Our unit wasn’t cleaned properly and needs to be updated

Close to Theatre of the sea

Stayed in June 2022

not very clean. needs up dating. bathrooms need to be cleaned. tile and flooring old and dirty.

location, views from room, size

Stayed in June 2022

we like staying in one particularly condo and didn’t get to stay at that one

nice area and friendly people

Stayed in June 2022

We were not provided the room we booked. The staff was not helpful. It took 2 days to get a response that they didn't have the room we booked available. When we tried checking out, there was no one in the office. The hot tub was cold.

The size of the apartments.

Stayed in June 2022

Please see above.

The directions were poorly located. We had difficulty finding check-in at night.

Stayed in June 2022

No ocean view as booked and paid. Dirty walls and floor in our room. Sink plugged. Toilet wouldn't flush in the far bathroom. Light burnt out. Dirty cleaning rag left in there as well. Door on patio barely shuts to seal tight and lock is broke. Racoon and cats running all over. Moved to different room and think we were jinxed as it was horrible. All trees tops and swamp to look at too instead of beautiful ocean view we paid for.

No breakfast

Stayed in May 2022

the beach

comfortable and good value

Stayed in June 2022

There was dust on the furniture and fans

The pool, the room,

Stayed in May 2022

Nothing

Everything

Stayed in February 2022

The bed and the pillows are not confortable at all. It didn’t have room services.

Place is good, fairly clean with good location. It has washer and dryer in the unit.

Stayed in May 2022

The floors throughout the whole house were so filthy that they made our socks black within minutes of walking around, the full-size mattress was worn out, the fold-out bed was paper thin with metal bars making it less comfortable than the floor itself, pillows were utterly filthy with blood and saliva stains, bed sheets all had hair and smelled like unshowered bodies, strange body odor near the kitchen, found a prescription medicine pill on the floor in the bedroom for chemo therapy patients, dishes were dirty, balcony was extremely small and virtually useless.

Beautiful ocean view from the kitchen and dining area, AC worked very well and was easily adjustable, bathrooms were spacious, appliances were up to date, pool and jacuzzi were both wonderful, beach access was great, club house is nice.

Stayed in May 2022

no facilities, staff not v customer service orientated, bed v uncomfortable, v tired in general

the pool was nice and location good

Stayed in May 2022

I didn’t like that the restaurant was not open ..for a weekend …??

I love that it’s a very relaxing place to go with your family ..I love the private little beach it has with a lot of beach chairs …

Stayed in May 2022

everything was good except the woman working at the beach bar was very unprofessional and have a very bad attitude. i don’t know how people can work with customers with that actitud.

Stayed in May 2022

Cafe was not open. Some guest were rude. Door on closet had layers of dust. I have asthma.

The property was nice. The rooms were good size.

Stayed in March 2022

It was a little run down.

It was very comfortable. Great view.

Stayed in November 2023

The cafe was closed for renovation so there was nowhere to restock or eat out on site. When the cafe opens it will be perfect. Hopefully that means they’ll also have freshly brewed coffee on site too.

Well situated between Key Largo and Islamorada with everything you could ask for; a nice little beach, pier, marina, tennis courts, a huge pool and jacuzzi and best of all, sublime ocean views. The kitchen was well equipped and everything was spotless. Aircon, Wi-Fi, TV, lights, everything worked perfectly.

Stayed in September 2023

Restaurant and bar were closed.

Beautiful location Room was spacious and clean.

Stayed in August 2023

a little outdated, some of furnishings were showing wear, pool was way too hot and there was no cooling agent so it felt like a spa

on the water, ocean views, elevators and luggage racks for bags

Stayed in July 2023

During the weekend building 5 elevator was broken. The bar area close to the beach never open.

Location is super , apartments are cleaning and comfortable and people works there very nice

Stayed in June 2023

The beds not so comfortable and shower pressure not good along with water temp either too cold or too hot.

the pool and beach area. my children loved this place so much. apartment had everything we needed to be comfortable. kitchen was nice.

Stayed in April 2023

Apartment was not updated and smelt musty

grounds clean and staff very accommodating

Stayed in April 2023

rooms will be in need of being updated soon

beautiful location

Stayed in March 2023

staff was always friendly and helpful. our room overlooked the water so we had a beautiful view. the place was quite.

Stayed in November 2022

did not know beach is kept very natural. very rocky and not the best for swimming

everything , is very beautiful

Stayed in October 2022