2193 Parkway, Pigeon Forge, TN 37863, United States
#149 of 554 hotels in Pigeon Forge
Guests' ChoiceBased on 3117 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
8.8
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 June 2022
Ronnie
United StatesBeds weren't that comfortable and the room weren't as nice as the photos.
The location was good, had free breakfast and the staff was nice.
Stayed in June 2022
Reviewed: 12 June 2022
Robin
United Statesthere was nothing that we didnt like the hotel was clean the room was clean and very nice staff and very helpful and the breakfast was good they had eggs sauage muffins toast bagels fruit juice and more
they had a nice breakfast and the staff was very helpful on places to see things I wanted to see black bears and the lady behind the desk told us where to see them in the national park and we did see them
Stayed in May 2022
Reviewed: 12 June 2022
Debby
United StatesInconsistent hot breakfast, was not a full hot breakfast every day. 😪
All of it. Breakfast was good. However breakfast was weak several days during my 8 days. Biscuits Eggs sausage gravy then half that. Not consistant every day. Sweet rolls toast waffles every day. Hit breakfast sometimes. Overall my stay was great!!
Stayed in June 2022
Reviewed: 11 June 2022
Mary
United StatesIt would have been nice to have an additional elevator on the opposite end of the inn.
The location was good. The towels were fluffy and soft. The bed was comfortable. The breakfasts offered good choices and were yummy.
Stayed in June 2022
Reviewed: 11 June 2022
Matthew
United StatesPool was broken for two or three days. But theses mechanical things happen unexpectedly not there fault.
The staff were awesome and very friendly.
Stayed in June 2022
Reviewed: 11 June 2022
Joyce
United StatesNot having a bellhop
How well the hotel and grounds were kept up with the shortage of staff,
Stayed in June 2022
Reviewed: 10 June 2022
Jesse
United StatesNothing, everything was great!
We booked the king suite with the jacuzzi tub and it completely exceeded our expectations. It was amazing and so cozy, but with plenty of space.
Stayed in May 2022
Reviewed: 9 June 2022
Regina
United StatesGreat
Stayed in June 2022
Reviewed: 7 June 2022
Lori
United StatesNo complaints
Super friendly staff, clean, convenient to attractions
Stayed in June 2022
Reviewed: 6 June 2022
Chad
United StatesWhen originally booked with Ramada over the phone the price quoted to me was outrageous for the quality of the hotel. No workout room and the pool was extremely hot and had a ton of chemicals.
I liked the staff, the price from booking and the location. The breakfast room is huge.
Stayed in June 2022
Reviewed: 5 June 2022
John
United StatesBath tub facet was leaking in rm. 214
Stayed in June 2022
Reviewed: 4 June 2022
Lori
United StatesN/A
Everything
Stayed in June 2022
Reviewed: 4 June 2022
Brandon
United StatesAir conditioner in room turns on and off through the night made it a little difficult to be comfortable temp wise and noise wise, some late coming people made noise through the night, but it's a hotel so what do you expect, overall a great experience would not hesitate to stay again!
Helpful and kinda staff, great breakfast w/ 24hr coffee machine access always a plus, area to sit inside and outside to relax, good location on the strip, but not overly busy location
Stayed in June 2022
Reviewed: 4 June 2022
Bama
United StatesI enjoyed it
Everything was excellent
Stayed in June 2022
Reviewed: 3 June 2022
Charlene
United StatesThe beds were too high.
It was absolutely wonderful. The staff was very friendly. It was clean and at a good location. Would recommend it to anyone.
Stayed in June 2022
Reviewed: 2 June 2022
Joyce
United StatesThe furniture in the rooms needs to be updated.
The beds were very comfortable, the room was clean, with the exception of some mold under the soap holder in the shower. The breakfast was excellent & the staff very friendly & helpful. Love the indoor pool!
Stayed in May 2022
Reviewed: 2 June 2022
April
United StatesI can honestly say the only thing that could be better is if you would put a little hook beside the showers so you could hang your towel there where it is more convenient when you get out of the shower.
The staff is super friendly, they were all very polite and helpful. They always had a smile on their face when they saw us coming in and going out. They even offered us a piece of their pizza they ordered. We plan to come back and visit again soon and we will definitely be checking to see if you have availability
Stayed in June 2022
Reviewed: 1 June 2022
Shumer
United StatesI'm handicapped and none of the doors are equipped with handicapped auto entrance. It was very difficult to get in and out of the building. Also, the breakfast choices were very heavily carb oriented.
Staff, location, clean
Stayed in May 2022
Reviewed: 1 June 2022
Beverly
United StatesExtremely quiet and comfortable rooms. Will definitely be returning when in the area. Great value!
Stayed in May 2022
Reviewed: 31 May 2022
Tammy
United StatesOnly 1 elevator with alot of traffic
Very clean
Stayed in May 2022
Reviewed: 28 May 2022
Joanna
United StatesThe only thing we noticed was the temperature in the hallway was hot.
Comfortable, good area, clean. 😁
Stayed in May 2022
Reviewed: 26 May 2022
Erika
United StatesThe pool area was very humid inside and it felt like it had too much chlorine
Breakfast was pretty good and the breakfast are was very clean. Very clean rooms as well!
Stayed in May 2022
Reviewed: 25 May 2022
Gabriel
United StatesExcellent Hotel. will definitely stay again
Stayed in March 2022
Reviewed: 25 May 2022
Lawrence
United StatesDidn't clean room every day
Very good breakfast
Stayed in May 2022
Reviewed: 23 May 2022
Hatchett
United StatesThe sewer smell coming from the bathroom certain times of the day
I like how clean it was but we had like a sewer smell coming from the bathroom every now then,when i first checked in i had drop my bags off in the room and had left the room for a few and came back it smelled like someone use the bathroom in the room when no one been in there I had to spray perfume a couple time in the room with the 2 days I stay there but other than that it was nice but they might need to check their sewers
Stayed in May 2022
Castrovillari, Italy
Kallithea Halkidikis, Greece
Bangkok, Thailand
Santa Marta, Colombia
Cebu City, Philippines
Cleator, UK
Ringsted, Denmark
Olinda, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content