508 East Factors Walk, Savannah, GA 31401, United States
#5 of 134 hotels in Savannah
Guests' ChoiceBased on 664 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.1
Staff
9.6
Value for money
8.8
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2025
Eva
United StatesSlightly dated and some dust
Location excellent staff excellent
Stayed in January 2025
Reviewed: 7 April 2025
Elizabeth
United StatesOutside stairs to room were a bit steep but that was understood before booking.
High ceiling and large windows made the room special. It was great having one bedroom upstairs.
Stayed in March 2025
Reviewed: 4 April 2025
Simons
United StatesNothing.
Everything! The service was amazing, the room was clean and beautiful.
Stayed in January 2025
Reviewed: 1 April 2025
Kosko
United StatesThe steps down to the lobby
Room was like a small apartment, location was great, could walk to remand shops
Stayed in March 2025
Reviewed: 28 March 2025
Tiffany
United StatesThe walls were a bit thin. You could hear other’s conversations.
Loved that it was in walking distance to everything. Our room was clean and comfortable.
Stayed in March 2025
Reviewed: 22 March 2025
Tod
United StatesNo ice maker near by
Level with Bay Street
Stayed in March 2025
Reviewed: 13 March 2025
Knight
United StatesThe tub was a little slippery, so should have mats
Everything! It was like having a small comfortable apartment. We could walk everywhere. They even had a noise machine by bed. Nice touch!
Stayed in March 2025
Reviewed: 13 March 2025
Rich
United StatesLocation and room were great and the staff was outstanding
Stayed in March 2025
Reviewed: 10 March 2025
Mike
United StatesWhen taking a shower, the hot water didn't last very longer. Not enough hot water for two people to take showers after each other. The hot water lasted just long enough for one person.
Evening wine & snack were very nice. Morning coffee and snack provided too.
Stayed in March 2025
Reviewed: 10 March 2025
Alisa
United StatesWe really needed a nice comforter on our bed. Also, there was a lot of noise coming from the street with cars revving their engines, and it continually woke us up along with our dog. The coffeemaker wasn't working(they eventually fixed it), and the coffee upstairs was very weak - should be stronger.
This historic hotel is beautiful. We stayed here before with our dog and loved it so we returned. The rooms are clean and there are pretty appointments throughout. The happy hour is wonderful - yummy apps, nice wine, and a pretty view of the river. The icecream treats at night were an unexpected treat! Also, our dog looks forward to his goody bag.
Stayed in March 2025
Reviewed: 3 March 2025
Metz
United StatesThis is NOT a handicapped facility. Had a knee replacement 3 months ago. ALL main stairs to everything. I managed to do it ! The bath towels where small and only two. Due to being a historic building, the rooms were noisy.
A nice location.
Stayed in February 2025
Reviewed: 2 March 2025
Lisa
United StatesBed was not comfortable. A little noisy at night with cars driving by on the river.
Location, staff and wine reception were great! Very roomy and clean. Second stay here!
Stayed in February 2025
Reviewed: 2 March 2025
Thomas
United StatesGreat service and location. It's the quiet end of a raucous town
Stayed in March 2025
Reviewed: 27 February 2025
Carlan
United StatesDogs in adjacent room barked all evening. Very annoying.
Did not know there was a breakfast.
Stayed in February 2025
Reviewed: 23 February 2025
Diane
United StatesBecause it’s is a historic building, not much insulation from noise. While it wasn’t a problem for us, everywhere has stairs no elevators.
Location to the main historic district and River Walk. Very nice wine and snacks party each day late afternoon.
Stayed in February 2025
Reviewed: 20 February 2025
Rick
United StatesIs anything really worth what it costs today? Everything is over priced these days. If I go back to Savannah I will stay at the Olde Harbour Inn again.
The location is perfect. The staff was exceptional!
Stayed in February 2025
Reviewed: 17 February 2025
Brenda
United StatesEverything, it was nice, location was great. Staff was amazing.
Stayed in February 2025
Reviewed: 17 February 2025
Kathleen
United StatesA little breakfast would be nice
Location was great
Stayed in February 2025
Reviewed: 14 February 2025
Michael
SwitzerlandFurnishings throughout a bit drab and dated. We could hear through the walls, though it didn’t bother us and we slept very well. Heating unit in the kitchen was noisy.
Historical building on the quiet edge of the busy River Street area,so it was calm and mostly quiet . Our room included a large sitting area. Our room was clean.
Stayed in February 2025
Reviewed: 12 February 2025
Laura
United StatesLots of stairs to climb but that is part of the historic building. No elevator to the top suites.
Great location, right on River St. Lots of shops and site seeing without having to drive anywhere,which was great. Rooms were beautifully decorated and beds were very comfortable. The suite was very clean.Staff were friendly and helpful.
Stayed in February 2025
Reviewed: 11 February 2025
Cynthia
United StatesN/a
The location is beautiful and everyone here is so friendly! The cocktail hour in the lobby is such a nice touch, everything here is spotless and the grounds are beautiful. Can't wait to come back.
Stayed in February 2025
Reviewed: 10 February 2025
Nicole
United StatesLocation, staff attentiveness, room decor. Charming, historic building/room with easy walking access to restaurants and shops. We walked everywhere between the river front and Forsyth Park.
Stayed in February 2025
Reviewed: 5 February 2025
Gould
United Statesnothing
Everything
Stayed in February 2025
Reviewed: 4 February 2025
Dave
United StatesI can really only think of two negatives, both very minor. 1. The coffee in the common area was watery and looked more like cloudy water than coffee. Whoever brews it needs to up the coffee content and brew it a little stronger. 2. The Savannah river is an active shipping lane and in the morning there was a long barrage of ship horns being sounded. Obviously this is not something the hotel can control but it's something to be aware of.
We stayed at the Olde Harbour Inn for a birthday night celebration "staycation" as we live 20 minutes away just across the bridge in South Carolina. The hotel is situated right on River St. and is a perfect location for easy walking to bars, restaurants, and guided tours. When we arrived we were greeted by the entire staff. Everyone was extremely friendly and welcoming. We were escorted to our room and were astounded at the size of the room. It was more like an apartment than a hotel room. A full sized furnished living room with sofa, chairs, and a desk work station, a large kitchen area with a standard sized refrigerator, microwave, Keurig coffee maker, and sink, a full bath, and a large master bedroom with an oversized queen (king?) bed. We had a view of the Savannah river from the bedroom window. The bed was very comfortable and had lots of pillows which I appreciate. The room was spotlessly clean and had every amenity you could ask for. There was a bottle of sparkling wine on ice on the coffee table and Klondike bars in the freezer. There was a white noise sound machine on the night stand which was a really nice surprise as I use one at home. There was also a complimentary cooler in the lobby with unlimited soft drinks and bottled water. We enjoyed the afternoon happy hour in the lobby dining area with complimentary wine and light snacks to tide us over until dinner. Overall our experience was exemplary and I would enthusiastically recommend this hotel to anyone looking for a pleasant stay in the heart of downtown Savannah. We will definitely be back again.
Stayed in February 2025
Lipari, Italy
Reichstett, France
Bogotá, Colombia
Braşov, Romania
New Delhi, India
Kuala Lumpur, Malaysia
Calvi, France
Bron, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content