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Reviews of Horizon Inn & Suites 2 stars

3025 North Main Street, Anderson, SC 29621, United States

#24 of 24 hotels in Anderson

Guests' Choice

Review score

Based on 183 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.2

  • Location

    6.2

  • Facilities

    5.3

  • Staff

    6.6

  • Value for money

    5.3

  • Free WiFi

    7.8

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Showing 76 – 100

  • Reviewed: 29 July 2024

    2.0
    Will pay more and stay somewhere else next time.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It looked and felt really gross. The locks on the door weren’t proper. The room was not cleaned well. Bugs. Smelled bad.

    It was close to our event

    Stayed in July 2024

  • Reviewed: 28 July 2024

    1.0
    Horrible experience and won’t ever stay here!!!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rude staff at check in. Pulled up and people were sitting in chairs with their doors open. You can tell people lived in this place! Hookers and drug use in plain sight. Beyond nasty rooms. Very outdated and just a horrible place to take a family. We left and booked another room. Didn’t tell anyone or ask for any type of refund!! We just left!!

    I booked a non smoking room at the beginning of June and paid for in full at the time of booking. We traveled 2 hours just to be told, “we know you booked a non smoking room but we all sold out and the only thing we can offer you is a smoking room. I specifically booked non smoking because of our son’s allergies….. I absolutely didn’t like anything about the property!!!

    Stayed in July 2024

  • Reviewed: 27 July 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There were 8 dead bugs in room. Kids in pool were noisy. The room was not very clean. No chair in room. Had to eat take pout on bed.

    Location and staff

    Stayed in June 2024

  • Reviewed: 26 July 2024

    1.0
    Very poor
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't really clean. There was a mouse in the room and they wouldn't let me have a different room and they did nothing to get rid of it except put poison out on top of the entertainment center. Housekeeping doesn't come to your room to see if you need anything and if you ask for towels you have to take yours to the laundry room and get them yourself. They don't give you toilet paper unless you run them down for it also. Very rude and unprofessional staff. Also the air conditioner barely worked. WiFi is sketchy and the signal for the TV went out for almost a whole day. If I could have afforded to go elsewhere I would have left immediately.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Dirty no trash can someone got taken out of hotel doing drugs

    Stayed in July 2024

  • Reviewed: 19 July 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was not clean bathroom was dirty my toilet didn't flush sheets where not change had to request new bet comfortable set. I didn't feel comfortable to take a bath so I never took one . My surroundings had homeless and drugs user all around and walking by door.

    Staff was friendly.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    1.0
    Bad service from booking.com
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Booking.com

    Tried to cancel because I reserved wrong day. Was NOT HELPED AT ALL!!!

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean an nice place lay head from long day

    Stayed in July 2024

  • Reviewed: 11 July 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room wasn't clean tub back up an the bathroom sink and prior to going in the room I didn't check but when I did I saw the sink had puke in it I had to clean it up they had dirty tissues hanging on the picture frames it was just very nasty

    I had place sleep

    Stayed in July 2024

  • Reviewed: 10 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Being woke up all night people out doors

    Clean

    Stayed in July 2024

  • Reviewed: 22 June 2024

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was good everyone was nice

    Stayed in June 2024

  • Reviewed: 21 June 2024

    1.0
    didnt even stay over night literally checked out after hour.
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night

    everything. nasty. sketchy people in parking lot.

    nothing

    Stayed in April 2024

  • Reviewed: 19 June 2024

    1.0
    Absolutely the worst experience ever!!
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything, dirty, people were rude and drug dealers and homeless people wandering and begging everywhere. Totally disgusting place to stay!!!

    Absolutely nothing

    Stayed in May 2024

  • Reviewed: 6 June 2024

    1.0
    There was construction going on at the time of my stay. It was done in a very unprofessional, unsafe manner. There was n
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was not clean. The floors were dirty all through out the room and bathroom. The tub/shower had dirt and hair in it. There wasn’t even any towels or wash cloths. The room it showed I booked was a double room with double beds and I got a room with a large bed.

    Location

    Stayed in June 2024

  • Reviewed: 6 June 2024

    1.0
    Worst hotel experience ever
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like the stay at all

    Nothing it was worst hotel any one can spend time at

    Stayed in June 2024

  • Reviewed: 30 May 2024

    1.0
    Very poor
    • Business trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We didn't stay, too many safety concerns. Broken windows, matresses and dressers sitting on the front lawn. Strong oder of moth balls in the lobby. Rodents and insects. Several drug addicts surrounding the property. Unsecured doors, overall bad location, and poor customer service

    We didn't stay, too many safety concerns. Broken windows, matresses and dressers sitting on the front lawn. Strong oder of moth balls in the lobby. Rodents and insects. Several drug addicts surrounding the property. Unsecured doors, overall bad location, and poor customer service

    Stayed in May 2024

  • Reviewed: 28 May 2024

    1.0
    Rude and nasty people at the front desk
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in May 2024

  • Reviewed: 27 May 2024

    1.0
    Nasty rooms
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Found bedbugs in the first room

    Nothing

    Stayed in May 2024

  • Reviewed: 16 May 2024

    1.0
    Would never go back would never suggest anyone stay there the hotel should be closed down
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was very dirty not sure that it has ever been cleaned. Drug dealers outside all night bed sheets had had crumbs on them and pubic cares were on the toilet in the bathtub on the sink. It was absolutely disgusting.

    Nothing

    Stayed in May 2024

  • Reviewed: 13 May 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room smelled really bad and was not clean at all the sheets were never changed they were stain and smell dirty couldn’t even use the bathroom plus they don’t even have room service. And no phone to call front desk and you had to go to laundrey mat to get yourself clean towels will definitely not be going back there I rented for 2 night and only stay for 1 I checked out right the next day this hotel must be for crack heads

    The pool that’s was all

    Stayed in May 2024

  • Reviewed: 11 May 2024

    1.0
    This place either needs to be shut down or cleaned up, period.
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was nasty, trash everywhere, blanket was dirty, non smoking room but blanket had cigarette burns, it was horrible, stinky, dirty.

    Nothing at all

    Stayed in May 2024

  • Reviewed: 11 May 2024

    1.0
    • Business trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 May 2024

    1.0
    Very poor
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were super dirty and had a terrible smell. People drinking and smoking outside of their rooms with loud noises

    Stayed in May 2024

  • Reviewed: 9 May 2024

    1.0
    Very poor
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It was very dirty everything was

    Stayed in May 2024

Showing 76 – 100

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