but that wasn't really a problem, just something I noticed. Really, I liked everything about this room. I would definitely stay here again and have already recomended it to friends.

    Very attractive reuse of a former office building. Excellent rooms, very comfortable bed, very efficient and quiet HVAC unit. Strong wifi signal, charming lobby decor. Location is pretty good - it is an easy drive to the Yale campus and the hotel is close to the historic Italian neighborhood and the Mexican food truck lineup along Long Point Park.

    Stayed in July 2023

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A - loved everything

    An architectural beauty - a converted brutalism office building into a hotel. Loved the windows where blue skies and clouds framed the view. If you can, get a room at end of the hallway (corner room) on top floor.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Beautiful, modern, and well-maintained hotel in New Haven.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    The front desk staff during check in was friendly but there could be a little more information on how to work the elevators with the room key. Fortunately, another guest helped, or we would have been stuck in the elevator. Once we understood how it worked, it was easy. Using the room key for the elevator was an extra layer of security for the guests, which was appreciated.

    The location was excellent as it was close to the Yale campus where my daughter is attending. The room overlooking the Wharf was beautiful. The beds were very comfortable and the room including the bathroom was extremely well maintained and clean.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Eco-friendly building with modern rooms, but the temperature of the rooms need to be lowered.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff in the restaurant were not friendly at breakfast, the tea was the worst tea I have ever had the displeasure of drinking in my life, and after one of the blackberries tasted like mold I could not bring myself to eat anymore. The room temperature only goes as low as 67°F, which is too warm for my liking when I sleep. Staff watched me struggle with the luggage cart that would not steer easily and offered no assistance.

    The room was clean and modern. There is a touchpad as you enter the room that controls the blinds, lights, and temperate of the room. Small details are what count sometimes, and having a bottle of liquid hand soap in the bathroom was a nice touch.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Expensive meal options, No continental breakfast

    Clean

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    Fun to be inside this famous building
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Service at breakfast was a little slow.

    I had always wanted to get a look inside this architectural masterpiece. I’m glad they didn’t try to make it into something it wasn’t. All was in keeping with the Breuer design.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Very nice accommodations, would definitely stay again if in the area.
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    perfect

    conveniently located near the Tweed Airport. In a safe neighborhood.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    9.0
    Amazing modernist building.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Breakfast a la carte very expensive for what it is.

    Modernist building. Good sized room. Hotel decoration/furniture.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    10
    It was a stand out experience in a stand out hotel - definitely not bland!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel itself is stunning and that made my stay an experience rather than simply a one night stopover. The staff were exceptionally engaging and genuine - it didn’t feel as though they were going through the motions. We had some lovely conversations and interactions.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Nice stay but Wi-fi not free.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The location is close to the highway, but coming from downtown Nee Haven was a little trickier. I don’t like that Hiltons don’t just have free WiFi guests can access. When someone is traveling, whether for business or pleasure, they want easily accessible internet without having to go through a bunch of extra steps. We pay enough for the stay, Wi-fi should be free.

    The rooms were very nice with high end amenities.

    Stayed in July 2023

  • Reviewed: 23 June 2023

    8.0
    Comfortable, convenient, a bit overpriced for what it is.
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was not friendly or helpful. I felt like I was inconveniencing them whenever I asked a question.

    Room was well equipped and comfortable, location was very convenient.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    worth it!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    the lights are a little difficult to manage in the room but once you get all the buttons it’s a nice perk.

    clean. updated. convenient.

    Stayed in June 2023

Showing 76 – 100

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