1404 Vacation Road, Mission Bay, San Diego, CA 92109, United States
#111 of 249 hotels in San Diego
Guests' ChoiceBased on 906 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.6
Staff
8.8
Value for money
7.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 August 2023
Lynch
United StatesMore food options would have been great. Tidal was not open Monday and Tuesday. There was a food tent only one of the days we were there which meant had we not left or ordered out Barefoot would’ve haven been the only food option.
Barefoot food was mediocre, but Tidal’s food was excellent.
Stayed in August 2023
Reviewed: 7 August 2023
Gal
United StatesTV with streaming services would have improved our stay. Cable TV with endless commercials was a bummer. Hot tub could have been warmer. Lots of light in the morning that didn't have any curtains to block.
Adult pool was a nice touch, quiet from children screaming. Room was modern and pretty, room service was fast.
Stayed in August 2023
Reviewed: 6 August 2023
Lauren
United KingdomPools were often not the cleanest, no towels available, short on staff. We selected this hotel for its kids club and activities to find they never reopened the kids club after covid and the kids activities were for 30 mins every two days. Water activities were only available for kids over 7. This was really disappointing as we selected this resort specifically for the kids activities that they advertise.
Reception were super helpful and pleasant to deal with when we raised the issue with them.
Stayed in August 2023
Reviewed: 3 August 2023
Ani
United StatesThe rooms could have been cleaner. The bedding could have been cleaner & if there were no bugs in the room would’ve been better.
The property location is just amazing & beautiful. The convenience of renting the water sports attractions was amazing! Such a fun place for the family!!
Stayed in July 2023
Reviewed: 31 July 2023
Melanie
United StatesHaving to pay for everything...parking, meals, activities, etc
Loved the Hawaiian theme, bungalows, several pools and beach access.
Stayed in July 2023
Reviewed: 30 July 2023
Laura
United StatesExpensive, being charged extra for parking. Slow service at reception, not enough staff. Also unwilling to help with some questions.
Convenience of activities on site
Stayed in July 2023
Reviewed: 29 July 2023
Eric
United StatesThe staff was awesome place was clean and beautiful
Stayed in July 2023
Reviewed: 29 July 2023
Wael
QatarNeed to add more tools in the room
Quite and relaxing place
Stayed in July 2023
Reviewed: 28 July 2023
Anna
BelgiumPaying as a guest for parking 42$ per night is just a rip off. Too expensive for what you get, more Centerparc experience than "paradise resort" that you pay for.
Location and nice staff
Stayed in July 2023
Reviewed: 25 July 2023
Christine
United StatesThere are very limited dining options and they are very overpriced and service is extremely slow. It would really be nice if they offered a continental breakfast to customers. Also, we had an issue with our keys working only intermittently, and I had requested a call back from a manager but that never happened. We had a few other minor issues. It seems like they could use an overhaul of their management.
Great location, beautiful spot. We loved having a pool right near our room, and having an option of using the other four pools as well. Everything seemed very clean.
Stayed in July 2023
Reviewed: 23 July 2023
Michael
United StatesMy only issue was the parking. Each room is given a spot however there are no traditional parking guidelines. So a guest from another room (as in my case) parked across my spot and theirs on several nights. The hotel did allow me to park somewhere else and were very accommodating, but I'd get those parking guidelines painted to avoid issues like this in the future with other guests.
Great location to be able to dip into busy downtown San Diego but then come back and relax away from the noise. Kids loved the pools and beach just outside the room. The food at the hotel eateries was very good as well. Overall great for families.
Stayed in July 2023
Reviewed: 23 July 2023
Jessica
United StatesBad smell in the bathroom. Curtains didn't close all the way.
There were a lot of activities on site. Beautiful landscaping.
Stayed in July 2023
Reviewed: 23 July 2023
Deborah
United StatesBarefoot bar & grill was way overpriced and the staff was not well trained. To much confusion.
Grounds are gorgeous, location is awesome.
Stayed in July 2023
Reviewed: 20 July 2023
Miguel
United StatesI liked the various pools and all the activities that were offered.
Stayed in July 2023
Reviewed: 18 July 2023
Tevy
United StatesWhen I booked I should have partial ocean view but they gave me a room facing a small lagoon view. No slippers or bathrope in the room. The ironing board and the iron weren’t working had to ask for new ones. The service at the Tidal restaurant was very slow but the food was good.
I love the property. It’s a beautiful resort, good size room. I would stay there again.
Stayed in July 2023
Reviewed: 14 July 2023
Julz_jon
AustraliaThe surrounds were beautiful, bird life was amazing and very relaxing.
Stayed in July 2023
Reviewed: 12 July 2023
Jamie
United StatesParking and resort fees added about $100 per night. The Barefoot grill on site was not impressive. Nice view but the food and service were underwhelming. We found much better dining off site.
The location was perfect, the beaches were fantastic.
Stayed in July 2023
Reviewed: 12 July 2023
Gabriel
United StatesNo much you could of did, but i would of liked to be closer to mission bay beach
Nice condos rented 2 next to each other for 2 families worked out nice, very clean, nice bar on the beach, and workout area
Stayed in June 2023
Reviewed: 11 July 2023
Jerri
United StatesScheduling things was challenging with poor cell/internet reception. Even the family night movie didn't work. Several bugs and spiders in both rooms.
Loved the location and atmosphere.
Stayed in July 2023
Reviewed: 5 July 2023
Alexis
United StatesThe rooms themselves are a bit rundown. I imagine they have a lot of room turnover, so it could probably use a more regular refreshing - replace the mattresses; new sheets; paint, etc.
This is great for family vacations. It has multiple pools so it never felt crowded. The breakfast at Barefoot on the Beach was terrific. Although we did not take advantage of it, I saw other families enjoying the bonfire pits on the sand at the bay. We definitely intend to do that on our next visit. The staff was very friendly - front desk; cleaning; maintenance; restaurant - everyone said hello and was accommodating.
Stayed in July 2023
Reviewed: 5 July 2023
Gemma
Australia1 thing: The bed was very uncomfortable and every-time you moved it made loud noises.
Great property
Stayed in July 2023
Reviewed: 3 July 2023
Adriana
United StatesI didn’t appreciate that the additional fees that weren’t disclosed in the listed Parking per day cost $42 you also get charged 6% surcharge on food purchases “something about keeping minimum wage up for there employees” they also charge you a resort amenities fees $39 per day and a lot of other fees taxes it was just dumbfounding.
The property was located right next to the beach and had bonfire pits available for hotel guest to use, also the hotel itself was beautiful. The main pool had a restaurant and pool was kept at great temperature. Aside from restaurant at main pool there is two additional restaurant in the resort food is deben but the views are amazing. They give you a small bag of duck food too feed the animals my son found turtles ducks and fishes. They have bikes and boat rentals available at a cost.
Stayed in July 2023
Reviewed: 1 July 2023
Friederike
United StatesThe only thing this family friendly resort is missing is a playground. Then it would be perfect
Stayed in June 2023
Reviewed: 30 June 2023
Mallori
United StatesBeds are very uncomfortable
Beautiful grounds; close proximity to beaches and activities
Stayed in June 2023
Reviewed: 29 June 2023
Raquel
United StatesOur king size bed was horrible! Felt like sleeping in a hammock.
Safe, Family friendly atmosphere. Beautiful views!
Stayed in June 2023
Mörbisch am See, Austria
Johnstown, USA
Jasper, Canada
Saint-Hilaire-de-Villefranche, France
Montreux, Switzerland
Pune, India
Blackpool, UK
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content