311 West Fox Street, Carlsbad, NM 88220, United States
#15 of 25 hotels in Carlsbad
Guests' ChoiceBased on 635 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 30 April 2024
Georgina
United KingdomDoor to room could do with a clean. Lets the place down as interior is fine.
Location in town, easy walk to a bar and restaurant. Modern, clean and spacious.
Stayed in April 2024
Reviewed: 30 April 2024
Craig
United Statescan tell the rooms have been updated.
Stayed in April 2024
Reviewed: 30 April 2024
Sreekanth
United StatesEven though the breakfast lobby was big, there were only very limited items for breakfast. Mostly pre-packed snacks/bread. We had to explicitly ask the lady at the front desk about breakfast timing. Our key did not work next day morning and had t go to front desk to get it fixed. Someone was smoking weed frequently close to our room which was really uncomfortable.
Excellent Location. Clean and Spacious room. Somewhat close to Carlsbad Caverns National Park. Few restaurants in walking distance. Check-in process was smooth. Plenty of parking spots.
Stayed in March 2024
Reviewed: 29 April 2024
Celeste
United StatesVery clean
The property was very clean ,the front desk was very nice and it was a breeze checking in .
Stayed in April 2024
Reviewed: 18 April 2024
Charles
United StatesTV didn’t work. Staff tried to fix, several tines but to no avail.
Nice place, good location,helpful and friendly staff.
Stayed in April 2024
Reviewed: 18 April 2024
Jill
United StatesBreakfast was pretty limited.
Our king size room was spacious with a large shower and vanity. There was also a microwave and fridge. Bed and pillow were amazing 10/10. While it is nothing fancy on the outside it was perfect for a one night stop.
Stayed in April 2024
Reviewed: 12 April 2024
Randy
United StatesBreakfast was a bit skimpy. Waffles, cereal, and pastries.
We wanted to see Carlsbad Caverns and this place was good for that. Caverns about 40 minutes away.
Stayed in April 2024
Reviewed: 5 April 2024
María
SpainBreakfast can be better.
Modern hotel in downtown Carlsbad. Perfect to visit the caverns.
Stayed in April 2024
Reviewed: 4 April 2024
Nancy
United StatesBreakfast was basic but there was coffee, cereal, yogurts, etc.
Easy drive to Carlsbad Caverns. Walking distance to several restaurants.
Stayed in April 2024
Reviewed: 3 April 2024
Cameron
United StatesHole in ceiling above toilet, toilet paper hanger was disassembled, ice machines broken,
Size of room was spacious, ease of check in and out, friendly staff, clean, free breakfast,, free parking, close to everything
Stayed in April 2024
Reviewed: 31 March 2024
Laura
United StatesBreakfast was subpar but for the price, you can't expect too much.
A great value!
Stayed in March 2024
Reviewed: 30 March 2024
Geertdina
NetherlandsSee above
Nothing to complain about
Stayed in March 2024
Reviewed: 29 March 2024
Matheson
United StatesOnly complaints were that: 1) the breakfast was very meager - no hot items or protein items. 2) Also, the air conditioning unit in the room was sooooooo loud. Almost couldn't sleep with that thing roaring in the background.
Rooms was new/fresh and comfortable. Very spacious - much better standard than what you might get at many of the more expensive but older hotels in the area.
Stayed in March 2024
Reviewed: 26 March 2024
Andreas
Austriagreat breakfast; clean rooms, restaurants and bars in walking distance
Stayed in March 2024
Reviewed: 15 March 2024
Heather
United StatesThe shelf in the shower was missing. Since it was a stall, all toiletries had to be placed on the floor during showering. The water pressure wasn't great. The tables in the breakfast area weren't wiped down between guests, so they were sticky & had crumbs. There was no ice in either ice machine. I wish they didn't use Styrofoam in the rooms & in breakfast area. There are better environmental options. And nothing could be reheated in the microwave due to Styrofoam plates & cups.
Cute hotel. Location & price were great. The room was large, and the bed was comfortable. I really liked the two shades on the window. One let light in, but wasn't see-through. The other darkened the room. The room had a coffee maker, fridge & microwave. There was a ton of storage in the room. The TV was large, and received lots of channels. I liked how the toilet & shower were separate from the sink area. One person could be getting ready while the other showered. The frosted window in the bathroom let in lots of natural light. Free breakfast was provided. It consisted of cereal, oatmeal, yogurt, coffee/tea, breads, juices, and ready to heat pancakes & French toast. The staff were all super friendly. I would stay here again.
Stayed in March 2024
Reviewed: 11 March 2024
Robin
United StatesNot much of a breakfast. There were munchies to purchase but not stocked, she said she didn't have anytime to buy them.
Looked to be updated, clean, comfortable. . Walking distance to a few fast foods
Stayed in March 2024
Reviewed: 10 March 2024
Simon
United KingdomIt's a bit pricey relative to other motels
Comfortable room and a good free breakfast
Stayed in March 2024
Reviewed: 3 March 2024
Daniel
United StatesPoor breakfast. Person at front desk was difficult to understand. No instructions for tv remote use.
Nice room. Free laundry.
Stayed in March 2024
Reviewed: 19 February 2024
Tracey
CanadaAlthough the location is good walking distance from some excellent food locations, it apparently is the adjacent to the street of choice for nightly car racing, and so it was a bit noisy. Also, there appeared to be locals cruising through the parking lot into the late hours with music blasting. Not the greatest for peace and quiet.
Loved the cool mod refresh. Beds were comfortable and room was spotless, and very spacious.
Stayed in February 2024
Reviewed: 13 February 2024
Lori
United StatesI didn’t like the fact that the TV wasn’t synced to the remote, which made it difficult to figure out what was on TV and to watch TV. There are four spotlights coming down from the ceiling, so if you want light in the room, it’s either stage lighting or no lighting. I had to go back to the office twice. Once to get a password that wasn’t given to me and once to get a hairdryer that wasn’t in the room.
Stayed in February 2024
Reviewed: 11 February 2024
Marcy
United StatesThis is a no frills motel but it is very clean, quiet and in a nice area (within blocks of a museum, the library and the police station). Some good dinner options close by.
Stayed in February 2024
Reviewed: 28 January 2024
Estella
United StatesThe heating / cooling system was a little wonky. It would not turn on or off without resetting the power cord. The bathroom was colder than the rest of the room.
It seemed well maintained and clean. The cold breakfast area was nice and options were decent. The staff were pleasant.
Stayed in January 2024
Reviewed: 25 January 2024
Danie
South AfricaThe breakfast was supposed to be a continental breakfast but it only consist of cereal with 2% milk and toast with butter that had to be spread with the back of a spoon because there wasn't any knifes available. Staff were very unfriendly and not helpful at all.
The room was very good and clean but the negative side was that there wasn't any room cleaning during our two nights stay. Privacy was also ignored by staff that opened the door to the room without knocking.
Stayed in December 2023
Reviewed: 24 January 2024
David
United StatesThe TV network wasn’t working properly, only one channel.
Stayed in January 2024
Reviewed: 21 January 2024
Alfonso
United StatesThe breakfast
It was nice and neat very clean
Stayed in January 2024
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