Our first room smelled like urine and there was visible black hair in the shower. The staff quickly changed our room- which was good- but there was a small black hair by the sink in the second room also. There was also no wifi and only local channels on the TV - which is shocking in 2025 and the in house restaurant was closed by 9pm with no free or decent breakfast option until 7am.

The staff was friendly and helpful, check in was easy and quick, the hotel was visibly appealing, and the location was great.

Stayed in February 2025

The room was very dated. It only had 2 outlets, and they were on the opposite side of the room from where the bed was. Even with the shades drawn as much as possible, street lights would reflect off the mirror wall where the bed is, which made it difficult to fall asleep. The beds were extremely high off the ground, and the couch was very uncomfortable.

The location was perfect for our trip.

Stayed in February 2025

Room Smells like wet mildew bedding felt dirty

Location that's it close to parks

Stayed in February 2025

Room needs updating. Carpet was a worn brown dirty carpet that had wrinkles, accents were dated burgundy colors. Room was damp and musty

Location was close to the theme parks and the beds were comfortable

Stayed in February 2025

Noisy ,Not clean & not well maintained

Location

Stayed in February 2025

Room was dusty, dirty, it was very disappointing …. The beds were squeaky, room outdated and musty…. The plugs didn’t work, and you had to disconnect the tv in order to use the microwave, lamps dirty and very old. Overall very disappointing of our stay. We travel for work at least 2 times a month, and for sure wont be staying here again and wouldn’t recommend this place at all

Friendly staff

Stayed in February 2025

You have to book the shuttle to the parks 24 hrs in advance. This is not stated anywhere on the website during booking. Shuttle only runs at 7am. for drop off and 7 pm at pick up. If you do not schedule or you miss it, you will have to drive and pay $34 per day for parking or get a lift for $25 one way.

Nice clean room and hotel. Staff was friendly. Beds where comfortable. Heated pool was nice

Stayed in February 2025

Ice machine in building F hasn’t worked for over a year

So close to attraction’s

Stayed in February 2025

After travelling to over 25 countries multiple times, and staying at numerous hotels, I would rate the room given to us at the one of the worst. The hotel also has a nicer looking building, not sure why we were given a room that was worse than a run down motel. It was smelly, musty and mold smell coming from carpet, bathroom. Once we turned on the AC the smell and the noise were horrible. The AC didnt even cool the room and it was humid all night. The beds are horrible and pillows should just be thrown away. The bathroom smelled of musty/mold. The carpet in the room looked so bad that none of us walked on it bare feet. The room overall was VERY depressing. Room no. 169.

The price was cheap for 1 night which we needed as it was an emergency. The airline cancelled our flight.

Stayed in February 2025

False advertising of the shuttle. Rooms to far away from lobby. Not enough options for food

Having two pools

Stayed in February 2025

Good location, nice room/facilities, and the staff is very helpful. The bathroom is large and everything was working fine. Great stay.

Stayed in January 2025

Our hotel room is disgusting,gross, dirty, moldy. Appliances are filthy and gross with old stain residue. Bathroom will continue to grow mold without proper working ventilation fans. A total loss and embarrassment to bring my family to a filthy hotel.

No possibilities in regards to discussing or mentioning any positives.

Stayed in December 2024

I don't like how the staff treats the guess. After a long hour of flight, they don't even smile at you they all like grumpy and mad. They don't even explain to you about breakfast they just throw all the papers in front of your face, and that's it. When we leave the guy on the checkout, don't even say nothing they don't even look at you. Worst staff ever.

Affordable and clean hotel.

Stayed in February 2025

My room didn’t have hot water in the shower it kept going from cold to hot. And the room was clean but had a slight mild dew smell.

Close to Disney and other shops. Good price. Nice pool

Stayed in January 2025

The hotel is definitely dated and the rooms were definitely dated. Almost felt like I was in the seventies. Definitely rooms could use an upgrade as the property but still not bad for the price.

We like that the resort was very big plenty of pools and plenty of things for the kids to do. There was also plenty of restaurants a gift shop and a small store for any items you may have forgotten. Very close to all the parks and Old Town which we enjoy going to every time we go to Orlando.

Stayed in February 2025

Staff does not pay attention ! Need to be more aware who is renting the rooms & what rooms !! Had a very bad experience when 2 men tried going into my room & they had keys to them !!! So disappointing & violation of privacy

Staff was okay.

Stayed in February 2025

On our last day the water was turned off whilst I was mid shower. A bit of notice would have been good.

As always this hotel did all we needed. The room was clean the staff were friendly as always. We will be back in May

Stayed in January 2025

No elevator is

Location

Stayed in January 2025

Very friendly space and staff

Stayed in January 2025

The TV and how close it was to the park.

Stayed in January 2025

Dirty

Price and location

Stayed in January 2025

Someone was smoking in the adjoining room. Terrible air quality.

No breakfast….

Stayed in January 2025

Rooms are outdated. Like an old musty motel. Thin paint peeled head boards, hard and uncomfortable mattresses, and a very old stained up carpet that makes the room look dingy even when cleaned.

It was very close to Disney and restaurants and stores. Staff is friendly.

Stayed in January 2025

There was no drinking water in the room. No slippers were available. All the furniture, including the room lock and bathroom, was old-fashioned.

The location of the hotel is great. Walmart is nearby. free shuttle for theme park.

Stayed in January 2025

It was dirty and old. I think Ramada forgot this facility.

Location

Stayed in January 2025