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Reviews of Hotel Pigeon Forge 2 stars

2179 Parkway, Pigeon Forge, TN 37863, United States

#436 of 554 hotels in Pigeon Forge

Guests' Choice

Review score

Based on 1791 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.0

  • Staff

    7.7

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 376 – 400

  • Reviewed: 4 January 2025

    3.0
    Will never stay again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were terrible. Housekeeper Lam was extremely rude to my daughter (11). At one point they literally had 0 clean towels.

    It was right on the main road. Amazing views.

    Stayed in December 2024

  • Reviewed: 2 January 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Staff was incredibly rude, we actually didn’t stay due to staffs Immediate rudeness

    Nothing

    Stayed in January 2025

  • Reviewed: 2 January 2025

    4.0
    I won’t stay there again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff wasn’t welcoming, very short and rude. It wasn’t very clean. We asked for another trash bag and never got one. The beds were very uncomfortable. The WiFi was terrible. There was no breakfast being served when it was suppose to be.

    I really only liked the location of the property.

    Stayed in January 2025

  • Reviewed: 31 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Stayed in December 2024

  • Reviewed: 30 December 2024

    4.0
    Will never stay here again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very outdated not very clean- holes in the bathroom door patches in the wall not painted broken cabinet door burn on the sheets- more of a motel vibe

    The location was great but that’s it

    Stayed in December 2024

  • Reviewed: 30 December 2024

    1.0
    Obviously it was a safety hazard for everyone in the room. Secondly there should’ve been an inconvenience fee or a credi
    • Leisure trip
    • Family with young children
    • Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The mirror falling off of the wall and shattering all over the room in our clothes and bags. Had to sit and watch them clean up our room for an hour and shake all of our clothes out because they didn’t have another room to put us in and they didn’t give us any kind of inconvenience fee or anything.

    It was cheaper in a great location

    Stayed in December 2024

  • Reviewed: 29 December 2024

    10
    Was there with my family and we all were very satisfied with the room and the breakfast thst was served.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only thing was our sink had a crack in it; it leaked on the floor so we put a towel down so we wouldn’t step in the water.

    Convenient, friendly, helpful close to everywhere. Wasn’t bad getting back on road.

    Stayed in November 2024

  • Reviewed: 23 December 2024

    10
    For what I paid I expected less lol I was pleasantly surprised maybe add some cream cheese for the bagels and maybe off
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved the view from pool side looks like pool needs some TLC and my window in Room 335 had either paint splatters all over it or a bird flock got it The breakfast was small and sweet would add cream cheese for bagels and maybe a fresh fruit?? Just an ideal But otherwise Everything was great

    Great location

    Stayed in December 2024

  • Reviewed: 12 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Price

    Stayed in December 2024

  • Reviewed: 12 December 2024

    5.0
    Passable
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We got in our room and there was food left in our fridge for God only knows how long as it was super thick molded and left an ungodly oder in the room that I had to go.get spray for so we could tolerate the room. I grabbed two towels off the towel rack that looked like they were just folded n put back up there as they had black stuff all over them like they were used on the floor. The walls were also very dirty . The beds seemed clean and floor to be swept.The breakfast was some snack cakes and frosted flakes and microwave biscuits. The lobby bathroom was disgusting pee on floor and dried all over toilet with no paper towels. It was ok in a pinch but probably won't stay again. Definitely had worse and Definitely had better. The staff was amazing tho.

    The staff was awesome!! Super friendly and helpful. Some of the most comfortable beds I've had at a hotel heat and air worked well. And right across the street from titanic museum so ur on the strip but not right in the chaos.

    Stayed in December 2024

  • Reviewed: 12 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Near town

    Clean

    Stayed in December 2024

  • Reviewed: 9 December 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I only stayed one night..because the room wasn't clean ..an the heat half worked..

    Stayed in December 2024

  • Reviewed: 2 December 2024

    5.0
    It was decent.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    When we first arrived we were put on the third floor and after our room was assigned front desk clerk stated the elevator was broke. I asked for room on first floor and was told no more rooms available. The hot water in shower would not get hot. Only warm.

    Location

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Felt very comfortable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice staff

    Stayed in December 2024

  • Reviewed: 1 December 2024

    1.0
    Very poor
    • People with friends
    • Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    It was not good at all. Breakfast was a joke. Cereal and milk not for me. It was not clean at all the carport was nasty and rooms needed cleaning there was left over shampoo in the shower. Hair in are bed coffee pot was a joke also. The elevator was down and it was hard for me to go upstairs because I had a lung and liver disease. I would like my money back.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    1.0
    Did not stay. Ran back out to the car and found another hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Let me tell you, we came to check in only to find the entire and I truly mean entire outside of the hotel covered in cigarettes. Came inside to stand at the counter for 20 minutes with no help. Then as we stood there my daughter goes “what’s that?” And pointed at not one not two but three roaches. This is just at the front counter! The pictures online are a lie. And please don’t get me started on the smell. We’ve tent camped we’ve even stayed at some really cheap hotels. But for the price of this one we should not have been greeted by roaches before someone at the front desk.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    1.0
    Checked in. It was filthy. Decided not to stay and checked out.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not clean. Evidence of having bedbugs at some point.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Na

    Nice view

    Stayed in November 2024

  • Reviewed: 6 November 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not enough continental breakfast

    Cozy

    Stayed in September 2024

  • Reviewed: 6 November 2024

    10
    Best stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The city view from the window of my room window

    Everything is good

    Stayed in November 2024

  • Reviewed: 3 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    This isn’t a chain hotel. Everyone there was nice, the room was outdated but seemed exceptionally clean. We would stay again.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    1.0
    When I stayed just one night
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I’m being charged one night more

    I was treated rudely by the third shift staff member and she didn’t want to rent me the room nor even be there it seemed like. If I could get a discount I appreciate it or another night to stay I would appreciate it.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    1.0
    Just re-arranging the used blankets so that other guests can suffer.. spend 80 dollars to find this
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    At first it looks was good but when i thought to relax for some time it was so itchy my both legs swollen lol and luckily i got blanket i used it for that night,, when we was about to vacate room the next day at the very last moment my kid got to use washroom so my spouse went to the room to get an surprise they did not even remove the blanket they just re-arranged our used blanket wow that's surprise ,, we spent 80 dollars for this kind of service?

    location is reachable but it looks like this is old fashioned hotel with low maintaince.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    1st night was short 2 pillows and blanket went down to office they didn't have anything! 2nd night the cleaning services only took garbage and dirty towels but only left set of 2, for 4 ppl! I then had to go back to office they did have towels but I shouldn't have to go back down!

    Location, half way clean!

    Stayed in October 2024

  • Reviewed: 25 October 2024

    4.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not very clean and run down Had to ask for towels every day.

    Location

    Stayed in October 2024

Showing 376 – 400

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