Pleasant

Stayed in March 2025

Our key cards had to be reset each day. The room wasn't vacuumed during our stay. The hotel interior is becoming outdated so will need to be updated soon.

We stayed at the hotel because of the location to Mardi Gras. The staff were very friendly and helpful, Chris was happy to provide a lists of restaurants in the area and Mignon went out of her way to help us, which we really appreciated. The hotel provided towels and toiletries when asked. They were also kind enough to hold packages that were delivered to us. All in all, a very pleasant stay.

Stayed in March 2025

Get what you pay for. Definitely nothing fancy about this hotel. Only access to food was a very expensive buffet. On route of parades.

Booking really needs to put a note about the parking not being available during Mardi Gras. Took 3 hours to find parking because of the street closures.

Stayed in March 2025

Staff was largely not friendly or welcoming. was unable or unwilling to provide information regarding parking. dining room and bar staff were quite the opposite. .friendly and accommodating. no room cleaning following first night's stay. Fine after that.

bed was very comfortable. location was fantastic.

Stayed in February 2025

Breakfast wasn’t included.

It was close to canal street and other sightseeing places.

Stayed in January 2025

More choices for breakfast in the restaurant

The only problem there was a dirty towel rolled up for use and when I brought it to the attention of Rueben, all towels were immediately replaced. Rueben was great!!!

Stayed in October 2024

Parking was not the easiest, bathroom was really small and did not feel very clean, we had to go down to ask for towels twice because the room was not stocked.

The staff was really nice and courteous.

Stayed in October 2024

Elevator small and slow

Located next to crescent City bar- cue blues fest

Stayed in October 2024

The Ac was not working good and it was uncomfortable trying to sleep when your home. Bathroom needs some work. My BIGGEST complaint is that I paid for valet parking and when I hit in my car to leave for a wedding my car smelled of weed!! Was not happy at all with that. I did tell the front desk.

It was a nice location. Ruben and another gentleman up front were amazing and deserved to be recognized!! I would stay again.

Stayed in September 2024

The bathroom should be cleaner especially the toilet bowl

The location is great.Staff was very helpful.The bathroon was dirty , the mirrors on the wall are so dusty.

Stayed in September 2024

Seeing people sleeping on the sidewalks outside the front door

Everything was very nice and comfortable

Stayed in July 2024

No free parking for the and was pretty old and no continental breakfast

It was comfortable to sleep and good service

Stayed in July 2024

The location and comfort

Stayed in June 2024

The location was great for getting to the French Quarter. The room was clean and beds were comfortable. The would recommend this facility and would stay here again.

Stayed in May 2024

Really not much it's my second time staying here and I'd recommend it. I'd say I maybe liked the staff better from my stay 3 yrs ago in 2021 but that's being very nit picky. Myself ,if I did stay somewhere else next time it'd be soley for the purpose of trying something different .

Convenient,also the beds slept well imo and the air conditioning was very good which can be a issue at a lot of places .

Stayed in May 2024

Nothing to suggest.

I was happy with all aspects.

Stayed in June 2024

Great staff, very helpful and cheerful 😊

Stayed in May 2024

I liked that there was onsite parking, but I didn't like that it was not disclosed at booking that it was valet parking and would be an additional $50 fee.

Stayed in April 2024

bed uncomtable

Stayed in April 2024

Seeing 2 bugs in 5he bathroom, and stuffiness of my room.

I really enjoyed the hotel staff. I saw a couple bugs in my room praying that I did not bring any home. Plus the room is a little stuffy. But the hotel staff made up for it. I can't remember my contact person at the front desk name I want to say Sandra but not sure Kenny and the restaurant was great.

Stayed in April 2024

No hot water!

Location great, room comfortable.

Stayed in April 2024

I felt the overall cleanliness of the room could use some improvement. Noticed some of the curtains were dirty. The sofa wasn't the best, worn and dirty looking with sinking cushions. We found an old takeout container under the bed that was nauseating. The bed was comfortable, but creaky.

There were a couple of small issues with the room, as soon as staff was notified, the issues were fixed. Staff was very friendly and helpful. Reuben was a delight, so helpful and courteous. The room was very spacious and loved the windows in our corner-king room. We were close to the elevator, which is usually a bad thing, but was okay. Due to the location, we were within walking distance of the French Quarter and other attractions/locations. Cafe at the Square has great food and excellent service! We're going to miss Doug :)

Stayed in March 2024

this place is in dire need for renovation.....its just dated...a little paint clean windows...carpet freshen bathroom and pillows smell bad

staff..bed....food...location

Stayed in February 2024

Key card was temperamental and took a few days to work out the side lights

Perfect for mardi gras parades and well worth paying extra for the balcony. Great location for walking to French Quarter or getting the streetcar. Good big supermarket around the corner and fridge/microwave in the room

Stayed in February 2024