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Reviews of Hotel Pigeon Forge 2 stars

2179 Parkway, Pigeon Forge, TN 37863, United States

#438 of 556 hotels in Pigeon Forge

Guests' Choice

Review score

Based on 1788 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.1

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 676 – 700

  • Reviewed: 6 June 2023

    3.0
    just not good at all
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    room was dusty, toilet ran loudly all night, sink knobs would get stuck and can hear every noise someone made.

    the staff is very friendly

    Stayed in June 2023

  • Reviewed: 6 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    the suprise $80 deposit to check in and the breaks that was honeybuns and Swiss rolls

    Stayed in June 2023

  • Reviewed: 5 June 2023

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool to be cleaner

    Breakfast was okay. Location of hotel good.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    2.0
    Bad time in room
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had bed bugs and ants in our room when we told the staff they came up and looked at it and said that there was nothing that they could do but bring us some bug spray or we could leave the hotel and go find somewhere else to stay also the breakfast that they're talking about you get some cereal and a muffin that's it

    I like it had a pool and it was on the strip

    Stayed in June 2023

  • Reviewed: 5 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The musty smell of the pillows and the fact there wasn't a fan in the shower. The air conditioning wasn't working so an maintenance employee had to come fix it.

    I liked how friendly the staff were and check in and out was very simple and quick.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything and everyone was nice

    Stayed in June 2023

  • Reviewed: 3 June 2023

    10
    Enjoyed the peace and quiet. First time I came alone loved it.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Higher toilet seats

    Location was great away from the crowd. Very quiet and safe.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    4.0
    Won't stay again and will not recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The drive way. Hard to find the physical property.was dirty.

    Staff was mostly friendly.

    Stayed in May 2023

  • Reviewed: 31 May 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was low to the ground

    The view

    Stayed in May 2023

  • Reviewed: 30 May 2023

    5.0
    leisure trip with family for the memorial day weekend
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed Bugs, Room Service

    Location

    Stayed in May 2023

  • Reviewed: 30 May 2023

    1.0
    Run far away from this location, I’d rather pay more $$ to stay someplace else.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very outdated and no working heat.

    Nothing at all.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bugs was sharing the room with us. Stains everywhere even the towels was yellow.

    Nothing. Nasty.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    4.0
    I would not stay there again!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness There really was no breakfast

    Room size

    Stayed in May 2023

  • Reviewed: 28 May 2023

    3.0
    Won't do it again for sure!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had water, wallpaper coming off, hall was loud, people smoking, sheets dirty

    I liked the two ladies at the desk, super friendly.

    Stayed in May 2023

  • Reviewed: 28 May 2023

    1.0
    Stay Away.
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything.

    N/A

    Stayed in May 2023

  • Reviewed: 26 May 2023

    9.0
    great value -clean room -help was xcellant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    great service all around

    Stayed in May 2023

  • Reviewed: 25 May 2023

    4.0
    Hot.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning didn't work.we asked to switch to another room after the front desk attendant walked into our room at 2am to have my husband explain to her what was wrong with it, we were told we can't move. So she brought us a fan..

    The bed was very comfortable.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    10
    Awesome
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything. Our favorite place to stay

    Stayed in May 2023

  • Reviewed: 22 May 2023

    1.0
    BED BUGS!!! DO NOT STAY HERE!!!!!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My husband, my daughter, and I booked a two night stay here and only stayed one. Once we got into our room we realized it looked nothing like the pictures we’d seen on the website. The smell of mold was horrible. At 3 in the morning we were woken up to bed bugs biting my husbands face and my daughters legs.We were not accommodated properly AT ALL. We were moved into another bug infested room we stayed up from 3 a.m until 8 when we checked out. At least they were kind enough to give us a dollar to dry our clothes in the laundry facilities. Even though we only stayed barely one night due to THEM having bed bugs, they refused to give me a refund for the night we didn’t stay

    This Hotel was horrible

    Stayed in May 2023

  • Reviewed: 22 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty room trash on floor and dirty bathroom

    Near the main strip

    Stayed in May 2023

  • Reviewed: 21 May 2023

    5.0
    Won't stay again.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was old. It was a handicap room (no need for us) so it had linoleum floors which were nice, but that was it. The bed was as hard as a rock. Tiny flat pillows. None of the furniture matched. There was a large place on bathroom counter top where something was placed and it ate the finish off. The room was very dark. Had 3 small lamps but no actual overhead lighting. There was light in the bathroom and minimal over the sink.

    Front entry was clean and nicely decorated. Outside was clean.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a lump of bricks, you get what you pay for.

    Close to pigeon fordge and dollywood

    Stayed in May 2023

  • Reviewed: 21 May 2023

    9.0
    We enjoyed our visit. We did t have any major issues.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There was only two things. We would have liked a balcony and did not like they put a $80 hold on our card on top of the price of the room. But the money did get credited the next day.

    The location was great. The staff was very friendly.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    10
    It was cozy and nice
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    The pool needed to be serviced better it has a frog living in one of the vents and the mini fridge didn't work but we brought a cooler so we didn't mind

    The staff was very nice the room was very nice anything we ask for we got and will stay again

    Stayed in May 2023

  • Reviewed: 21 May 2023

    5.0
    You get what you pay for.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    Run down. Dirty carpets. In this day and age, I do not know why hotels don't have laminate flooring. Had to have the key reprogrammed every single time I entered, even when keeping away from phones, etc. Poor lighting and table lights switches were broken. The door was scratched like crazy. They hold an $80.00 deposit plus room costs on credit cards. Tacky paper signs everywhere with different rules, it looks ridiculous. Breakfast was vending machine-type breakfast snacks.

    It was inexpensive. The staff was very nice. The staffis the only thing saving the hotel. Surprisingly comfortable pillows.

    Stayed in May 2023

Showing 676 – 700

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