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  5. Reviews of Microtel Inn by Wyndham University Place

Reviews of Microtel Inn by Wyndham University Place 2 stars

132 East McCullough Drive, University Place, Charlotte, NC 28262, United States

#176 of 183 hotels in Charlotte

Guests' Choice

Review score

Based on 373 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.4

  • Location

    6.3

  • Facilities

    5.2

  • Staff

    6.6

  • Value for money

    5.4

  • Free WiFi

    6.0

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Showing 76 – 100

  • Reviewed: 28 March 2024

    1.0
    I will never come to this location again.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had to call the cops on a guy the moment we walked in. The first night someone was trying to get into my room. The phone didn't work to call the front desk to let someone know and I couldn't get through with my own phone.

    They had a room available last minute

    Stayed in March 2024

  • Reviewed: 6 March 2024

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Cancel my reservation without speaking with me

    For one a book was looking.com and this little tale tried to charge my card before I got there so I really did not like that and then they canceled my reservation

    Stayed in March 2024

  • Reviewed: 4 March 2024

    2.0
    Needs to be upgraded.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything. Not worth any of the price unless it’s $50/night.

    Location was okay.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had to check out at 2:00am bc I was getting bitten by numerous bed bugs. We went down to the front desk to check out and the clerk was clearly drunk. And seemed to be hosting a little party in the lobby. She stated that the general manager would be in around 10:00 am on Sunday morning and we could speak with her to request a refund. We came back at that time and was told that she wouldn’t be in until Monday around 9:00am.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    1.0
    Horrible experience
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in February 2024

  • Reviewed: 5 February 2024

    1.0
    This place is horrible and I need a refund ! I have pictures and I never stayed anywhere that was so degraded!!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing it needs to be upgraded badly!!there was no smoke alarm in the room ! I have pictures.

    Nothing the pictures were all lies

    Stayed in February 2024

  • Reviewed: 4 February 2024

    1.0
    Horrible place.to stay
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I liked nothing About that place. I am getting on Facebook, Instagram, Messenger and every social media out there to give them Bad publicity like they gave me bad service and lied about my refund. Never ,ever again

    It was Horrible , the windows on the 1st bathroom/ bedroom locks were broken, no staff to report it until 7:30 am, they lied to me about texting the manager for her to discount or refund some of my money. She didn't do it. I sleep on top of the bed with heat off and my clothes on to listen for anyone trying to come in thete. It was a Night mare

    Stayed in February 2024

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was awesome!

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Clean, comfortable but needs some work on extermination of bugs
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    We seen 2 cockroaches in the bathroom and that was a big concern for us! I thought about complaining but was so tired, I did not say anything.

    Room was comfortable and bed felt good. Everything was clean. The bathtub did not stop up and had rust stains, but it was clean. Everything else was clean and looked good and worked...

    Stayed in September 2023

  • Reviewed: 25 September 2023

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No mini fridge, no mini microwave, coffee pot broken. Roach climbing wall. Doorknob about to come off so it wouldn't lock.the cold water in the sink didn't work only really hot water. Definitely will not be back.

    Breakfast, needs improvement. Only cereal or frozen eggo waffles. No orange juice, machine broken. Roof panels look like they were going to fall out.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The no local people rules

    They didn’t rent to me because I was local

    Stayed in August 2023

  • Reviewed: 10 September 2023

    1.0
    Very poor
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The arguing and drunk people outside, the broken bed and roaches

    Didn’t like anything this hotel has fallen apart it’s not safe here

    Stayed in September 2023

  • Reviewed: 28 August 2023

    1.0
    Very poor
    • Family with young children
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bad customer service system was down so we couldn't say there. He told we had to stay 25 miles from the hotel to stay there. He was rude

    Nothing

    Stayed in August 2023

  • Reviewed: 27 August 2023

    1.0
    Awful
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I don’t like the property itself because the facility is infested and dirty too.

    I don’t like the property itself because the facility is infested and dirty too.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    1.0
    I Paid To Have A Good Nights Rest. I Did not Expect Bugs At all and the staff didn’t care at all j will never sleep ther
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had to switch rooms 3 times and didn’t stay my last night I went to another hotel that was clean

    Nothing at all very dirty

    Stayed in August 2023

  • Reviewed: 19 August 2023

    1.0
    Uncomfortable , every since I left I’ve been itching , woke up to a big on the bed
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not updated , stanks , heard dogs barking.

    Nothing

    Stayed in August 2023

  • Reviewed: 18 August 2023

    1.0
    I didnt stay but yall took my money off my card n i need my miney back
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Yall took my money off my card n i never even stayed there because yall wouldnt rent too locals so ion understand where my money is at

    Stayed in July 2023

  • Reviewed: 15 August 2023

    1.0
    Just nasty, roaches in the rooms..
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing, there was roaches in my room! I checked out 2 hours after I checked in the hotel. Just nasty. Never will go back there again! And the manager was rude and didn’t care.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bc it was nasty.

    They were rude racists and didn't allow me to check in w my passport id.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    1.0
    Dissatisfied with stay
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    my room had no microwave or refrigerator, my kids milks and food went bad, and there was a bug problem.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    3.0
    Kick out the people living there, they are slobs.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room key card didn’t work upon arrival. Elevator was disgusting. People living at hotel panhandled and always asking if I had cigarettes.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    1.0
    Horrible and will not return.
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing looked like the pictures online. Checking in the front desk person was talking with a friend that was hanging out during his shift, he gave us keys to someone else’s room and we walked in on them. Then we got a new room and it was horrible. Bugs on the bed, phone was broken, desk was broken, ac unit leaking in our room and in the lobby, soaking it up with wet towels on the ground. There were holes in the wall, hair all over, the hallways smelled sour and musty. Everything about it made me feel unsafe and grossed out. I know it’s cheap but I think that’s because it’s so uncared for. Will never be going to that chain again. And will tell others not to go to that location because it was so awful. We had to rebook somewhere else last minute. We were very late to the concert we traveled so many hours for.

    Location

    Stayed in July 2023

  • Reviewed: 27 July 2023

    1.0
    Will not be booking microtel again
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything could have been better. There was old food from the previous guest still in the microwave. There were roaches as well as ants in our room.

    We did not eat breakfast during our stay. We ate breakfast elsewhere

    Stayed in July 2023

  • Reviewed: 26 July 2023

    3.0
    Fumigate please.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelled heavily of cigarette smoke and was in dire need of cleaning and fixing it up. It was so hard to breathe in the main lobby and hallways.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    3.0
    The deadbolt did not work, the room was extremely small and very outdated.
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The deadbolt did not work, the room was extremely small and very outdated.

    Stayed in July 2023

Showing 76 – 100

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