2193 Parkway, Pigeon Forge, TN 37863, United States
#149 of 554 hotels in Pigeon Forge
Guests' ChoiceBased on 3117 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
8.8
Free WiFi
7.4
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End of dialog contentReviewed: 6 August 2022
Andrei
RomaniaNothing. good price for value
Room looks a little outdated, but it's clean and comfortable
Stayed in August 2022
Reviewed: 6 August 2022
Gail
United StatesHHousekeeping didnt clean our room or even take trash our toliet paper ran out, no soap, front desk did go get supplies and next day housekeeping came first thing, stayed many times and this was a first, so hopefully it doesnt happen again because this always has been our favorite hotel
Wonderful staff very friendly
Stayed in August 2022
Reviewed: 2 August 2022
Kirby
United Stateshow far everything was
breakfast
Stayed in May 2022
Reviewed: 2 August 2022
Jessica
United StatesI liked the breakfast. The staff was nice, the place was clean and in a good area for all attractions we wanted to do.
Stayed in August 2022
Reviewed: 1 August 2022
Robert
United StatesN/A
Everything was nice. Breakfast was good. Staff was nice. Close to Everything.
Stayed in July 2022
Reviewed: 1 August 2022
Dione
United StatesThey should have waffles available daily not just Wednesday and Saturday.
The rooms were clean and staff every friendly. Hotel was close to where I needed to be.
Stayed in July 2022
Reviewed: 1 August 2022
Eva
United StatesNo balconies or a quiet place to sit outside. At breakfast when providing waffles the waffle makers should be set somewhere different from other good, holds up the line for those who fo not want waffles,
Cleanliness, food was good
Stayed in July 2022
Reviewed: 1 August 2022
Tina
United StatesThe rooms needs to be updated.
The staff was friendly, facility was clean, and the breakfast was great. We stayed 3 nights and they had a little something different every morning which switched it up.
Stayed in July 2022
Reviewed: 31 July 2022
Baty
United StatesLoud air conditioner unit in room waking up the light sleepers continuously.
Location! Location! Location! Lovely, clean, and friendly staff. Front desk to maintenance.
Stayed in July 2022
Reviewed: 31 July 2022
Tracy
United StatesThey offered continental breakfast which was great but everyday was sausage and eggs, they never changed up to bacon or anything else. Need a better variety. Elevator was old and slow.
Great location! Beds were comfortable! Staff was friendly! Was clean!
Stayed in July 2022
Reviewed: 29 July 2022
Judith
United StatesHard to get in and out onto parkway
Room, value, breakfast
Stayed in July 2022
Reviewed: 28 July 2022
Alisa
United Statesnothing, all was good
location
Stayed in July 2022
Reviewed: 27 July 2022
Phyllis
United StatesThe elevator was just a bit slow.
The breakfast was first rate. I liked the fact that you had to have a key to enter the rear doors.
Stayed in July 2022
Reviewed: 26 July 2022
Pate
United StatesThe elevator messed up once with my husband on it, but did fine the rest of the time, and our shower didn't drain well while showering.
It was a really nice place and a really good breakfast. The pool was nice. Loved the decks with rocking chairs. Staff was friendly. I really liked the place and would definitely stay again and recommend to friends.
Stayed in July 2022
Reviewed: 26 July 2022
Cindy
United StatesWe set our towels out for pick up and turned our sign for yes for room service. We just got skipped completely. The day prior was perfect. Could have been a mistake.
Breakfast was nice and increased in options as the week progressed. The room was large and the bed was very comfortable. The jacuzzi was very large and very nice. The presentation of the towels made me feel like we were on a cruise. Nice touch.
Stayed in July 2022
Reviewed: 25 July 2022
Ernest
United StatesThe room could have been deodorizer. It had a musty smell to it.
The breakfast and location was great. The room was nice in size.
Stayed in July 2022
Reviewed: 24 July 2022
Sherry
United Statesthe mattresses in this particular room seemed to be less comfortable than usual.
the staff is always friendly and helpful, the facility as always was clean. we had a room close to the back door, which was helpful. our room was updated with a tile shower, which was great for us to just step in. room was clean and neat! thanks Ramada !
Stayed in July 2022
Reviewed: 24 July 2022
Sheila
United Statesold coffee pot and desk person that checked us in was not very friendly. I had to ask for better explanation of things. We think someone came into room after we put tag on door stating not to.
The room was nice and clean. Love constant air option. Was next to coaster, titanic, local goat and other fun places.
Stayed in July 2022
Reviewed: 24 July 2022
Elaine
United StatesCouple lights in our room were out
Great location. Always clean with friendly desk clerks
Stayed in July 2022
Reviewed: 23 July 2022
Laura
United Statesthe parking
clean, great location and friendly staff
Stayed in July 2022
Reviewed: 21 July 2022
Craig
United StatesNothing
Everything!
Stayed in July 2022
Reviewed: 21 July 2022
Rudine
United StatesHousekeeping did not change bedding or clean room for entire stay. Called front desk to request towels and housekeeping clean room. Housekeeping put clean towels in room, but did not pull overflowing trash cans or put fresh bedding on bed.
Stayed in July 2022
Reviewed: 21 July 2022
Dawn
United Statesfound hair on the bed, tub, a hanger over shower rod! I’m sure these were just over looked as they have to quickly clean the rooms for the next guest coming in
great location
Stayed in July 2022
Reviewed: 20 July 2022
Emily
United StatesOne elevator. had to take stairs sometimes but no biggie just know it was packed but it shows how great the hotel is!
Awesome breakfast choices, comfy beds and price for what you get! Front desk people were so awesome! Not just one, all and that’s hard to find. will be back! There gift shop is reasonably priced as well unlike others.
Stayed in July 2022
Reviewed: 20 July 2022
Linda
United StatesThe pool. Really cloudy did not look clean.
The breakfast was ok for it to be included.
Stayed in July 2022
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